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Presentation HS Strengthening
7
Health Systems Response
STORYTELLING
WHY
Why?
To document public opinion towards the response taken by Malaysia in managing COVID-19 and identifying areas to strengthen the health system.
1
COVID-19 or any outbreak put strains on the healthcare system
2
2
To identify the health system's gaps and areas for improvements in facing an outbreak
3
3
Document lessons learned to strengthen the health system for future crisis
How?
"I was this now I am that”
”I see myself in you.”
”I can do this.”
”A day in the life
of a product.”
”Customer interview.”
HOW
do you capture customer stories
on a consistent basis?
What?
Record live
events
Audio snippets
in meetings
Photos with
captions
Customer
debrief
Friendly
phone calls
Automatic email
follow up
Share tweets
Search social
Feature
client stories
Product podcast