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Transcript

The Good, the Bad & the Ugly

User Experience

Episode II

GBUX 0

Thursday August 31, 2017

GBUX 0

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Panagiotis

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Personal experience using these products or watching others use them.

Panagiotis

Where did you come up with them?

They are artifacts and devices in my house.

Why did you come up with them?

They indicate a user experience of everyday things that most times we don't think about.

What did you come up with?

The Good

JLab bluetooth earbuds

The Good

One-button click and light indicator

Connects like a charm in seconds

The Bad

Table knife by AMC

Most people try to cut using this side

The Bad

High aesthetics but poor affordance indicating the cutting side

The Ugly

Digital frame by Philips

The Ugly

Hard to use controls on the back (operability); does not resize images and needs specifc resolution (functionality)

Melanie

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Thinking about my everyday interactions.

Melanie

Where did you come up with them?

While unpacking my things into my townhouse.

Why did you come up with them?

I think that understanding our surroundings is an important skill as a designer.

What did you come up with?

The Good

Shleepy Whitenoise App

The Good

This app has adorable animations and fun interactions that always make me smile when I use it.

The Bad

Women's Shorts Pockets

The Bad

If the designer had worn the shorts in everyday situations, they would have realized that the pockets are terrible at holding key items - like a cell phone.

The Ugly

Web-Cat

The Ugly

Poor information architecture and information content, frustrating interactions to complete tasks -> exasterbating already stressed students.

Navya

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Curiosity, Necessity and Work

Where did you come up with them?

Navya

Things that made me think from a designer perspective in the past one year.

Why did you come up with them?

These examples emphasize the importance of design in things around us and how much they can impact the user experience.

What did you come up with?

The Good

Tinder

The Good

Simplicity is one of the most common virtues of good UX design, and the Tinder swipe has taken the concept to its extreme.

The Bad

Refrigerator in my House

The Bad

Left open refrigerator in a right sided kitchen (Single user multiple servers)

The Ugly

McBryde Hall

The Ugly

Complex Architecture, No clarity in the floor map signs(Navigation complexity) increases the anxiety and confusion of the users.

Timothy

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

From personal use and inspecting design qualities.

Timothy

Where did you come up with them?

I came up with these when I used them casually at home. The "bad" example was found on the web.

Why did you come up with them?

Designing products should be user oriented.

What did you come up with?

The Good

Multifunctional Fidget Spinner

Buttons and switches for extra features

The Good

High usefulness, easy of use, and aesthetically pleasing

The Bad

Confusing Elevator

The Bad

Button functions are not immediately intuitive (understandability); error prevention is not present

The Ugly

HokieSpa

The Ugly

Unorganized/poor information architecture, clashing color scheme and low resolution icons (aesthetic)

Puriwat

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

From personal experience/ interaction

Puriwat

Where did you come up with them?

While using them in my daily routine

Why did you come up with them?

These examples show how crucial UX design is to our everyday life

What did you come up with?

The Good

Hyper Havoc Men's Mountain Bike

The Good

Looks good, easy to use, and is adjustable according to user's desire

The Bad

Headphone jack adapter

The Bad

Inconsistency in sound and is easily lost (accessibility)

The Ugly

NCB Chair

The Ugly

Bulky and confusing to use; Uncomfortable

GBUX 10

Tuesday October 10, 2017

GBUX 10

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Joe Martin

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with this idea based on using different laptops.

Joe Martin

Where did you come up with them?

I came up with the idea while in my apartment.

Why did you come up with them?

I wanted to discuss laptops because I use them very day.

What did you come up with?

The Good

MacBook Pro

The Good

The MacBook Pro has the best mousepad ever.

The Bad

Lenovo ThinkPad Yoga

The Bad

The screen will die and the pen is awful.

The Ugly

Fujitsu Lifebook

The Ugly

This laptop is the ugliest laptop ever.

Enrique Prieto

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Thinking about mobile games that I have played

Enrique Prieto

Where did you come up with them?

I came up with them at the library while doing homework

Why did you come up with them?

beacuse I like to play

What did you come up with?

