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OTFD ~ A Powerful Communication Technique

www.SuperCamp.com
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on 13 November 2013

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Transcript of OTFD ~ A Powerful Communication Technique

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OTFD ~ A Powerful Communication Technique
OTFD is a SuperCamp technique that’s effective for resolving relationship problems OR giving praise.
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‘OTFD’ stands for the steps in this communication process.
The goal behind this tool is to articulate feelings in a positive and direct manner.
People feel more comfortable when they don’t have to guess what another is feeling or thinking.

OTFD facilitates clear and “visible” communication.
By practicing this technique regularly, you can build a safe environment to resolve differences and maintain strong relationships.
O
State something you observed with your senses that anyone else can observe.
“I saw that you threw your chair across the room.”
T
hought
Express a thought or opinion about what you observed.
F
eeling
D
esire
For example:
NOT:
“I saw you got angry.”
“I thought you didn’t care.”
Share a feeling you had about what you observed.
“I felt sad (hurt, angry, etc.).”
For example:
Be specific about what you want—(your desire).
“I’d like for us to be friends.”
O
T
F
"I noticed that..."
"I think..."
"I'm feeling..."
I felt _________
I am __________
I feel _________
I'm feeling _____
disappointed
confused
embarrassed
humiliated
rejected
inspired
excited
happy
proud
glad
{
"I would like..."
I want ______
I would like _____
I hope you can ____
I hope you will ____
Will you please ____
For example:
For example:
When we state a fact (something observable) first the other person doesn’t go on the defensive.
When you say what you are thinking you invite the other person into your thought process rather than assume they know where you are coming from.
When you state your feeling you take ownership of how you feel rather than blame them for ‘making you feel a certain way.’
When we state our desire we allow the other person to know the sincere reason behind our communication and the outcome we would like to achieve versus them having to guess why we are talking to them and what they should do about it.
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