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Any physical disengagement or holding skills used.
Empathetic, non-judgemental approach
Building a positive relationship.
Behavior Levels | Staff Approach
1. Anxiety
2. Defensive
3. Acting Out
4. Tension Reduction
1. Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport
Give a simple, clear instruction to gain some type of compliance. If they do not comply, set clear limits.
Total loss of control that results in violent actions. Not able to maintain self-control.
Person regains self-control and rationality.
Noticeable increase or change in behavior
The beginning stages of loss of rationality.