The Good

Oline Soccer Manager

The Good

Very easy to use soccer manager application .very easy to buy and sell players. very easy to learn to how to play and does not require long playing sessions

The Bad

SM 2017

The Bad

SM 2017 requires a big learning curve. It has clickable buttons that do not look like buttons. Also , t is very hard to navigate through different screens

The Ugly

Be the manager

The Ugly

Be the Manager has very ugly UI and it does not appleal me to keepplaying this game. I played for like five minutes and I hated it.

Rudy Cruz

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I was thinking about the types of watches I like.

Rudy Cruz

Where did you come up with them?

I came up with them while sitting in my class at surge.

Why did you come up with them?

I enjoy nice watches.

What did you come up with?

The Good

Rolex

The Good

Simple and easy to use while being attractive at the same time.

The Bad

Movado

The Bad

Although it is an attractive watch, it is hard to tell what time it is.

The Ugly

Kisai

The Ugly

Ugly display that's hard to read.

Jack Cogdill

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about the types of water bottles I've used before.

Jack Cogdill

Where did you come up with them?

Looking at the water bottles I have in my apartment.

Why did you come up with them?

I take a water bottle everywhere I go to stay hydrated.

What did you come up with?

The Good

Nalgene

The Good

Holds good amount of water, does not leak, easy to wash, practically indestructible.

The Bad

Camelbak

The Bad

Simple, but harder to wash, can sometimes leak, tip of straw quicker to collect germs.

The Ugly

Any plastic bottle

The Ugly

Small, nothing to hold it by, cap easily lost, usually used once and thrown away; terrible for the environment.

Forrest Doss

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

By being judgmental about the furniture and amenities in my furnished apartment

Forrest Doss

Where did you come up with them?

In my apartment

Why did you come up with them?

I have to use them nearly every day

What did you come up with?

The Good

This Office Chair

The Good

Extremely cofmfortale; very adjustable in both height and tilt

The Bad

This Couch

The Bad

Poor, unadjustable seat angle; seat extends longer than legs

The Ugly

This Closet Hanger Thing

The Ugly

Not even identifiable; just more inconvenient to hang things; makes ugly sound when sliding hangers

GBUX 11

Thursday October 12, 2017

GBUX 11

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Caroline Stewart

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

By going to the 3 different restaurants over time

Caroline Stewart

Where did you come up with them?

Moe's

Why did you come up with them?

Because I think Moe's is is a great restaurant and the 2 restaurants that are similar to it aren't as good.

What did you come up with?

The Good

Moe's

The Good

-Convenient location near Squires lot

-Welcoming

-intuitive location to order

-aesthetically pleasing with the colors and lighting

-efficient drink machine

-More food for the money

-QUESO (that’s actually good)

-unlimited chips

The Bad

Chipotle

The Bad

-parking lot in front always full

-standing in line when it’s wrapped around the restaurant, people can look in at you.

-long line – takes too much time to order

-tin cover over burrito bowl doesn’t let you see the food

-not as much variety as Moe’s

-no free chips

-Queso tastes bad

The Ugly

Qdoba

The Ugly

-Food is ok; parking isn’t the issue; meal plan makes price not bad

-line is usually ridiculously long

-Understaffed – inefficient since they can’t open both lines

-To-go quesadillas have onions/peppers – difficult for picky eaters

Yibing Zhang

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

By recalling the things I experienced and the things I used at home or at school

Yibing Zhang

Where did you come up with them?

At my apartment/at school

Why did you come up with them?

Because these are the things I use or I see evey day

What did you come up with?

The Good

Floor Lamp

The Good

It's very easy to use. You can bend it to the certain angle you want. Either focused light or spreadout light.

The Bad

VT Parking LED Indicator

The Bad

It never exactly tells you if there is a parking space available. Sometimes even if it says, for example, level 3 is open, indeed, it's full. You cannot trust it!

The Ugly

Shower Door

The Ugly

This door can never be closed completely!

Jon Snyder

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

By thinking about the different software that I use regularly

Jon Snyder

Where did you come up with them?

My apartment/On campus

Why did you come up with them?

I interact with these programs often

What did you come up with?

The Good

Robinhood

The Good

Easy to use and understand

Removes complxity from stock trading

Visually appealing

The Bad

AMI BarLink

The Bad

Layout of music isn't intuitive

Doesn't let you see the queue

Payment screen feels insecure

The Ugly

Texmaker

The Ugly

Colors are boring and no option to change

Options everywhere

Katherine

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with my design examples by thinking about the various kinds of headphones I own and use

Katherine

Where did you come up with them?

