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Unit 8: P6 M3

Evaluation

The project has now come to an end for some reason

This means it is now time to evaluate the project

To do this we will need to ask questions and analyse the results

Project Introduction

Questionnaire

The best way to capture this information will be in a questionnaire.

Qualitative judgements

Quantify responses

What and who?

We need to ask both members of the project team and the client for their feedback in order to answer the questions on the task sheet

You may decide that it is more appropriate to have two different questionnaires or may choose to give all stakeholders the same questions

User Research

What to find out

Has the project delivered the benefits identified in the business case?

Achieved the objectives as outlines in business case?

What

Think carefully about your question

You can't ANSWER this question by ASKING this question

Devise questions that will specifically target the benefits/objectives that YOU stated in the PID/Business case

Questions to answer

Demographics

Did the project deviate from the original scope?

Meet the targets as identified in the quality plan?

Proceed on schedule

Deviate from the budget

Deviate in terms of resources levels

Conformed to the management process as per execution phase

More

cont'd

What major achievements were there from the project and what effect has the project had on your client's business?

What went wrong? How has this impacted upon the clients business?

Lessons learned

Statistics

You will need to think about how you will pose questions to the team and client in order to answer the bullet points on page 16

YOU THEN NEED THE INDIVIDUAL RESPONSES COMPLETED SO THAT YOU CAN ANALYSE THEM

Statistics

You should then be able to analyse these results to prove how well (or not!) the project went

You will then write a short report detailing the responses for each question

M3 - Potential improvements

Based upon the project evaluation that you have just completed you will need to write a final report

You will identify things that you are going to do differently if you are to take on a similar project in the future

FINAL PIECE OF COURSEWORK!

User Mapping

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