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Faculty-Industry Interface Program

Prezi - prepared and presented by:

Rahul Bharti, Faculty IHM Kurukshetra

The training program was conducted at JW Marriott Hotel, Chandigarh, in the front office department

The griffin is a mythical creature that symbolizes the courage and strength of the lion and the soaring flight and vision of the eagle. Since ancient times, it has been used as a symbol of emperors and kings.

It represent qualities such as close vigilance, loyalty, strength and agility. All of these are virtues that employees at JW Marriott hotels and resorts around the world strive to embody.

The griffin is also the most appropriate symbol of Marriott International founder J. W. Marriott, representing his clearly-defined vision of creating the world's best hospitality business, his balanced perspective, his vigor and his strength.

Marriott International, Inc., is a global leading lodging company with nearly 4,500 properties in 87 countries and territories. Marriott International reported revenues of more than $14 billion in fiscal year 2015. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for nearly 90 years, the company is headquartered in Bethesda, Maryland, USA.

Marriott Hotel Brands

Sat Sri Akal : which means - the Truth, the one without any begining or end and the timeless...

The Business Center

Ayurvedic treatments

Body scrub

Body wrap

Eye Treatments

Facials

Hair & scalp treatments

Lap pool

Massage lessons

Massages

Men's services

Paraffin hand treatments

Plunge pools

Separate Men's & Women's Lounges

Therapy baths

Saffron, Indian restaurant at the JW Marriott Chandigarh, showcases sleek modern design, impeccable service and sublime Indian cuisine.

Front Office Department overview:

Front Office Manager:

Assistant FOM: Ms. Mukta

Duty Manager: Mr. Harkiran, Ms Bhavana

Executives: Mr. Manoj, Mr. Lalit.

At Your service desk:

  • 24/7 guest service calls
  • Every guest request at a single desk
  • Complaints , amenities, supplies, information etc..
  • Timely coordination
  • Guest satisfaction and convenience

Reservations

It is a part of sales and not front office

It uses an interface between Marsha and Opera for room bookings.

Membership offers- Platinum , Elite etc..

Deluxe Room: Rs.8300 to Rs.9000 (depending on package)

Executive Club Room: Rs. 10,700 to Rs. 11,000

Luxury Suite: Rs. 16,500

Presidential Suite: Rs. 19,000

Thank you for watching

J.W. Marriott

Griffin Symbol

Presidential suite

JW MARRIOTT

Chandigarh

JW Marriott Hotel at the city beautiful....

J. Willard Marriott, Sr. and J.W. Marriott, Jr. in 1972.

The Terrace Pool

  • Observations
  • operations
  • innovations
  • experiences
  • conclusions

The Lounge

The Quan Spa and Health Club

Quan spa

Gymnasium

Oregano Restaurant & Bar

Expertly crafting the experience of luxury,

Oregano Restaurant & Bar offers authentic

Italian cuisine in Chandigarh.

From May 30th to June 4th, 2016

Lobby area

  • BACK OFFICE
  • ASD,
  • FOM OFFICE
  • BUSINESS CENTER

Chandigarh Baking Company

That's all

John Willard Marriott, Sr. (September 17, 1900 – August 13, 1985) was an American entrepreneur and businessman.

He was the founder of the Marriott Corporation (which became Marriott International in 1993), the parent company of one of the world's largest hospitality, hotel chains, and food services companies.

The Marriott company rose from a small root beer stand in Washington D.C. in 1927 to a chain of family restaurants by 1932, to its first motel in 1957.

By the time he died, the Marriott company operated 1,400 restaurants and 143 hotels and resorts worldwide, including two theme parks, earned USD $4.5 billion in revenue annually with 154,600 employees.

company's interests even extended to a line of cruise ships.

I will be happy to answer any further questions..

At Your Service

Opera 5 version

P.M.S

Sales and marketing:

Sales Force Automation

Retail Price Optimization: New concept in pricing strategy

Room rates for the current duration

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