I came up with my ideas in my apartment

Why did you come up with them?

I came up with them because I use headphones everyday.

What did you come up with?

The Good

Samsung Active Headphones

The Good

  • thicker cord ensures doesn't tangle as much
  • good sound quality
  • mic/volume control on cord making it more useful

The Bad

Panasonic

The Bad

  • bad sound quality
  • not asethetically pleasing to look at
  • no volume control on headphones
  • cord tangles easily

The Ugly

Sony MDR-NC8 Headphones

The Ugly

  • Not asthetically appealing
  • good sound quality
  • fold up/compact
  • mulitple ways to wear heaphones

Sophia Scheikl

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Throughout the semester I've been paying more attention to the objects I'm using specifically focusing on issues that I have with them.

Sophia Scheikl

Where did you come up with them?

I came up with these ideas mostly around my house since that's where I typically use these objects.

Why did you come up with them?

Thinking about my user experience with products I use every day helps me to better understand why UX is so improtant.

What did you come up with?

The Good

Wave

The Good

The Wave notebook allows users to quickly and easily scan their work in the notebook and send it to a Google Drive foler or e-mail. The simplistic design and easy to read instructions lend to an extremely low learning curve. Being able to erase the entire notebook at once makes the ease of use very high.

The Bad

Salt Shaker

The Bad

This salt shaker's different settings are very clear andthus it has a low learning curve; however, on the closed setting salt will still come out so the functionality is low.

The Ugly

Party Light Speaker

The Ugly

This speaker is a disaster to use right from the beginning. The on switch is located in the back of the speaker; however, there's another switch on the front that says on/off which controls the lights that confuses users and brings up the learning curve. The horrible sound quality along with bluetooth pairing never working shows the poor functionality.

GBUX 12

Thursday October 19, 2017

GBUX 12

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Ian Imperial

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Whenever course request comes around, I like to see what I might be getting myself into as far as professors/grades.

Ian Imperial

Where did you come up with them?

Via the internet while sitting at a booth with a nice window view in NCB

Why did you come up with them?

To see what to expect for the courses I will be taking next semester

What did you come up with?

The Good

anaanu.com

The Good

Good learnability, robust and feedback on errors, good memorability due to its simplicity, good understandability (graphs), aesthetically appealing, consistent between searches,

The Bad

Grade Distribution

The Bad

Understandability okay, learnability bad, robustness bad, visibility - bad attractiveness - very bad

The Ugly

Koofers.com

The Ugly

The green isn't the most appealing & what is with all the white space? The clip-art pictures are bleh. However, the learnability, understanability, operability and consistency is good!

Nick Eda

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Looking at different software and webservices online that I help determine the best courses for next semester

Nick Eda

Where did you come up with them?

In the CS lounge (re: dungeon) / online

Why did you come up with them?

Preparing for Course Request

What did you come up with?

The Good

PScheduler.com

The Good

High visibility, very simple, clear feedback, consistency between schedules, high learnability, visually appealing,

high satisfaction

The Bad

Pathways Planner

The Bad

While it does have good consistency, feedback, and natural mappings, it has poor visibility, constraints, and simplicity.

It's hidden in hokie spa (which is bad in its own right), and is too hard to use for the benefit it provides.

The Ugly

Timetable

The Ugly

Poor simplicity, visibility, constraints, and learnability. It does have high flexibility, however. It's also ugly.

Ethan Vu

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I've been thinking about baseball a lot, especially after the Nationals got screwed

Ethan Vu

Where did you come up with them?

I came up with them while going for a late night run after the Nationals got screwed out of the NLCS.

Why did you come up with them?

I like talking about baseball.

What did you come up with?

The Good

This design of the San Diego Padres' uniforms

The Good

The color scheme is aesthetically pleasing. It feels fresh and memorable, while also feeling traditional and "baseball-y" (simple).

The Bad

O.co Coliseum

The Bad

Mount Davis is aesthetically replusive and it blocks out the nice hill scenery that used to be visible before the Raiders moved in.

The Ugly

Jack Corbett Hollywood Bases

The Ugly

Poor flexibility. The base is so hard that some players tear their finger ligaments when sliding head first. However, it is very simple to remove and use.

