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Meeting Dates

Thursday, October 31, 2013 (3:00 PM - 4:00 PM)

November 18, 2013

Meeting Agenda

Patient Family Advisory Council

5:30-5:40 Welcome & Introduction

5:40-5:50 Devotion/Prayer

5:50-6:05 Overview of Committee

& Goals

6:05-6:30 Buffet Dinner

6:30-6:55 Overview of Florida

Flagler Hospital

6:55-7:25 Discuss a Measurable

Plan

7:25-7:30 Election of Officers

7:30 Adjournment

Problems/Concerns

Purpose

Florida Flagler Hospital is embarking on a collaborative journey. We are working together to take our hospital to the next level of patient care and quality through the organization of a Patient-Family Advisory Council.

The Patient-Family Advisory Council is a collaborative effort of hospital staff, former patients, former patient family members and community members who work together to enhance patient-centered, quality care. The council will also address patient experience and satisfaction, improving processes, and opening the lines of communication between the hospital and the community.

Mission

To help us fulfill our mission of "Extending the Healing Ministry of Christ" by creating a lasting, collaborative group where patients, family members and hospital staff come together to share ideas and embark on initiatives that will help Florida Hospital Flagler provide patient-centered, quality care.

Goals

1. Focus on patient-centered,

quality care.

2. Improve patient experience

3. Promote open communication

with the community.

Solution(s)

Committee Members

John Subers Lynne Rosewater

Ellie Lenkevich Maureen DeGuilo

Laura Hess Mike Beadle

Elmer Stainbrook Joe Rizzo

Hahns Boehn Joe Roy

John Skripco Robert Nickell

Catherine Groom Ron Szymanski

Alice Barbosa Bill Britton

Amy Kerber Richard Clark

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