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Data Matching Issues

Summary

Q & A

  • Type of DMI: Annual Income, CIT/IMM
  • NGD / CU review
  • Status of DMI: Open, Expired, Resolved
  • Next Steps: Submit Docs, HICS, Appeal

DMI vs SVI Please don't confuse with SEP Verification

Documentation, Documentation,Documentation

Appeal

Resources

Refer to "Case Resolution Data Matching Issue" in the HI CW SOP pgs 92 - 96

Appeal submitted - SCW access EACMS for status

Data Matching Issues - Requested Documentation

Preventing DMIs

Include SSN for all household members

Update annual household income

CIT/IMM documentation include identification numbers

DMIs

Types of DMIs

Inconsistencies

  • Annual Income
  • Citizenship / Immigration
  • SSN
  • Employer Sponsored Coverage
  • AI / AN

Status of DMI

  • Open - Running
  • Expired
  • Resolved

Review CU and NGD

NGD: OBE, NLE, OPEN

CU: Resolved, Expired

Next Step

Open/ Running - Submit documentation, HICS to Serco

Expired - Consumer to file an Appeal

Exception: CIT/IMM

Resolved - Sufficient documentation

EX SEP with prospective enrollment

Citizenship Immigration enrollment retroed to avoid gap in coverage.

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