Eric Weiler

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I'm big into cars and always follow automotive news.

Eric Weiler

Where did you come up with them?

At home.

Why did you come up with them?

To highlight to consumers what to look for and what to avoid.

What did you come up with?

The Good

Audi Temperature Control Dials (A5)

The Good

- Simple

- Aesthetically Pleasing

- Intuitive

- Space efficient

The Bad

Lexus Touch Pad (RC)

The Bad

Interesting concept, bad in practice.

Frustrating to use with Android Auto/Apple Car Play.

The Ugly

Honda Volume Slider (Civic)

The Ugly

UX Disaster:

- No fine control, like a knob

- No feedback, like a knob

- Swiping is much harder than spinning, especially while driving

- Multiple swipes to quickly quiet the cabin

- Honda is reintroducing the knob in 2018

GBUX 13

Tuesday October 31, 2017

GBUX 13

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Hayden

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Evaluating my experience with different technologies/everyday items

Hayden

Where did you come up with them?

In my home or in my day-to-day use of technology

Why did you come up with them?

The assignment got me thinking about my experiences with technology or anything in general, which led to me evaluating most everything I see.

What did you come up with?

The Good

iOS 11 Screenshot

The Good

Highly satisfying, eliminates a stockpile of screenshots from piling up in your photos. Very efficient use of time to share, overall excellent functionality

The Bad

My House's Lightswitches

The Bad

Highly prone to errors, functions opposite to how any normal lightswitch should, and very poor natural mapping overall

The Ugly

Audible Audiobooks

The Ugly

Simplistic design, easy to use, functions correctly. But it's as if they didn't even try for attractiveness.

Alex

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Looking around my room, I found things I use often that either had a great design or one I believed needed to improve

Alex

Where did you come up with them?

Sitting in my room

Why did you come up with them?

I either really enjoyed using the item, or it was one that caused me a lot of frustration

What did you come up with?

The Good

Amazon Tap

The Good

Very easy to learn, uses standard conversation language, also doubles as portable bluetooth speaker, functionality is always expanding

The Bad

Volkswagen Keys

The Bad

Decent feedback, ugly design (can't see in the dark), flimsy key flip out, expensive to replace

The Ugly

Apple Mouse

The Ugly

Inconsistent design (some newer models have right click), very short cord, awful scroll wheel, and doesn't fit hand

Doug

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I walked around my kitchen and looked for things that I liked and disliked

Doug

Where did you come up with them?

In my kitchen

Why did you come up with them?

The kitchen seems like a place where you can find a lot of examples of good and bad design

What did you come up with?

The Good

Meat Chopper

The Good

Works well for intended purpose.

Good learnability and usablility.

A nice little spot for your thumb.

The Bad

Keurig Mini

The Bad

Easy to use, good feedback.

Not enough clearance for most cups.

Non-environmentally friendly.

The Ugly

K-cup Holder

The Ugly

Sliding tray is not easy to use.

Back row of cups is hard to access.

Bad affordances.

Mark

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

From personal use and by keeping an eye out for interesting looking objects across Blacksburg.

Mark

Where did you come up with them?

In my apartment, walking around Blacksburg.

Why did you come up with them?

To emphasize the role of good UX design in daily life objects

What did you come up with?

The Good

Timex Alarm Clock

Dual alarm buttons

The Good

Bright LED display

Simple Interface. Intuitive design.

Functional.

The Bad

These stairs

The Bad

Steps are too narrow. Accident-prone.

The Ugly

Water faucet outside McBryde

Why are you here??

The Ugly

Poor aesthetics. Functional (sometimes).

The Spooky

Ghostly Car Accessory

The Spooky

Excellent design. Much scary.

Lucas

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Over the past several months, I took note of things that were great or awful design

Lucas

Where did you come up with them?

All around Blacksburg

Why did you come up with them?

If I had to wonder why someone decided to make it that way or why everything else wasn't designed so well, it made a good candidate.

What did you come up with?

The Good

Evernote App

The Good

Very intuitive and learnable. Robust features presented attractively.

The Bad

Cookout Door

The Bad

Not easily understandable, error prevention only after you've already made a mistake

The Ugly

The Treehouse

The Ugly

Least attractive room possible. No room for activities.

