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Onboarding 2019
33
WELCOME
ONBOARD!
THANK YOU!
YOUR JOURNEY STARTS HERE!
Celcom Overview,
Com & Ben, CSRC,
Health & Safety,
Contact Centre,
Ethics, Culture,
Performance Mgmt,
Sapphire
First Day
INTRO
Network Visit
Second Day
OUR CORE VALUES
CULTURE
HISTORY
- 4G LTE population coverage : 93%
- 4G LTE coverage : 89%
Launched 2G GPRS services
NOW
1988
2005
2013
2000
TIMELINE
First mobile operator in Malaysia
4G LTE deployed nationwide
(11,000 LTE sites!)
First 3G Provider
HOW ARE WE DOING?
FINANCIAL
SUBSCRIBERS
ARPU & Revenues
POSTPAID
NET PROMOTER SCORE
NPS
THE PEOPLE
Total Staff Strength
(as of Feb 2020)
2656
PEOPLE
GROUPS
ROY ONG
PRODUCT & INNOVATION
JENNIFER WONG
FINANCE
AZMI UJANG
HUMAN CAPITAL
MUNIFF KAMARUDDIN
STRATEGY & TRANSFORMATION
ALEXANDROS PATERAKIS
INFORMATION TECHNOLOGY
DAVID MORROW
DIGITAL
Idham Nawawi
Chief Executive Officer
YAP CHEE SUN
NETWORK
AZLAN ZAINAL ABIDIN
ENTERPRISE BUSINESS
DANNY CHEW KAR WAI
CONSUMER &
HOME BUSINESS
SHANTI JUSNITA
CUSTOMER SERVICE & EXPERIENCE
CELCOM Senior Leaders
OUR HOME
@CELCOM
GUIDELINES
GETTING AROUND
SAPPHIRE
https://performancemanager10.successfactors.com
SAPPHIRE
- HC Policies
- e-Learning (Lynda)
- Org. Structure
- IJO
- Blue Chip
- FlexC
- Claims
Your Profile:
Personal Details, Leave,
Performance Management,
Development Plan