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As Leaders we are committed to the safety of our patients and caregivers, we demonstrate this promise in every action, from the front line to the boardroom
A method for identifying local system issues
Unit leaders and staff identify and implement solutions together
Problems are viewed as opportunities not failures
Becomes integrated into a unit’s daily practice
A substitute for electronic reporting of events or potential events.
Unit-owned visual of the team's work in progress
Accessible by everyone
Focus and results are locally shared and owned
Defers to the team expertise
Foster Teamwork
Lead Reliable Operations
Findings - Solutions
DISPLAY UNIT-BASED,
SAFETY, QUALITY, SERVICE
DEPARTMENT
HUDDLE
SPECIAL PROJECTS
Safety Climate Results
Lessons Learned - SSE
Unit Events - PSE
Cascade Information
OPERATE
LEARNING BOARDS
HOSPITALSAFETY HUDDLE
Fosters Teamwork
Unit leaders and staff identify and implement
solutions together
Focus and results are locally shared and owned
Caring Reliably - Operating Learning Boards
Identify issues important to front line staff
Involve caregivers at the sharp end
Engage caregivers in the resolution of issues
Display successes
Continuous learning and improvement embeds desired safety behaviors in the daily work
Step #1 New
Step #3 Solved
Step #2 Working
Protective safety-wear
Faster reaction time for liquid spills
Our HRO coaches present the tool of the month to our teams
GO TEAMS
READY - BREAK