GBUX 14

Thursday November 02, 2017

GBUX 14

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Andrew

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

All these ideas are things that I see daily in my room and use frequently.

Andrew

Where did you come up with them?

These are all items I use generally from my desk or see from my desk chair.

Why did you come up with them?

I found that these items why they serve their purpose some are better than others.

What did you come up with?

The Good

The Switch

The Good

Feels good in the hands, looks good and is easy to understand and use.

The Bad

Dumb Doors

The Bad

You cannot open the other without the other being closed. Also the A/C creates a draft which if I leave my main door open it slightly closes and this happens.

The Ugly

This thing.

The Ugly

Looks bad, feels cheap, takes up the whole outlet, and is overly big and I hit it all the time.

Annie

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

One of my majors is math, so I've collected quite a few calculators along the way.

Annie

Where did you come up with them?

I came up with these examples working on math homework at my desk.

Why did you come up with them?

I once had to use a calculator I wasn't used to on a major test, and I didn't feel confident in my answers.

What did you come up with?

The Good

TI-83 Plus

The Good

Great learnability and feedback, highly flexible, some complex functions not easily accessible, but color coding provides nice functional affordance

The Bad

Casio fx-260Solar

The Bad

Horrible learnability, no off button, only works in strong lighting so sometimes completely useless

The Ugly

Sharp Elsi Mate

The Ugly

Low aesthetic appeal especially color scheme, buttons feel like they don't press, no error reduction

Anne

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I currently brought a waist pouch aka "fanny pack".

Anne

Where did you come up with them?

Some of these examples I found online and one I have and use.

Why did you come up with them?

Since fanny packs are such fashion statement, I think it is a good idea to talk about different fanny pack design.

What did you come up with?

The Good

Tula Athletica Stretch Waist Pouch

The Good

Flexible in use. Very useful for running because it's very lightweight and not bulky. Pouch is made of a stretchy mesh material allowing the user to carry more things.

The Bad

Multi-pocket Leather Fanny Pack

The Bad

Very bulky. There is a lot of pockets to carry things, but not practical for running/excerise. Made of durable leather material, but doesn't look desirable.

Bonus Bad

Bonus Bad

The Ugly

The Belly Fanny Pack

The Ugly

Not very aesthetically appealing. More of a funny, novelty item than for practical use.

Hector

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about things that I use frequently which could fit the given criteria.

Hector

Where did you come up with them?

I use these things in my apartment often, some more than others.

Why did you come up with them?

These items easily fit into the three categories.

What did you come up with?

The Good

Google Chromecast (2nd Generation)

The Good

Useful in the sense of turning a TV into a smart TV. Also it's very easy to use since it is dependent on companion phone/tablet devices.

Aesthtically pleasing and the cord is magnetic for attaching it below.

The Bad

Denon HT Receiver Remote

The Bad

Poorly designed remote with two sides for split functions.

It is not easy to use since the underside buttons need to be pressed hard and in doing so you press the front side buttons with your gripping fingers.

The Ugly

External Hard Drive

The Ugly

Enclosure requires two USB ports for it to funciton correctly. For a laptop this requires two ports to be right next to each other.

Aesthetically unappealing to have a long extension cord.

Sar

GBUX of Course Websites

How did you come up with them?

By paying attention to principles of UX and Design as I go through my everyday life as a student.

Sar

Where did you come up with them?

Through my coursework, I am directed to a lot of different websites to organize my coursework.

Why did you come up with them?

Course Websites are mandatory, unavoidable aspects of the educational experience that are often overlooked.

What did you come up with?

The Good

CS 3214 Systems Website

The Good

Extremely good learnability and usability, with a simple layout and no unneeded information.

The Bad

CS 2104 Website

The Bad

Aside from its appearance, nested tab structure makes navigation slow and difficult.

The Ugly

New Canvas

The Ugly

Cranberry color scheme is not remotely close to Chicago Maroon, and is not dark enough on some screens.

GBUX 15

Tuesday November 07, 2017

GBUX 15

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Neha Kapur

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

From personal experience and talking about different internet browsers with friends

Neha Kapur

Where did you come up with them?

I came up with them at my apartment while I working on my laptop.

Why did you come up with them?

They show how people are most inclined to use items and services that are most efficient, user-friendly, and safe!

