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Transcript
Six Sigma
Operation management
When everything is a priority, nothing is a priority.
Fathers of six sigma
History
Motorola
Six Sigma at Motorola
Saved $17 billion from 1988 to 2004
- Sales and marketing
- Manufacturing
- Product design
- Customer service
- Transactional processes
- Supply chain management
General Electric
5 benefits of six sigma
GE saved $12 Billions in first 5 years.
- Increase productivity
- Improve quality
- Reduces operation costs
- Higher customer satisfaction
- Improve communication among team members
Six sigma has been proven by many big players in S&P 500 helping to save billions of dollars.
Other big players
DMAIC
Ferrari
Ferrari Case
PSG Industrial Institute
- India base Co.
- Manufacture industrial pumps
PSG
Implementation
Implementation of DMAIC
Define
Define Phase
Stage casing
Measure
Measure
- bore dial indicator
- Six sigma = 3.90
Analyze
Analysis
• tool wear
• chuck holding pressure
• high depth of cut.
Improve
Improve
Control
Control
- Implementing & Sustaining Suggestions
- Instructing supervisors
- Creating separate inspection room
- Continuous NDT inspection
Conclusions
- Middle part of 20th century
- Economical Vision
- Increasing results, only using DMAIC