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Wots for Residents
Free mobile app to submit issues via iPhone or Android
Step 1
location
Step 2
issue type
Step 3
details
Doesn't always know issue location
With Wots for Consumer residents tag the exact geo-location of an issue. When Officer Valdez picks up an issue, she knows the precise location and even has easy access to directions,
Receives incomplete, 2nd hand info
With Wots, non-emergency issues come with pictures and an exact description from residents. Officers even can click a button to call the resident for more information (but usually don't need to!)
Deals with negative situations daily
In addition to dealing with negativity as a part of her job, Officer Valdez turns on the news and feels that no one understands what she goes through. She's encouraged when she gets a thank you from a resident using Wots.
She doesn't like talking on phone
Sarah's under 30, she texts. She knows a call will end up as a wrong number or she'll get put on hold. With Wots for Residents Sarah submits an issue with a pic. No need for anything "old fashioned."
Doesn't think police will show up
Sarah called the non-emergency issue before and thinks no one came because no one called her back. Wots closes the feedback loop by sending a notification when officer starts and completes the investigation.
Lives in a digital world
Since they aren't Facebook Friends, Sarah doesn't know her local officers. By interacting digitally with officers she starts to humanize them. Wots even prompts her to say thank you, using a digital world to bridge the gap with the real world
Lots of "police never came" emails
(ok you probably alredy know her)
All politicians know: 90% of calls & emails come from 1% of people. Because Wots sends notifications that close the feedback loop, fewer residents call to get feedback from their elected officials.
Lack of transparency on issues
While stats on crime are readily available, accruate information on quality of life issues is hard to come by. By digitizing the collection of issues, volume, average response and resolution time is clear.
Want better community relations
With intense national media scrutiny on police involved shootings, anger has spilled into local governance. When officers "like" a submission and residents give a thaink you to an officer, the community relationship is humanized.
Must manage community relations
Living in a digital world where anyone can take to twitter, Captain McKinney can no longer rely on traditional methods. Wots gives structured, automated communication - friendly responses.
Looks to optimize performance
It's hard to optimize performance without full information. Captain McKinney can see real time location of on-duty officers, full issue history and district-wide performance of top i.ssues
Wants to find ops breakdowns
Wots aided dispatch ensures even people who call in non-emergency issues get a friendly automatic response. Captain McKinney doesn't worry about a desk officer not calling the resident back.
a politician
Co-creator of Wots, Candice Osborne served as a Jersey City Councilwoman from 2013-2017. Candice’s interest in connecting resident’s with government started before she was councilwoman. In 2012, Candice was recognized at Glamour Magazine’s Women of the Year awards for her work to connect residents with help following Hurricane Sandy.
In 2010, Candice created a campaign software that combined the power of mobile internet and game mechanics to motivate volunteers and provide campaigns with real-time election day data. The app, used by a number of campaigns including that of US Senator Cory Booker, was covered in the Wall Street Journal and earned Candice recognition as a National Rising Star by Campaigns and Elections Magazine.
Candice received her master’s degree from NYU’s Stern School of Business and has spent time creating technology products for start-ups and fortune 500 companies.
an engineer
awaiting resume
and a cop
An advisor to Candice & Vitaliy, James Shea is the Jersey City Public Safety Director, leading Police, Fire and the Office of Emergency Management.
Prior to joining Jersey City, Jim was a Deputy Chief in New York City where he served as the NYPD commanding officer on the Joint Terrorism Task Force. During his tenure at the NYPD Shea served as Commanding Officer in several areas: 47th & 49th Precints, Citywide Robbery Division, Youth and Gang Crime Division and the Police Academy.
Jim, a verteran of the USMC, lives with his wife and their two dogs in Jersey City.
Choose what's best for your department
Pricing based on number of residents, so whether deployed to 1 or 100 officers, you pay the same price
Wots for Law Enforcement Non-Emergency bundle includes: Patrol Officer App, Aided Dispatch & Reporting.
When we update software, you get new features for free. No cost for upgrades as long as you have a liscense
Village & Country
Town
City
Small < 5,000 residents
Large <10,000 residents
Small < 25,000 residents
Large < 50,000 residents
Small < 100,000 residents
Large 100,000+ residents
prices as of 12/1/2017 and are not guaranteed until quote is received
First time buyer:
Special winter promotion - with 3 year renewal:
discounts as of 12/1/2017 and are not guaranteed until quote is received