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Transcript
Board
Scenarios
Representation 7
A trustee reports that parents have complained to him about a teacher at the school. The parents say they have spoken to the principal but nothing has been done.
A trustee reports that parents have complained to him about...
What should the board do?
The board should ensure that all trustees are aware of the corre...
The board should ensure that all trustees are aware of the correct process for parents to report concerns and complaints. The chair should suggest the trustee informs the parent of the correct process .
The board and principal should ensure that the concerns and complaints processes are advertised regularly to the school community.
The board and principal should ensure that the concerns a...
The board receives a letter of complaint about the principal's response to an accident involving a student. The parents say they were not notified about the incident and only found out about it when they came to collect their child from schoool.
The board receives a letter of complaint about t...
What should the board do?
The board should first determine if the parents have followed the concerns and complaints process and if not ask that they do so. If the correct process has been followed then the board should delegate to a committee to investigate. Contact NZSTA for advice.
The board should first determine if the parents have followed t...
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