What did you come up with?

The Good

Google Chrome

The Good

It's fast and supports all different platforms. Aesthetically pleasing, user-friendly, and accessible (can be synced on multiple devices).

The Bad

Microsoft Edge

The Bad

Nothing works on Edge - not compatible with prezi (can't edit) or team google sites; only works on Windows 10 so not accessible or user-friendly

The Ugly

Internet Explorer

The Ugly

Aesthetically unappealing; not useful (lags and crashes); unefficient (very slow); not safe because not being patched

Rick Lee

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Walked around my apartment and work to look for the good, the bad, and the ugly

Rick Lee

Where did you come up with them?

At my apartment and at work

Why did you come up with them?

I spend my most of days in those two places that I can find something that I like and dislike easily from those places

What did you come up with?

The Good

Rice Cooker

The Good

Very easy to cook rice by clicking one button. Cooks rice very well, keeps rice warm for long period of time.

The Bad

Walkie Talkie

The Bad

So many channels, hard to control volume, use of range is limited, no Battery Sign

The Ugly

Employee cafeteria

The Ugly

There are only limited space for employees. However, there are more employees than chairs in cafeteria.

Teresa Paul

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

As I went about my days I looked at everyday things and their designs

Teresa Paul

Where did you come up with them?

I came up with most of them from my apartment and from campus building

Why did you come up with them?

these particular designs stood out to me in their category

What did you come up with?

The Good

Dryer

The Good

This dryer is easy to use and the light inside helps prevent missing small clothes inside

The Bad

Couch

The Bad

The back cushions of the couch moves around causing it to be uncomfortable and doesn't fully serve its functionality

The Ugly

Side door at GLC

The Ugly

This is a door to pull open but it is small and counter-intuitive and hard to understand

Ryan Frodge

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about my personal experiences and what stood out as good, bad or ugly.

Ryan Frodge

Where did you come up with them?

At my townhouse while working.

Why did you come up with them?

They were the examples I thought of that stood out most to me.

What did you come up with?

The Good

Canvas

The Good

Extremely useful, easy to learn and easy to use, design is concise and efficient

The Bad

Dryer

The Bad

Extremely inefficient, takes at least two 60 minute cycles and you have to mess with the knobs to start it

The Ugly

Coffee Maker

The Ugly

Can't handle anywhere near capacity, top and pot don't fit snugly and coffee often drips below pot

Sushma Mandava

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

[Driving around in my car and noticing things I liked or disliked.

Sushma Mandava

Where did you come up with them?

[My car - 2017 Civic Sedan EX ]

Why did you come up with them?

[I got a brand new car and I noticed things I liked or disliked in the car versus other cars that I have driven.]

What did you come up with?

The Good

Car Keys

The Good

Keyless Entry. Allows for me to cool/warm my car up before I get in.

The Bad

[Blind Spot Cameras/Rear View Camera]

The Bad

Useful, never have to check blind spots. However, completely useless in the rain.

The Ugly

[Lack of Rear Window Wiper]

The Ugly

Does not have a rear view window wiper which makes it difficult to see in the rain and I have to wait for it to defrost in the mornings.

GBUX 16

Thursday November 9, 2017

GBUX 16

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Louis Vergundia

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I want to focus on things I interact with the most.

Louis Vergundia

Where did you come up with them?

My computer desk

Why did you come up with them?

I have very strong opinions on things I put my fingers on

What did you come up with?

The Good

Mechanical Switches

The Good

Has good feedback with switches' actuation points and good learnability

The Bad

iPhone's 3D touch

The Bad

Very useful but has hidden affordance and does not have consistent performance

The Ugly

Membrane Keyboard

The Ugly

Mostly built with cheap materials, no actuation point, and has bad feedback

Colin Ortlip

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Looked at things I use often enough to justify writing about.

Colin Ortlip

Where did you come up with them?

Picked things from my weekly routine that I wanted to share.

Why did you come up with them?

Because I am very passionate about my good and not as passionate about my bad.

What did you come up with?

The Good

Sip-A-Bowl

The Good

Combines a bowl and a straw. Simple, easy to use, and very consistent in its quality

The Bad

Pringles Can

The Bad

Simple and consistent, but badly designed. The less chips there are, the harder they are to reach.

