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How Brands Can Vibe With

GENERATIONS

&

ALPHA

Z

INTRO

Marketers tend to obsess over how to approach different age groups online, and this makes sense.

Intro

13%

8,6%

Growth of global internet users compared to last year.

Representation of electronic commerce in all retail revenue.

NEW GENERATIONS

New

Generations

Baby Boomers have different preferences than the preceding generation, and the same applies to Generation X and Millennials.

But, if you’re ready to feel really old, here’s what you need to know about how to appeal to Gen Z and Gen Alpha.

Who are Generations

Z & ALPHA

Although there is a significant difference in age, both show certain behavioral, technological and even intuitive similarities.

Generations

This means that the oldest members of this generation are in college, just graduating, or just entering the workforce.

GENERATION Z

Generation Z

Gen Z are people born from the mid-1990s to the mid-2000s.

More specifically, they are today’s teenagers and young adults (early 20s).

GEN ALPHA

Generation

Alpha

Gen Alpha have birth dates starting in 2010, most of this generation are still in wearing diapers, learning to walk, or have yet to be born.

The oldest in the group is about nine years old.

2.5

million

THE ALPHA

Alphas born each week.

The

Alpha

The term “Gen Alpha” was coined by a consultant and researcher in Australia named Mark McCrindle, who predicts that there are:

This generation will also number a staggering 2 billion people by 2025.

How Brands Can Appeal to

GEN Z & ALPHA

Gen Z prefer to shop online.

Brands and digital marketers will approach Gen Z and Gen Alpha in a similar.

Brands

30%

56%

look at ads products on social media.

purchased in a physical store in 6 months.

Here are a few ways that can make brands stay authentic in front of the new generations:

BE AUTHENTIC

55%

of Gen Z

Be

Authentic

Both Gen Z and Gen Alpha care deeply about the world. They are acutely aware of the problems that face society today.

choose brands that are socially responsible and eco-friendly.

BE REAL

Be Real

Go back to the basics and discover the most important elements for your brand by answering these simple questions like:

Who are you?

What’s your purpose?

What do you

stand for?

What’s your brand

social responsibility?

BE ACCOUNTABLE

Be Accountable

You need to take initiative to answer customer’s questions when something is not going well with your brand.

BE CONSISTENT

Be

Consistent

You can start by making brand manifesto as a guideline whenever you approach different marketing strategies from social media to content marketing.

see personalization of the online experience as vital to success.

Personalize the

WEB EXPERIENCE

Experience

And this is particularly the case when it comes to appealing to

younger audiences.

94%

of Marketers

DATA

Data

There is so much data available to marketers now that it would be silly not to take advantage of it.

See some ways that brands can personalize the user experience to appeal to Gen Z and Gen Alpha.

Enhancing Website

PERSONALIZATION

Personalization

You can use customer browsing and location data to personalize a visitor’s experience.

Personalized

RETARGETING

Retargeting

You can create a series of retargeted ads that entice users to return to your website and revisit products or an abandoned shopping cart.

Personalized Social Media

CAMPAIGNS

Campaigns

You can personalize the message on social media by directly engaging with visitors as well as using such things as chatbots, personalized gifts, and customized videos.

Use Social Media to

BOOST ENGAGEMENT

Boost

Engagement

One of the things you should do is make it easy for your site’s visitors to share your brand and content by placing social media links on your web.

Major brands are experimenting with ways to reach younger audiences on social media platforms.

FACEBOOK

Facebook

Facebook is even targeting Gen Alphas with a new messaging app called Facebook Messenger Kids.

INSTAGRAM

Instagram

According to Market Wired, Instagram remains the most popular app for brand discovery among teens.

should be able to simplify

the shopping experience for

these customers.

Simplify the Shopping

EXPERIENCE

Simplify

While Gen Z and Gen Alpha aren’t lazy by any means, they have no desire to do things that technology should be able to take care of easily.

STEPS

Steps

Allow them to log into your website using their social media accounts.

Be transparent about your

shipping costs.

Cut down on the steps required to complete the checkout process.

Here are some suggestions to make privacy a brand opportunity:

88%

66%

PRIVACY

of Gen Z believes that protecting privacy

is “important.”

of Young Users feel comfortable sharing personal data with brands they trust.

Privacy

Even as you personalize online experiences for young users, it’s vital that you highlight your commitment to privacy protection.

They want to know that their information is being protected and securely stored.

Ensure that you are using strong encryption on your website, and include a clear Privacy Policy.

Be GDPR

COMPLIANT

Compliant

Implement privacy settings to your digital products and websites by default and let customers know how you will handle their personal data.

Although third party consumer data is essential for business growth, misuse of data will cause a negative brand reputation.

Choose the

RIGHT PARTNER

Right

Partner

Brand needs to be extra careful when it comes to choosing partners, especially data providers.

are serious of where personal data for employees and customers are being used.

Show commitment

SECURITY

Be

Consistent

Brands need to show a serious commitment to ensuring strict compliance towards data privacy.

51%

of Business

GEN ALPHA

Gen Alpha does have some

unique characteristics.

Gen Alpha

They are incredibly tech-savvy, and often influence the buying behavior of their millennial parents.

TECHNOLOGY

Technology

A majority of these children aren’t growing up with traditional “toys,” but rather have stared at digital screens since birth.

These “kidfluencers” begin pushing brands on social media before they can walk, and their peers take notice.

INFLUENCER

Influencer

Members of Gen Alpha themselves have become some of the strongest advocates for brands, through influencer marketing.

$22

million

Demonstrating and reviewing toys on his channel.

last year

RYAN

Ryan

22.2

million

Ryan, the top Gen Alpha YouTube star.

followers

If your brand hasn’t begun thinking about how to attract and build loyalty with this group, and its predecessors, it’s time to start.

THEIR LIFE

Their Life

According to research released by Grant Thornton, Gen Alphas are expected to have the longest life expectancies in history, be the most educated, and the most wealthy.

JASON CHOW

Jason Chow

Is an internet marketer, he manages website administrative and outreaching tasks for WebRevenue.

Article published by Jason Chow on Pixlee.

https://www.grantthornton.co.uk/insights/what-does-the-future-hold-for-generation-alpha/

Images from Freepik, Pexels & GettyImages

BIBLIOGRAPHY

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