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Chapter 8: Group Conflict

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by

KyungJun Jin

on 16 October 2014

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Transcript of Chapter 8: Group Conflict



Conflict categories

-Substantive

-Affective

-Procedureal



Conflict in Groups
Behavior in conflict counts~
- Constructive conflict

-Destructive Conflict

-Constructive Conflict VS. Destructive Conflict




Constructive and Destructive Conflict
The mutual attraction that holds the members of a group together is Group Cohesion.

-Strong cohesion within a group allows group members to have great attraction,commitment, bond, and a level of pride.

A Cohesive Group has:
-great interaction
-a friendly/ supportive environment
-desire to conform to group expectations
-achieving goals with a creative/ productive approach
-satisfied members

Group Cohesion
Types of conflict styles:

Avoidance

Accommodation

Competition Conflict

Compromise

Collaboration


Conflict Styles
Chapter 8: Group Conflict
Amy, Celina, Hudson, KJ, Miguel
The A-E-I-O-U Model.

A:Assume that other person means well.

E:Express Your feelings

I: Identify what you like to have happen.

O: Outcomes you expect are made clear.

U: Understanding on mutual basis is achieved

A-E-I-O-U Model
Conflict and Member Diversity
Divergence can make conflicts


Culture

Gender

Responses to Conflict
Solutions
Adapting
Understanding
Respecting


Think Together, Work Together
Symptoms of Group Think:

-rationalization -self-censorship
-mindguarding -stereotyping outsiders
-morality

Preventing Group Think:

-discuss the group’s progress/ negative consequences
-encourage constructive criticism
-express doubts and ask questions.

Group Think
So what kind of conflict styles fit your category here how and why?
Have you ever
experienced
any of these three conflicts within your group? If so share with us what you experienced.


Is group conflict helpful or disruptive while working in groups? Tell us what you think.


Outside Sources:

http://www.mindtools.com/pages/article/newTMM_79.htm

http://work.chron.com/handle-diversity-conflicts-workplace-13495.html

It states in the articles that conflicts are actually unavoidable. Do you believe this to be true?
Full transcript