5
At the Airport
Useful Words
vocabulary
1. ticket
2. passport
3. aisle
4. security officer
5. destination
6. upgrade
7. business
8. baggage
9. first class
10. gate
11. passenger service
agent
12. scanner
13. boarding pass
14. belt
15. electric devices
ticket
TIMELINE
-a small piece of paper or card given to someone, usually to show that they have paid for an event, journey, or activity
ticket
Can I have your ticket, please?
passport
- is an official document containing your name, photograph, and personal details, which you need to show when you enter or leave a country
passport
This is __________________________.
PICTURES
Photo 2
Photo 1
Photo 3
Click to edit text
TITLE
aisle
- a long, narrow space between rows of seats in an aircraft, cinema, or church
aisle
I'd like an ________________ seat, please.
window or aisle seat
security officer
- civilian, police officer or soldier who is responsible for security in a place like airport, town, etc.
security officer
She works as a security officer at an airport.
destination
- the place where someone is going or where something is being sent or taken
destination
What is your final destination?
Well, in Paris.
destination
If you upgrade or are upgraded, you change something such as your air ticket or your hotel room to one that is more expensive
upgrade
I want to upgrade my ticket to _________________.
economy class
- (using) the cheapest and least comfortable
type of seats on an aircraft
business class
- a class of air travel which is less luxurious than first class but superior to economy class, intended for business passengers
differences
first class
- relating to the most expensive and highest quality service on a plane or train, or in a hotel
baggage
- bags, cases, etc. that you take with you when you travel
baggage
Please __________ your _______________.
gate
- a part of an airport where travellers are allowed to get on or off a particular aircraft:
gate
Please proceed to gate G12.
passenger service agent
- a person who checks in passengers, handling baggage handling, making announcements, and assisting with boarding and security.
passenger service agent
scanner
- a machine that reads information and puts it into a computer system
scanner
Please step through the scanner.
boarding
pass
- a card that a passenger must have in order to be allowed to get on an aircraft or a ship
boarding pass
Here's your boarding pass.
belt
- a strip of leather or material worn around the waist to support clothes or for decoration
belt
Please take off your shoes and belt.
electronic
devices
- devices that have transistors or silicon chips which control and change the electric current passing through the device
electronic devices
Please take any electronic devices out of your bag
Important Questions
at Check-in
Check in
1. Can I have your ticket, please?
2. May I see your passport, please?
3. Would you like a window or an aisle seat?
4. Do you have any baggage?
5. What is your final destination?
6. Would you like to upgrade to business or first class?
7. Do you need any help getting to the gate?
Check-in Dialogue
Passenger service agent: Good morning. Can I have your ticket, please?
Passenger: Here you are.
Passenger service agent: Would you like a window or an aisle seat?
Passenger: An aisle seat, please.
Passenger service agent: Do you have any baggage?
Passenger: Yes, this suitcase and this carry-on bag.
Passenger service agent: Here's your boarding pass. Have a nice flight.
Passenger: Thank you.
Part 1 Dialogue
Security Practice Dialogue
Security officer: Next!
Passenger: Here's my ticket.
Security officer: Please step through the scanner.
Passenger: (beep, beep, beep) What's wrong?
Security officer: Please step to the side.
Passenger: Certainly.
Security officer: Do you have any coins in your pocket?
Passenger: No, but I have some keys.
Security officer: Ah, that's the problem. Put your keys in this bin and walk through the
scanner again.
Passenger: OK.
Security officer: Excellent. No problem. Remember to unload your pockets before you go through security next time.
Passenger: I'll do that. Thank you.
Security officer: Have a nice day.
Part 2 Dialogue
Security Practice Dialogue
Passport official: Good morning. Can I see your passport?
Passenger: Here you are.
Passport official: Thank you very much. Are you a tourist or here on business?
Passenger: I'm a tourist.
Passport official: That's fine. Have a pleasant stay.
Passenger: Thank you.
Customs official: Good morning. Do you have anything to declare?
Passenger: I'm not sure. I have two bottles of whiskey. Do I need to declare that?
Customs official: No, you can have up to 2 quarts.
Passenger: Great.
Customs official: Have you brought any food into the country?
Passenger: Just some cheese I bought in France.
Customs official: I'm afraid I'll have to take that.
Passenger: Why? It's just some cheese.
Customs official: Unfortunately, you are not allowed to bring cheese into the country. I'm sorry.
Passenger: OK. Here you are.
Customs official: Thank you. Anything else?
Passenger: I bought a T-shirt for my daughter.
Customs official: That's fine. Have a nice day.
Passenger: You, too.
Part 3 Dialogue
Important Instructions: Going through security
Go through security
Please step through the scanner.
Please step to the side.
Please raise your arms to the side.
Empty your pockets, please.
Please take off your shoes and belt.
Please take any electronic devices out of your bag.
Important Questions: Passport Control and Customs
Passport Control and Customs
Can I see your passport?
Are you a tourist or here on business?
Do you have anything to declare?
Have you brought any food into the country?