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Fulfillment Orchestration

SCALE

TALK

GROW

ORDER

Branded eGrocery

State of eGrocery

We Believe

Our History

Our Evolution

In-Store Tech

Pick

Stage

In-Store Platform

Prepared Items /

Service Counter Routing

eCatering Fulfillment with Lead Time Functionality

Visual Store Setup /

Planogram Consumption

ShopperKit Standalone Kiosk

Queue Busting for Service Counters

Load

In-Store Picking

Tablet Based - Easy User Adoption

Visual Picking

Multi-Order Picking

Zone Picking

Optimized Pick Paths

Support for Store Add-On Items

Realtime Substitutions

Support for Online Order Modification Throughout Picking Process with Managed/Directed Unpick Process

Automated Staff Coaching

Gamified UPH Reporting per Associate

In-Store Staging

Visual Staging

Stage by Food Safety Type

Drag and Drop Consolidation

Human Readable Tote Labels

Multi-Order Staging

In-Store Loading

"On My Way" and Geolocation Arrival Communication Workflows

** Sub 3 minute parking lot pickup times

** Impulse Buy / Upsell Workflows - "Should we add a bottle of water or pack of gum to your order?"

Visual Carryout - Large Monitor Format Support For Carryout and Service Counters

POS Integrations

Multi-Order Delivery and BOPIS Workflows

Extend Your Brand Through Communication

Conversational Commerce

MMS Messaging

Generic messaging services to allow 3rd parties to send notifications and SMS messages to and through ShopperKit.

In-Store

In-Store

Threaded Text Conversations

Associate to Guest Messaging (Subs/Adds/Impulse Buys)

Branded Text Templates

Multi-Guest Communications - Send mass text from Store Seafood manager to every online order today and tomorrow saying "We bought too much shrimp!! Our mistake is your gain!! 10% off a pound! Should we add to your order?"

Corporate

Corporate to Guest Communication

Command Center Allows God Mode Visibility Into All Active Communications Across All Stores

Realtime Corporate/Marketing Participation in Active Conversations

Surgical Marketing Campaigns - Text the Individual in Realtime About Their Online Order

Multi-Guest Communications - Send mass text to store 336 for everyone picking up order between 4-7pm today to "Look for our CEO in the parking lot handing out Smart Waters today when you pickup your online order!"

Coaching

Coaching

Associate to Associate In-Store Texting

- Team up to manage pickups

- Gameplan Zone Picking

- Gang Up on Picking Orders

Text Template Library

- Created by Corporate Marketing Team

- Deliver standardized, branded message

Visibility Into All Communication

- See what works best

- Gamify communications from employees to guest

The Nuts and Bolts

Learn

Customer Preference Metrics

Order and Sales Reporting

Business Intelligence Integrations - Open API

Real Time Fill Rate Reporting

Real Time Operational Health Reporting

Real Time Event Dashboarding

OOS Reporting

UPH Reporting

Labor Metrics

Best of Breed Integrations

ORCHESTRATE TO SCALE

Online Orders are expected to account for 20-25% of overall grocery revenue by 2025

Best of Breed eGrocery Architecture

Multiple Gig Economy Integrations

- Multiple Online Storefronts & Multiple Last Mile Delivery Integrations

CRM Integrations

Geo-location Technology Integrations

Multiple POS Integrations

Open API Allows Business Intelligence Integrations

Inventory System / WMS Integrations Availability Through Open API

Rules Engine and 3rd Party Visibility

Create Rules and Integrate With Other eCommerce Systems

Rules Engine

Highly configurable rules engine for configuring order status and/or item specific monitors and alerts

Webhook based extensibility events that allow you to easily expose order status transitions and other events to 3rd party solutions

HUB & SPOKE ROUTING FULFILLMENT

Leverage the Entire Enterprise

Hub & Spoke

Fulfillment routing to/from other stores, micro fulfillment centers, warehouses, etc.

"Top off" micro service (percentage of order fulfilled from outside locations with the remaining items fulfilled from the store)

Pickup From Satellite Locations (other stores, gas stations, etc.)

Unified, Branded Communications Throughout

Integrations to Autonomous Fulfillment Platforms/Solutions

Leverage The Gig Economy

Gig Economy Integrations

Multiple Delivery Options

Multiple Order Points

Accept Orders From Multiple Sources

Proprietary

White Labeled

Multiple Gig Economy Marketplaces

Support for multiple delivery systems

Grocer Owned

3rd party private

Multiple gig economy

- DoorDash

- Shipt

- Grocery Runners

- Deliv

Connect

ShopperKit enables grocers to focus on eGrocery profitability while increasing guest loyalty and actively creating competitive differentiation from Amazon, Walmart, Target, and Kroger by extending their brand to the online guest throughout the online shopping and fulfillment experience.

Future's So Bright

YESTERDAY

TODAY

TOMORROW

YESTERDAY

TODAY

TOMORROW

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