Bentley University: Management 345 - Organization & Environment -- Dunkin' Donuts

Competitors

Krispy Kreme

Starbucks:

Brief Background:

Product line

- Founded by William Rosenberg in Quincy, Massachusetts (1950)

- Industry : Food & Beverage

- DD is a subsidary of Dunkin Brands Inc.

- 1,086 corporate employees (Dec 11')

by: Valeria Chahin, Deirdre Delaney, Jenn Nhan

- DD is the world's leading baked good and coffee chain, serving more than 3 million customers per day

52 different varieties

+ other baked goods!

1.5 billion coffee sold annually

Stake Holder Anaylsis

Corporate Social

Responisbility

"Our Guests"

Nutrition Advisory Board

-

-

-

-

Menu Labeling

Opportunities

Nutrition & Better-For-You Choices

Dunkin Brands Inc Org. Design:

Our Planet

Dunkin' Brand:

"By responsibly serving the needs of all of our stakeholders, upholding high ethical standards and practicing good corporate governance, we believe we will be able to fulfill our responsibility to our investors: strong, sustainable financial performance."

• Lobbying
• Political Action Committees
• Direct Political Contributions

By the end of 2011 there were:

Problem

Board of Directors:

• 10,083 stores worldwide
• 7,015 franchised restaurants in 36 states in the US
• 3,068 international shops in 36 countries

Key Executives:

Our People

Corporate Social Responsibility

CEO of Dunkin' Brands & Pres of DD

Nigel Travis

Chief Operating Officer (US)

Paul Twohig

• Women Integrated Network
• Health & Wellness
• Green Team
• Diaster Relief Fund
• Tuition Reimbursement & Scholarship Fund

DD's CEO & Director - Nigel Travis

DD's Non-Executive Chairman of the Board - Jon Luther

Former President & COO of McDonalds Corp. - Raul Alvarez

Co-President of Thomas H.Lee Partners L.P. - Anthony DiNovi

Former Exec. Vice Pres & COO of Dick's Sporting Goods Inc.-

Michael Hines

Managing Director at The Carlyle Group - Sandra Horbach

Managing Director at Bain Capital Partners LLC. -

Mark Nunnelly

Chairman of Hispanic Enterprises & Content for NBC Unversial -

Joe Uva

Chief Global Marketing & Innovation Officer

John Costello

President of Dunkin' Brands Intl.

Giorgio Minardi

Solution

Why doesn't Dunkin' Donuts use recycled paper cups?

Our Neighborhood

"It's the Heart of our Business"

"Dunkin' Donuts is committed to selling fresh brewed coffee in containers that are safe for the consumer. Our foam cup is one of the strongest in the industry and it insulates better than paper cups we have tested. By using foam, we are reducing the added waste that occurs with double cupping, cup sleeves and/or extra napkins. In addition, foam cups are recyclable, paper cups are not, and we encourage you to check with your local/municipal-recycling program as to whether or not they will accept #6 plastic."

Children's Health

Hunger Relief

Enduring Safety

• . In 2010, The DDBRCF launched a national partnership with the USO through an $82,500 grant to provide morale, welfare and recreation-type services to troops and their families.
• Partnership with the National Fallen Fire- firefighters Foundation. Given $350,000.

Enjoy some munchins

& feel free to ask any

questions!

Sources:

http://www.dunkinbrands.com/Responsibility/CSR_Annual_Report_2010.pdf

http://www.dunkindonuts.com/content/dunkindonuts/en/company/global.html

http://www.theofficialboard.com/org-chart/dunkin-brands

http://modernfranchises.com/dunkin-donuts-franchise/

http://www.flickr.com/photos/swthomson/5439824396/

http://www2.worldpub.net/images/saveurmag/7-kitchen-the-making-of-a-dunkin-donut-illustration-600x600.jpg

http://www.bravepraxis.com/images/3511.jpg,

http://kenardkarter.com/wp-content/uploads/2013/01/bilde.jpeg