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Crisis Resolution

Step 7: Follow-Up

- - - - - - - -

Step 6: Implement an Action Plan

Step 5: Generate & Explore Alternatives

ROBERTS' SEVEN-STAGE CRISIS INTERVENTION MODEL

Step 4: Deal with Feelings & Emotions

Step 3: Identify Major Problems or Crisis Precipitants

Created by: Priscilla Millette

Step 2: Rapidly Establish Rapport

Step 1: Psychosocial & Lethality Assessment

References

Micro

Meso

Macro

Strengths & Limitations

Roberts' crisis intervention model has seven stages

History & Definitions

  • Created by Albert Roberts 1990
  • Derived from crisis theory (Lindemann and Caplan)

Strength-based

Difference in pace

Model

Gilliland, E. E., & James, R. K. (1997). Crisis intervention strategies (3rd ed.).

Brooks/Cole Publishing Company.

Lundy, C. (2012). Social work, social justice & human rights: A structural approach to practice (2nd ed.). Toronto: Tornoto University Press.

Payne, M. (2014). Modern social work theory (4th ed.). Palgrave Macmillan.

Retrieved from

Roberts, A. R., & Ottens, J. A. (2005). The seven-stage crisis intervention model: A

road map to goal attainment, problem solving, and crisis resolution. Oxford:

Oxford University Press. Retrieved from

Roberts, A. R. (Ed.). (2000). Crisis intervention handbook: Assessment, treatment

and research (3rd ed.). Oxford University Press. Retrieved from http://

btci.edina.clockss.org/cgi/reprint/5/4/329

Applicable to multiple

occupations

"...representation of a theory... Models are representations not of reality but of theory." (Foley in Lundy, 2012, 81).

Short term

Time

Crisis

Offers structure

  • Groups
  • Communities

  • Individual one-on one
  • Families
  • Groups
  • Possibilty for awareness

&

action

Long term effects

subjective reaction to stressful experience (Roberts, 2000).

Flexability of stages

Crisis Theory

(Roberts et al., 2005)

when a crisis upsets an indv.'s homeostatic balance (Poal, 1990).

(Roberts & Ottens, 2005)

(Roberts et al., 2005)

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