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The brand is well aware of the communities they serve, which results in its affordable price range and high demand. The connection that Zara has with its customers favors their business.
In recent years, the popularity of online shopping has been going up. Zara is putting effort into offering a seamless online shopping experience. They are working on maintaining a smooth logistic process to add up to customer satisfaction.
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Zara targets the communities and age groups in search of trendy accessories and clothing items. They offer fast fashion clothing in an affordable range, which is attractive to many customers.
Using technology for customer surveillance (tracking data & buying habits)
Innovations -> important for meeting consumer expectations
E-commerce, digital distribution trends impact retail strategies
Technological advancements (AI support for designer), newsletters (new products, discounts)
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