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Nike X Product Launch

Training Program Proposal

Overview

Purpose

Purpose

The purpose of this training program is to provide key learning objectives to employees in a cost effective manner, while considering the demands of our vendor.

Tone & Approach

The program will contain energetizing and captivating content delivered in a modular training format. The content is intended to be fun and inspiring while still delivering key knowledge to our advisors.

Assumptions

Assumptions

  • Nike X Launch Date - FY19 WK7 - March 15th
  • Nike will provide all product information by - FY18 WK36
  • Nike X product line is based on 4 fit profiles and features new technology in the shoes for the high performance runner.

Total Cost for Training Program

Total Cost for Training Program

Micro training program to be done during non-peak times to prevent additional payroll needed for training.

Content

Content followed after SA 102 Footwear course is completed

Content

Video Playlist #1

Video Playlist #1

Assessing a Customers Foot

High Arch vs Low Arch Explained

Assessing Forefoot and Hindfoot Width

Assessing Toe Shape and Length

3 Minute Video

Video Playlist #2

Video Playlist #2

Nike X Product Review

Nike X - Technology & Features

Nike X - Fit and Profile Guide

Quick Reference PDF

Quick Reference PDF

Provided to stores as a way to easily communicate a complex fit into a relatively easy fit guide

  • Uploaded into OPS Portal
  • Sent in Week 2 Mailbag

Implementation & Delivery

Training Timeline

Training Timeline

Featured Video

Featured Video

Store Communication Strategy

Store Communication Strategy

Tracking Progress

Tracking Progress

  • 10 questions based off playlist #1
  • 6 questions based off playlist #2
  • Course completion tracked for Nike, AVP's and DM's
  • Compare against OPS Playlist Views

Feedback & Summary

Gather Feedback

Gather Feedback

  • Analyze sales of Nike X Products
  • Review training saturation
  • Discuss training success and opportunities

Summary

Summary

Support Needed

  • E-Learn Team - total of 20 hours

Thank you!

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