EXPEDIA REWARDS

FONTS

EXPEDIA REWARDS

Managing Your Account

How do I earn Expedia Points on Expedia?

How to check my Expedia Point balance?

• To check your Expedia Point balance, click the "My Account" link on Expedia.com, and then the "Rewards Summary" link. You'll be able to view all pending Expedia Points for travel booked but not completed, as well as available Expedia Points. Expedia Points are moved from pending to available status 30 days after travel is complete.

• Your Expedia Rewards ID is a 12-digit identification number that you receive when you enroll in Expedia Rewards. You can find this number on your Rewards Summary within "My Account".
• As long as you are signed in to your enrolled Expedia account prior to making the eligible booking, your Expedia Rewards ID is already attached to the booking and you will earn Expedia Points on the trip.
• Only the Expedia Rewards Member making the eligible booking may earn Expedia Points for an itinerary, regardless of the number of travelers.

• To earn points, customers must have a valid Rewards account, have not opted out of the program, and be signed in to their Expedia account at time of booking.
• Points for travel reflect as pending after booking. Points post to the customer's Rewards account about 30 days after travel is completed.
• Most bonus points are added 4-6 weeks after travel is completed and do not reflect as pending. See the terms of the promotion to determine when bonus points will be credited.
• Changes to the itinerary may affect the number of points that post.
• Questions on earning Expedia Points are handled by Tier 1 Service and Telesales agents.
• Transfer customers with earn-related escalations to Tier 2. This includes who insist on being awarded points even though they do not meet criteria Telesales agents should follow normal escalation procedures.

How long will it take for Points to be reflected on my Rewards Summary?

REMINDER!

• Expedia Points will show as "pending" on your Rewards Summary within 30 minutes of making an eligible booking. Points move from "pending" to "available" status 30 days after travel is complete.

• Standalone car rentals and cruises don't qualify for Expedia Points.
• You must be enrolled in Expedia Rewards prior to booking your eligible travel in order to earn Expedia Points on your trip.

WHAT IF your account doesn't show any pending Expedia Points?

Please call Expedia Customer Support at 1-800-EXPEDIA (1-800-397-3342). Representatives are available 24 hours a day, seven days a week.

What is Expedia Rewards?

• Expedia Rewards is a free rewards program available exclusively to Expedia customers.
• No membership fee. It's totally FREE.

How to join Expedia Rewards?

• To be able to join Expedia Rewards, you only have an account on Expedia.
• Expedia Rewards Members must be 18 or older.
• Only travel booked on Expedia.com is eligible for Expedia Points.

REMINDER!

• Only travel booked on Expedia.com is eligible for Expedia Points.
• You must be enrolled in Expedia Rewards to qualify for the Elite Plus program.

How do I see the number of Expedia Points I will earn for a trip?

TIPS to Maximize Expedia Reward Points

• Just book all your travels through EXPEDIA.
• To get the most from Expedia Rewards, be sure to regularly check the Special Offers on your Rewards Summary page within "My Account."
• You can earn points by booking travel for others. Just make sure it is booked under you account.

• The number of Expedia Points a trip will earn is displayed on the "Billing and Delivery" page prior to booking, as well as on the confirmation page and your itinerary. After you've booked, you can view the number of pending Expedia Points on your Rewards Summary within "My Account."

To be Continued!

• There is NO MAXIMUM amount of Expedia Points that can be earned.

NOTE!

NOTE!

• All Expedia Points in your account will expire if there is no qualifying purchase or redemption activity for a period of 18 months.

• Some partner or supplier specific bonus offers will not appear as pending Expedia Points on your Rewards Summary, and will only appear once in "Available" status 4-6 weeks after travel is complete. Check the bonus point offer terms and conditions for details.