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STUDENT SUCCESS AT HU

ADVISING

CASE MANAGEMENT

SUMMARY

What been going on?

Hiring of the Assistant Director of Student Success

AY

17-18

  • Develop a Shared Advising Model
  • Collaboration with Faculty
  • SEMR 100 Redevelopment
  • Meeting and Advising Students

Develop and Implementation

AY

18-19

  • Completion of Pro-Active Shared Advising Model utilizing Case Management Principles
  • Implementation of model
  • Hiring of Student Success Coordinators

Full Implementation and the Future

AY

19-20

SUMMARY

  • Success Coordinators hired
  • Collaboration with Registrar, Assessment, Faculty
  • Student centered programming as well as Advising (Walk-In/Appointment based)

WHAT IS STUDENT SUCCESS?

WHAT IS STUDENT SUCCESS?

IT'S REALLY JUST A DESIRED STUDENT OUTCOME

1

KEY POINTS:

RESEARCH BASED

UTILIZES CASE-MANAGEMENT PRINCIPLES

WORKS IN COLLABORATION IN SUPPORT OF FACULTY

WHAT ARE WE LOOKING AT?

Student Retention (Persistence): Entering college students remain, re-enroll, and continue their undergraduate education. (For example, first-year students return for their sophomore year.)

Educational Attainment: entering students persist to completion and attainment of their degree, program, or educational goal. (4-year college students persist to completion of the baccalaureate degree).

WHAT ARE WE LOOKING AT?

Academic Achievement: students achieve satisfactory or superior levels of academic

performance as they progress through and complete their college experience. (For

example, students avoid academic probation or qualify for academic honors.)

Student Advancement: students proceed to and succeed at subsequent educational and

occupational endeavors for which their college degree or program was designed to

prepare them. (For example, 2-year college students continue their education at a 4-year

college, or 4-year college students are accepted at graduate schools or enter gainful

careers after completing their baccalaureate degree.)

Holistic Development: students develop as “whole persons” as they progress through and

complete their college experience. This outcome consists of multiple dimensions

2

HOW WE ARE DOING IT!

Assigned Success Coordinators: All students have been assigned a Success Coordinator. This can be found in their MyHU->Academics tab, as well as on transcripts and other university documents.

Pro-Active Outreach Schedule: Students have/will receive(d) a weekly outreach email, created with certain touchpoints in mind (Academic Probation, Start of the Semester, Advising/Registration)

One-on-One Appointments: Students can utilize our Microsoft Bookings link to make an appointment with any of the Student Success Coordinators (this does not have to be their assigned person).

HOW WE ARE DOING IT!

Student Success Shop (Walk-In Clinics): Currently located in the Library, but soon moving to the Student Union, this allows students to stop by and ask general (or sometimes indepth questions) to any of our available Student Success staff. We have had a sizeable turn out for this in the first five weeks.

Programs: The upcoming Successful Launch, as well as an #Adulting 101 and Student Leadership series will provide additional non-appointment structured outreach. Collaborative events with Career Services and Experiential Learning are also forthcoming (such as next week's Graduate School and Public Service Careers workshops).

Corresponding with Faculty: We are happy to receive outreach (and will also reach out) in regards to student concerns and issues and assist in adressing them through email, phone or appointments.

PROFILES

STUDENT SUCCESS STAFF

PROFILES

We are part of Student Services and actively collaborate and work with our colleagues on issues and concerns.

Aaron Rock

AARON ROCK, ASSISTANT DIRECTOR OF STUDENT SUCCESS

  • Graduated with his B.A. in History from Shippensburg University, M.A. in College Student Development from Shepherd University.
  • Worked with ELT, with a C.E.L.T.A. certification, in Japan, South Korea and Scotland
  • Tenth year working in Higher Education, with a focus on Career Services, Academic Advising, Student Success/Retention

Lauren Cekovich

LAUREN CEKOVICH, STUDENT SUCCESS COORDINATOR

  • Graduated with her B.A. in Sociology from Kutztown University, M.A. in Student Affairs and Higher Education from Kutztown University.
  • History of working in the education industry with experience in areas of administration, disability services, student learning development of diverse communities, social media management, and leadership education.
  • Extensive knowledge of the federal TRiO programs an brings a wealth of knowledge to HU.

Jordan Lentz

JORDAN LENTZ, STUDENT SUCCESS COORDINATOR

  • Graduated with her B.A. in Communication Studies from Bloomsburg University, M.S. in Counseling/College Student Personnel from Shippensburg University.
  • Worked previously at Penn State Harrisburg in close connection with the Student Success programs.
  • Experience working with Student Leadership Programming and will be bringing much of that knowledge to HU.

EVENTS

EVENTS

LASTLY...

Our Request

LASTLY

We are looking to continue to work with faculty during the advising process. Shared Advising is pivotal in making sure our students persist and achieve.

Reach out to us if there concerns with a student, we are happy to work with you to address the situation.

Our goal is developmental, not transactional. We do work to make sure that students feel supported.

At the same time, we make sure that students understand expectations, and how to work and address their concerns in a fruitful manner with faculty.

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