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Transcript

Fife

Council

How CPL Software has helped Fife Council improve their property factoring processes.

The Client

The Client

Fife Council was founded in 1975, and is the local authority for the Fife area of Scotland. It is the third largest Scottish council with 75 elected council members.

It has twenty two wards, and covers an area that is 1.325 km squared, with a population of c372,000.

The Council is responsible for the management of approximately 30,000 homes

Facing their property factoring challenges

The Problem

"When Fife Council first approached the CPL team, like so many local authorities, and housing associations the team was relying heavily on spreadsheets, which was time-consuming for everyone involved."

"Fife Council is the first Local Authority to implement a Factoring Management System through CPL. They are pleased to have an automated system to work out the communal shares and costs for invoicing."

The Benefits

John Mills,

Head of Housing Services, Fife Council...

“The CPL management system gives us the opportunity to expand our factoring services in our mixed tenure estates bringing properties up to a higher standard which benefits our tenants and private residents. Thanks to CPL and the Fife staff involved in the implementation of a system that meets our needs.”

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