PMS

Achieve 1,274,135 SR Annual private label

Revenue 5

Private

Label

Achieve 100% compliance to regulatory

requirements "Expiry mgt, SFDA returns,

Pricing,….." 5

Regulatory

Requirements

Compliance

Achieve 100% Insurance revenue Target (

1,498,982 )5

Insurance

Achieve 100% of store target 10

Store

Target

Achieve 329,776 SR Annual store pick-up Revenue

5

store

pick-up

Achieve 95% in Guest Service Audit [GSA visits

- GCC Behaviour Complaints]10

Guest

Service

Audit

Achieve 98% Achieve attendance compliance

target [maximum delay allowed 10 min / day /

store]10

attendance compliance

target

Achieve 98% on-time completion to the

operational tasks requested 5

on-time

Tasks completion

Achieve 99.9% adherence to insurance compliance

5

Insurance Compliance

Adherence

Achieve NPS Target [52 Total - 57 Female]10

NPS

Achieve [1%] redemption of Nuhdeek Coupons 5

Nuhdeek Coupons

Redemption

Compliance to SOH accuracy tasks [Cycle count

weekly tasks - legacy inventory reduction

tasks] 10

SOH

accuracy

tasks

Achieve 98% in Monthly Evaluation score "as per

stores evaluations done by SV - AM - OPEX" 15

Monthly

Evaluation

Collaboration

"Working collaboratively for success"

• Co-operated with dr/Mahmoud Abdelmaqsoud in making "How to use INBODY device" to help the trainee HCPS.

Collaboration

• Participated in preparation of Road Show feb-2019

• Participated in preparation of Pharmacists Family Days in Al Hokair Land

Talents

"Talent management for people performance"

• Video Making and Editing Talent "adobe Premiere"

NIP+FAB GLYCOLIC FIX VIDEO

• singing talent Which helped me to break the ice and add the sense of humor to

Mr.Yasser Gwaherji's Visit in October 2019

Talents

• Singing talent also in

Dr.Hussam El-Kelany's Farewell in August 2019

Management

"Managing for operational excellence"

• always share in Expiry management with assistants

Management

• always monitor labors in store readdiness ( Facing , Gap , Pricing ...etc. )

Change

"Driving & Embedding Change"

• leaded PL labors competition in October

Change

• created tools to help labors & assistants to recognize and differentiate between PL products

Communication

"Communication with focus and impact"

• i succeeded to have alot of communications with my colleagues in Riy-A which helped me alot after being chosen to represent them in JEDDAH EMPLOYEE ENGAGEMENT MEETING

Communication

• i created a survey to collect their pain points and Suggestions.
• contacted them Personally
• created a simple presentation to sum up their needs and suggestions

Leadership

"Leadership with a passion for results"

• Riy-A Safety Captain is a nobel and unique kind of Responsibility and Leadership.

Leadership

• Leader of Labors in Private Label.

• leaded Al-Reaia Team in implementing the new brand NIP+FAB in the daily sales.

GUEST

"Genuine interest in Guest satisfaction"

GUEST

Satisfaction

Always caring about Guest Satsifaction through

• BE YOUR GUEST tips
• Royal Service
• Enhancing Online Shopping
• Offering Promo Codes (when Available)
• Encouraging and helping Guests to link their membership with Nahdi App.

Savvy

"Business and technical acumen"

Savvy

keen on monitoring

• Sales & Revenue Growth
• Private Label ( growth , shortage ,follow-up)
• Online Sales (ex: ecourage Medicine Refill through nahdi application)
• always note out of stock items
• updated product mix list
• DIM issues ( insurance & speciality requests " alot of success stories to tell.." )
• Legacy items (follow-up)