The Ugly

State Farm Umbrella

The Ugly

Simple to use but poor functionality and consistency. Small, gets stuck often, and handle broke easily.

Logan Carter

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about things I use in my daily life that stand out to me as good, bad, and ugly.

Logan Carter

Where did you come up with them?

Inside my apartment and car.

Why did you come up with them?

Each item is something that I use often and constantly think about.

What did you come up with?

The Good

Car Key

The Good

This key looks good and with the big, flat head it makes turning it in the ignition easy and satisfying.

The Bad

Strut Bar

The Bad

The aftermarket strut bar rubs up against the intercooler and could potentially put a hole in it. Insulation was needed.

The Ugly

DIY Sim Racing Wheel

The Ugly

It is just a pile of wood with a bondoed piece of plastic hose clamped to a potentiometer with ugly wires everwhere

Dylan Harrison

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about video games I have played and the quality of their user interface designs.

Dylan Harrison

Where did you come up with them?

At my computer

Why did you come up with them?

User interface design is a very important part of video games that players typically only notice when it is poorly implemented.

What did you come up with?

The Good

Dead Space

The Good

Holographic projections and suit integration remove screen clutter and improve immersion.

The Bad

Fallout

The Bad

The Pip-Boy design uses screen space very inefficiently. Most menus are cluttered and difficult to navigate quickly.

The Ugly

Overwatch (Player icon page)

The Ugly

No way to sort icons, so it is difficult to find the one you want. Screen is an ugly conglomeration of random colors.

Student

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

[describe]

Student

Where did you come up with them?

[describe]

Why did you come up with them?

[describe]

What did you come up with?

The Good

[Design title]

The Good

[Descritpion of design - use UX language]

The Bad

[Design title]

The Bad

[Descritpion of design - use UX language]

The Ugly

[Design title]

The Ugly

[Descritpion of design - use UX language]

GBUX 17

Tuesday November 14, 2017

GBUX 17

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Jordan Persson

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Looked at the things I interact with at work.

Jordan Persson

Where did you come up with them?

At the work office and on the internet

Why did you come up with them?

These are things that I have had to use frequently so I have enjoyed their feature and hated their flaws.

What did you come up with?

The Good

Wix

The Good

Good learnability

Easy to navigate

Offers features for advanced users

The Bad

TV Remote

The Bad

Functions of some buttons unclear

Remote small and easy to lose

Lack of advanced features

The Ugly

Unity

The Ugly

Features are hard to find

The UI is unattractive

Issues in creating new scripts

Shivani

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

While riding the bus I noticed the design of its architecture

Shivani

Where did you come up with them?

On my bus rides to and from campus

Why did you come up with them?

As someone who doesn't have a car, riding the bus is a common form of transportation for me

What did you come up with?

The Good

Blacksburg Transit -Articulated Bus

The Good

-Efficency

-desirability

-Positive feedback

-usefulness

The Bad

Grab Handle

The Bad

-Main functionality not meet

-Low ease of use

-Material of handle cannot support body weight when bus is moving

The Ugly

Front bus seats

The Ugly

-No accessibility

-Low efficiency

-Low aesthetics

-Low consistency

Vedant

I observed everyday things around me and thought about how can I make them better

How did you come up with them?

I just observed things around me and evaluated the pros and cons

Vedant

Where did you come up with them?

My apartment, at work, going to class

Why did you come up with them?

Some of the items had low learning curve while other were not visually pleasing

What did you come up with?

The Good

car + wall socket charger

The Good

Extremely useful, robust, easy to use

The Bad

Air Freshner

The Bad

Low usability, durable, nice aesthetics

The Ugly

Printer

The Ugly

Robust, visually displeasing, satisfactory result

Anvitha

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I was drawing and realized the quality differences between my sketchbooks.

Anvitha

Where did you come up with them?

In my dorm whilst rummaging

Why did you come up with them?

These are all things I enjoy using on a day to day basis, so the pros and cons are pretty apparent to me.

What did you come up with?

The Good

Toned Tan

The Good

Easy to use & oil based

High aesthetics, Blending made easy

Offers more benefits for advanced users

The Bad

Canson mixed media paper

The Bad

Great to take on the go but more than one type of material will cause it to bleed through (oka- efficienty ; low workability)

The Ugly

Strathmore Sketch

The Ugly

The more you erase the more the paper rips Low affordance for workability

really thin and flimsy

decent for graphite though (low functionality)

Kyle Thompson

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I was thinking about the banking and financial management apps I've encountered

Kyle Thompson

Where did you come up with them?

