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Four Parts of a System

3) Outputs: products, services, profits, losses, employee satisfaction or discontent, and the like that are produced by the organization

4) Feedback: information about the reaction of the environment to the outputs that affects the inputs

1) Inputs: the people, money, information, equipment, and materials required to produce an organization's goods or services

2) Transformation processes: the organization's capabilities in management, internal processes, and technology that are applied to converting inputs into outputs

Why is the systems viewpoint important?

-history of failure within closed systems

-open systems result in ongoing learning process

-correct old mistakes and prevent new ones

System: a set of interrelated parts that operate together to achieve a common purpose

The systems viewpoint regards an organization as being made up of these interrelated parts and can therefore be looked at as both...

1) ...a collection of subsystems (parts making up the whole system)

2)...a part of the larger environment

Open and Closed Systems

An open system continually interacts with its environment.

A closed system has little interaction with its environment.

Complexity Theory: the study of how order and pattern arise from very complicated, apparently chaotic systems

The Systems Viewpoint

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