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Goodwill Industries Serving Southeast Nebraska, Inc. 2012 Annual Report

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Goodwill Industries

on 3 June 2015

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Transcript of Goodwill Industries Serving Southeast Nebraska, Inc. 2012 Annual Report

2012 Annual Report
Goodwill Industries Serving Southeast Nebraska, Inc.
Retail Operations
Goodwill Industries Serving Southeast Nebraska, Inc. relies on the hard work of its retail operations team in order to run successfully.
Our Donors and
Donations
If it was not for those who give and shop at Goodwill, there would be no Goodwill funded programs for those who face barriers to employment.
Recycling
Part of Goodwill's mission is community resources maximized. We owe it to our donors to get the most out of their donations, even if that simply means keeping it out of the landfill.
Goodwill Strengthens the
Community
Wrapping Up 2012
7 Retail Store Locations and 1 Online Auction Site
Vine Street Store
Phone: 402-466-3223
4555 Vine Street
Lincoln, NE 68503

17th and Sumner Store
Phone: 402-438-1109
1700 S. 17th Street
Lincoln, NE 68502

N. 27th Street Store
Phone: 402-465-4663
3910 N. 27th Street
Lincoln, NE 68521

Edgewood Store
Phone: 402-421-2669
Edgewood Shopping Center
5500 S. 56th Street, #3
Lincoln, NE 68516

Downtown Store
Phone: 402-477-7216
1731 O Street
Lincoln, NE 68508

Computer and Electronics Store
Phone: 402-486-4939
5745 O Street
Lincoln, NE 68510

York Store
Phone: 402-362-6206
512 N. Grant Avenue
York, NE 68467

www.shopgoodwill.com
Goodwill Retail Stores and Donation Centers
Vine Street Store
4555 Vine Street
Lincoln, NE 68503
(402) 466-3223
North 27th Street Store
3910 North 27th Street
Lincoln, NE 68521
(402) 465-4663
Downtown Store
1731 O Street
Lincoln, NE 68508
(402) 477-7216
17th and Sumner Store
1700 South 17th Street
Lincoln, NE 68502
(402) 438-1109
Edgewood Store
Edgewood Shopping Center
5500 South 56th Street
Lincoln, NE 68516
(402) 421-2669
Computer and Electronics Store
5745 O Street
Lincoln, NE 68510
(402) 486-4939
York Store
512 Grant Avenue
York, NE 68467
(402) 362-6206
www.shopgoodwill.com
Downtown Store Remodel
Check out the new open floor plan and all the great deals that Goodwill has to offer!
With all the construction projects that took place downtown last summer, including the closure of O Street, Goodwill decided it would be a great opportunity to do some much needed work to the Downtown Store at 17th and O Street.
shopgoodwill.com is the first Internet auction site created, owned and operated by a nonprofit organization. It was created and is operated by Goodwill of Orange County (Santa Ana, CA). Participating Goodwill Agencies from across the country offer for auction on the site a wide array of art, antiques and collectibles as well as new and nearly new items pulled from their vast inventories of donated goods. From unique one-of-a-kind items to estate pieces, the depth of resources is enormous. Revenues from these auction sales fund Goodwill's education, training and job placement programs for people with disabilities and other barriers.
Donors and Donations
106,431 people donated to
Goodwill in 2012
Goodwill received $133,913 in financial donations and other contributions
Free Home Pick-Ups
Goodwill will pick-up large furniture items that do not fit into a passenger vehicle within Lincoln city limits. 708 individuals and businesses utilized this service in 2012. Some items are excluded from these pick-ups. To schedule a pick-up, or for more information, call (402) 438-2022.
The Cost of Operation
Goodwill spent $816,370 on Rent and Utilities in 2012
293,632 people shopped at Goodwill
171 people worked for Goodwill in 2012
Goodwill diverted 4,636,910 pounds of materials from the landfill in 2012.
Recycled and Repurposed
Accessories............. 25,869 lbs
Books..................... 215,630 lbs
Cardboard................ 95,744 lbs
Textiles.............. 1,137,115 lbs
Computer Monitors 304,062 lbs
Hard Toys................ 17,391 lbs
Metal........................ 92,246 lbs
Other Electronics.. 232,169 lbs
Shoes..................... 103,012 lbs
Stuffed Animals...... 28,594 lbs
Televisions.............. 36,022 lbs
2.3 million pounds of donated items were re-sold in Goodwill's stores.
Goodwill made $3,878,862 in retail sales in 2012
Goodwill made $459,352 on selling salvage items
Goodwill provides employment related training and services, free of charge, to individuals who face barriers to employment.
Programs Provided by Goodwill
CARF
Commission on Accreditation of Rehabilitative Facilities
Grants given by Goodwill
Job Connection
ROE
Retail Organizational Employment Program
DRC
Day Reporting Center
Goodwill Academy
Goodwill provided services to 4,694 people in 2012
The Job Connection Computer Lab, located in the Workforce Development One Stop Career Center, is available to maximize the employability of job seekers in a market which requires some computer knowledge in nearly all jobs.
Located at
1010 N Street
Lincoln, NE 68508
3,478 individuals used Job Connection in 2012. Many of this individuals returned multiple times. Overall, the Job Connection computer lab was used 6,880 times.
Job Connection was used by a third party 548 times, allowing 3,478 additional individuals to take advantage of its services.
This CARF accredited program provides work opportunities to individuals who meet admission requirements and have sufficient skills to operate independently in a retail setting. The program is intended to help participants gain the skills necessary to obtain competitive employment.
9 individuals participated in the ROE Program in 2012
This CARF accredited program aims to assist individuals who are currently on probation or parole. Participants are referred to our non-fee employment services program which ensures that participants are given the tools to transition into and retain full-time employment.
166 individuals were referred to and served by Goodwill in the DRC Program
Community Service Recipients
The Goodwill Academy is a four week training program for all new employees. The academy was formed in January of 2007 to establish expectations, train all employees on the same policies, procedures, and Goodwill basics, and help determine compatibility for the retail job before new hires become part of the team schedule. Employees receive intensive training on the production process, cash handling, and customer service.
77 people participated in the Goodwill Academy
Community Service Recipients is also Goodwill's Volunteer Program. This program receives community service referrals from various sources and often includes individuals who need to meet a school requirement or are working on a community project. Participants are provided with opportunities to assist in our retail locations or are a part of a special project.
222 people provided 6,606 hours of community service at Goodwill in 2012
In 2012 Goodwill invited CARF, a not-for-profit accrediting body, to come and review the agency to ensure the quality, value, and optimal outcomes of services provided. At the end of the review, Goodwill received accreditation for 3 years for its Organizational Employment Services program (ROE) and Employment Development Services program (DRC). This accreditation came with no recommendations from CARF regarding the organization or its programming. This is an extraordinary accomplishment since only 3 percent of CARF accredited organizations receive no recommendations.

