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Customer receives a receipt and voucher from the Point of Sales person for purchase of one of our offers
Finance populate the list of customers to benefit from the 25% cash back weekly and send to Monoprix
Monoprix requests receipt from customer and verifies it with the names on the list sent by K3's Finance team.
Monoprix inspects and confirms voucher as well from K3 Client
Monoprix confirms use of the cashback voucher to K3 via email, phone, SMS and records voucher number
K3 Customer Service team close loop with customer
Customer takes the voucher to Monoprix for one-off use
Client is allowed to shop the value of the 25% cash back one-time ONLY