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RULES

OF COMMUNICATION

ANETA

PROCHAZKOVA

RULES OF COMMUNICATION

2 DIFFERENT RULES OF COMMUNICATION WITHIN A BUSINESS ENVIRONMENT....

THE 2 RULES

EXPLICIT RULES

= The specific information conveyed in written or spoken words; clear, direct, straightforward, intentional

COMMANDS

1

2

LAWS

EXPLICIT RULES

3

RULES

4

THINGS STATED, SAID

1. The law was explicit in whose tax rates were to be raised.

FOR EXAMPLE...

2. He said explicitly, you will not attend that concert.

IMPLICIT RULES

= The messages we 'give off' through our deeds and actions, may or may not be intentional

FACIAL EXPRESSIONS

1

2

BODY LANGUAGE

IMPLICIT RULES

3

POSTURES & GESTURES

4

VOCAL QUALITIES, SILENCE

1. Animal Farm is implicitly about communism.

FOR EXAMPLE...

2. She implicitly says she likes white by saying she likes all colors but black.

https://www.youtube.com/watch?v=ZxZW6RbuB1Y

https://writingexplained.org/implicit-vs-explicit-difference#A

THANK YOU FOR YOUR ATTENTION!

ACTIONS

do speak as loudly as

WORDS

https://www.streetdirectory.com/etoday/implicit-andexplicit-communication-ucwjff.html

https://study.com/academy/lesson/implicit-and-explicit-rules-of-communication-definitions-examples.html

TEST YOUR KNOWLEDGE!

KAHOOT.IT

https://play.kahoot.it/#/k/3f6d6cd5-13e1-43d1-9d5d-4080180bea50

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