At Benny's when I realized how nice it is to venmo someone $5

Why did you come up with them?

I noticed a major difference in quality of the apps

What did you come up with?

The Good

VENMO

The Good

Simple and attractive UI

Inuitive - good learnability

Instanly see transactions-

good efficiency and functionality

The Bad

Vestly

The Bad

Poor feedback, poor learnability, poor visibility, low functionality,

not very attractive

The Ugly

NWFCU app

The Ugly

Okay functionality, but low efficiency, learnability, satisfaction, and attractiveness

GBUX 18

Thursday November 16, 2017

GBUX 18

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, etc.

Steven McKim

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Looking at all of the different ways that coffee is made at my apartment

Steven McKim

Where did you come up with them?

At my apartment, specifically in my kitchen where all of the coffe making is done

Why did you come up with them?

I drink a lot of coffee and used to be a barista for 5 years

What did you come up with?

The Good

Kuerig

The Good

Good durable design (have had for 5 years), good feedback (more water, ready to brew, etc.), good mapping (cup goes on tray, brew sizes have different sized cups as pictures) and easy to use.

The Bad

Mr. Coffee Espresso Machine

The Bad

Easy to use for people who know how to make espresso (only two options on knob), good mapping, but hard to clean and steam wand is rendered useless by the way that it is facing

The Ugly

My Roommate Inventing the Future

The Ugly

Not entirely sure if safe, no mapping, no instructions, not sure how well it works, and you can't invent the future anymore

Kevin Johnson

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about tools I use frequently and how I felt when using them.

Kevin Johnson

Where did you come up with them?

I looked around my apartment and on my computer for tools I have used frequently this semester.

Why did you come up with them?

I use these tools to solve problems, so it is important that they be easy and enjoyable to use.

What did you come up with?

The Good

Adjustable Magnetic Screwdriver

The Good

Swapping bits is very simple and intuitive, keeps me from dropping screws, and has a flexible addon for hard to reach screws.

The Bad

Lucidchart

The Bad

Simple to use and easy to understand, but the line drawing system is clunky.

The Ugly

My Washing Machine

The Ugly

Ugly white and grey color scheme, the words on the buttons rub off easily, and the detergent tray always fills with water after a load.

Daniel Bitters

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I kept track of things I used daily and made a note if there was something good or bad about them

Daniel Bitters

Where did you come up with them?

I found them around my apartment/room

Why did you come up with them?

I use them daily so I thought it would be interesting to analyze whether they are good or bad

What did you come up with?

The Good

Iphone Charger Cable (on the left)

The Good

-Very durable design

-Can use Iphone while plugged in without worrying about bending/damaging cable

The Bad

Dell Inspiron Power Button

The Bad

-Power button is very close to volume buttons

-Easy to make error of pressing power button while picking laptop up

or using volume buttons

The Ugly

Desk Lamp

The Ugly

-Useful outlet feature, but poor aesthetics

-Bulky storage features

-Takes up too much space on desk

Shuqi Zhao

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I sit almost 8 hours a day, sometimes bad chairs give me backache. So i want to do my GBUX on chairs.

Shuqi Zhao

Where did you come up with them?

VT campus (classroom)

Why did you come up with them?

There are different kinds of chairs on campus, and I use them everyday.

What did you come up with?

The Good

[Design title]

The Good

Comfortable, easy to use

The Bad

[Design title]

The Bad

Hrad to use, too close to each other

The Ugly

[Design title]

The Ugly

Cumbersome, no functionality

Ryan Freeburger

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Making a joke a how one would really fit my GBUx

Ryan Freeburger

Where did you come up with them?

In my design lab where the doors were

Why did you come up with them?

Because of how frustrating they were to use

What did you come up with?

The Good

The Closet

The Good

Door works without extra steps

Good usability

Intuitive Design

The Bad

The loading bay

The Bad

Unintuitive

Frequent failure to achieve goal

The Ugly

The Lab

The Ugly

EXTREMELY UNITUITIVE

Constant failure to achieve success

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