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M. Polyiani introduced in 1966
Tacit vs Explicit knowledge
Socialization; From tacit to tacit knowledge
Externalization; From tacit to explicit knowledge
Combination; From explicit to explicit knowledge
Internalization; From explicit to tacit
So what is knowledge- and how does it
affect us in our daily work-life?
Is there a difference in knowledge?
Japanese vs western based organizations
"Organizational knowledge creation can be viewed as an upward spiral process, starting at the individual level moving up to the collective level, and then out to the organizational level"
The creation of org knowledge is defined as "a companys ability to create new knowledge, introduce it to the rest of the organization, incorporate it into products, services and systems"
5 conditions must be met in order to facilitate the knowledge creation in organizations:
1. Intention
2. Autonomi
3. Fluctuation and creative chaos
4. Redundancy
5. Requisite variety
Conclusion.
Top-down
+ Bottom-up
= Middle-up-down
A combination between the 2 classic approaches, where middle managers act as a focal point in the knowledge creation process itself between Top-management and front-line staff.
Whether the visions from the top or the implementation at the front-line staff - all is communicated and acted upon in the middle management - hence middle-up-down.
How do you handle knowledge management in your organization?
Would you consider knowledge management as an important tactic in order to achieve long-term strategic goals?
20 years after his book do you still consider knowledge creation as a potential comparative advantage for any organization?
"The roots of education are bitter
but the fruit is sweet"
Aristoteles