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21st MCM - December 2019
5
December 2019
Monthly Company Meeting
CEO's message
Welcome!
And welcome Poolers!
CEO's message
Company Status update
Company Status update – December 2019
MOTORK
- Back on the Roller Coaster
- Every scaling was a bonus in Nov / Dec
- New Projects and more stable operation is expected
- Big thank you guys!! MK will be back soon!
CBC Health USA
- New Clients are confirmed
- The project is now profitable for the client
- Plan achieved!
Scori-Cow
- Breaking records 179 leads / day
- 3,7 leads / hour
- Growing team
- Still need to push for quota
1975
FITCH 2019
- 2019 is finished!
- Client is pleased and planning longer term cooperation
- CQF INSTITUTE to come in Jan / Feb 2020
SPLICE-BERG
- True SPLICE – BERG!
- Amazing delivery, Project 4 is coming!
- 2020 will be great!
MEERO-CLE
- A-M-A-Z-I-N-G!
GORE
- Finally launched!
- 10 more languages to come if so.
- Not easy.
2019 in Glance
2019 in Glance, key milestones and strategy behind
1. MotorK Contract Secured – "gained time" for market entry
2. Secured NextGen prior to going live
3. Launched website and Social Media with delay – gone fully commercial
4. Sudden MotorK scale down from April – too early + summer
5. Launched all MVPs (EcoSystem, Gamification, Academy, Dash, Zone)
6. TWG Connect - Interconnected everyone
7. Secured first cold client – CBC Health
8. Sales was on fire – 8 new accounts in 3 months (1,5M pipeline / 90 days)
9. Moved to the safe "multiple projects portfolio" - Transformation
10. We are 150! (178 since)
11. Started VC Round Preparation
What’s cooking in 2020?
Amazing year is ahead! What’s cooking in 2020?
- Launching “Program 300” 2020-2024
- Boosting and developing HR, SD, BS, IT, AM teams
(scaling and delegating)
- Internal and External development
- Growing portfolio, reaching 400 Active Talents!
- Starting full Automation
- Closing Series “A” Round
TWG 2025!
TWG 2025! What’s ahead and WIIFM?
- Global Game Changer – The largest Cloud CC in the World
- Series A (2020) / Series B (2021) / Series C (2022) / IPO (2024)
- Program300:
- 2020: 400AA / 500AP
- 2021: 1,200AA / 1,500AP
- 2022: 3,600AA / 5,000AP
- 2023: 13,300AA / 16,000AP
- 2024: IPO
- Imagine the Operations behind it worldwide!
2019 in glance from SD perspective
VP SD's message
GROWTH
Growth and laying strong foundations
2019
What was great in 2019?
- Ecosystem development
- New projects and existing projects scale-up
- More and more talents on board
- Foundation getting stronger
- Out on the market
IMPROVING
What is it that we can improve moving forward?
ADAPTING
Why do we need to adapt?
2020
2020 will be a memorable year!
- Focus on enhancing the supervision team to accommodate new projects
- Developing the Regional Management structure
- Open arms to new projects
- Standardise processes to make the operation more efficient.
Exciting 2020 HR Plans
VP HR's message
Restructure
&
Team Growth
Growth
GROWTH
Restructure / Grow Team
AGENT POOLERS
Agent Poolers landing
LANDING/ AGENT POOL MANAGERS
Landing/Agent Pool Managers (APMs)
What will they help you in?
Landing/Agent Pool Managers (APMs)
Find your way easier
Landing/Agent Pool Managers (APMs)
- Getting used to our systems and finding your way on our platforms
- Reaching information easier, coming from one source, your direct contact
HR/General Managers
HR/General Managers
Will be making the final decision
Taking you through the integration process
Making sure all contracts are in place and signed
Sourcing
Sourcing Managers, our Hunters
Place advertisements
Sourcing Managers, our Hunters
Always answering all inquiries
Sourcing Managers, our Hunters
Checking CV-s, making the first filtering
Sourcing Managers, our Hunters
Finding out the facts
Advertising
Managers
Advertising Managers
- Work together with Marketing
- Search new platforms
- Keep in touch with job boards, platforms
- Renews, boost ads
Best practices
Application to Senior roles
Are we going to apply?
Are we going to apply?
- Participate
- Give your ideas
Are we going to apply?
- Make yourself seen
- Make yourself heard
- Add your knowledge
Are we going to apply?
Show us your talent
December
projects
VP RP's message
Community Manager's message
CM's message
Projects
Overview
Winter Holiday Wishes
made into a collage!
- This message board is archived now, as the final collage was already posted.
- Great job everyone and thank you!
made into a collage!
Winter Holiday Wishes
- In case you want to share a Christmas photo, I recommend that you do it on the Message Board called Winter Contest (for a chance to win ;) ).
- SURPRISE: all those photos that did not make it to the Winter Wish Collage are automatically considered for winning our Winter Contest in the category Winter Decoration
Winter Contest
- All is happening on BC3 and everybody can vote at any time before the deadline
- Deadline: Jan 31s 2020
- 4 thumbs up = 4 votes for this photo
Categories
Pets dressed in Christmas costumes
Winter decoration contest
Categories
New Year's Eve funny attire
Ugly winter sweater
1on1 meetings
1on1 meetings still in progress
- 34 of you completed 1on1 with me
- THANK YOU for your honest feedback
- 1 scheduled for January
1on1 meetings still in progress
- We had 2 questions that were responded 100% positively and 2 more that were nearly 100% positive
1on1 meetings still in progress
- Predominantly negative were only 2 answers:
1on1 meetings still in progress
- And we had very mixed answers to the following questions:
Introducing
Fátima
Introducing
Fátima
Our brand new very much needed Community Management Department Member in training
Fátima García Cabezas
TWG Awards
Ceremony!
AWARDS
Strava
Winner
Strava Winner
Clara Mayberry
Most Valuable
Player
Most valuable
player
Francia Grisales
Thank you and get ready!
Thank you for your amazing work!
Fasten your seatbelts, we are lifting off!
Happy Holidays and Have a Superb New Year ahead!
Amazing things are cooking our future is bright!