This accreditation outcome, which represents the highest level of accreditation, is awarded to organizations that show substantial fulfillment of the standards established by CARF. Any organization who receives a 3 year Accreditation outcome has put itself through a rigorous peer review process and has demonstrated that its programs and services are of the highest quality, measurable, and accountable. Further, an organization accredited for 3 years clearly indicates that present conditions represent an established pattern of total operations that is likely to be maintained or improved in the foreseeable future.

This marked the seventh consecutive 3 year Accreditation outcome awarded to Goodwill Industries Serving Southeast Nebraska, Inc. by CARF.
In 2012, Goodwill recognized that services provided by peer agencies prepared people served by Goodwill to better succeed in Goodwill’s employment programs. With that understanding, and the great community support which Goodwill receives, Goodwill was able to provide funding to colleague agencies to help fund their own programs that aligned with Goodwill’s mission of willing workers employed and community resources maximized.
Community Justice Center
Lincoln Literacy
YWCA Job Outfitters
Goodwill invested $2,990,409 on recycling donated items in 2012
Community Justice Center offers programming that helps ex-offenders with the victim and community impact portion of their rehabilitation.
130 individuals were served between April and December, 2012
Lincoln Literacy’s Workforce Readiness English program teaches students vocabulary, equips them with job-seeking skills, and prepares students for participation in the Nebraska workforce.
44 individuals were served between March and December, 2012
Job Outfitters offers women and men in the community career clothing, hope, and encouragement. It is a free service to people in need and offers encouragement and empowers participants to better their lives.
This partnership began in December, 2012 and 16 individuals were served
2012 Financial Report
Sources of Revenue
Retail and Salvage Sales........................................................$4,338,214
Programmatic Revenue...............................................................$27,347
Contributions and Other Income..............................................$133,913
TOTAL.....................................................................................$4,499,474
Expenditures
Payroll & Employee Benefits..................................................$2,252,023
Occupancy Expenses.................................................................$853,206
Licenses, Fees & Certifications.................................................$239,668
Advertising and Public Relations................................................$47,689
Supplies, Printing & Postage.....................................................$106,220
Assistance to Other Agencies...................................................$165,638
Other Expenses..........................................................................$151,186
TOTAL......................................................................................$3,697,382
6,183 items were sold on shopgoodwill.com in 2012
$2,252,023 was invested in Payroll and Employee Benefits
On behalf of the agency, we would like to give a sincere thanks to the volunteer members of our Board of Directors. The commitment and expertise they bring to Goodwill’s operations and mission are unmatched. They provide Goodwill staff and the agency with the direction and foresight that best serves our community. Thank you for your efforts in making willing workers employed and community resources maximized.
Our Sincere Thanks
From top left: Micki Nolan - CFO, Tim Murphy - Matheson Linweld, Stan Campbell - UNL, Laura Arp - NE Department of Insurance, Jan Norlander-Jensen, Board Secretary - City of Lincoln Urban Development.
From bottom left: Kari Knoedler - NAIFMA Realty, Joanne Pickrel - CEO, Georgia Glass, Board President - Resort Lifestyle Communities, Katie Thompson - Wells Fargo. Not Pictured: Amy Shreck - BKD, Rob Simon, UNL
A Letter to our Friends
2012 was a celebration of 80 years of successful service in Lincoln and southeast Nebraska. We are proud of our seventh consecutive three-year CARF accreditation and our first that came without any recommendations. This achievement marks 2012 as outstanding in the record books.

The people are the most important element of our work and CARF helps us be the best we can be. In our 80 years, we have seen thousands of people grow through the power of work. Their lives changed when clothing and household goods were transformed into hope and self-sufficiency. It is thanks to our donors, shoppers, and employees that we are able to provide employment programs for people that face barriers to employment.

Joanne Pickrel, CEO
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