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Bulan Junita Sari
18
Bulan Junita Sari
Topic
Topic
1. Customer Journey WeWork Sales Process
2. What resources needed to be successful in Sales
Development Role
3. What support do I need from your manager to
successful?
WeWork Customer Journey
WeWork
Lead
1. Marketing team
2. Website: Tour or direct booking
Contact
1. Call
2. Message
3. Email
Discovery
1. Client's Profile:
nature of business, name & position, current office location, size of the company, target market
2. Build rapport
3. Identify client's need:
open work space or office space, number of employee,timeline, challenges, expectation from WeWork
4. Long term plan or goal
5. Budget
Account Executive
1. In person or virtual tour
2. Nurture, develop & close the deal
3. Partner with community team to ensure the sucessfull placement
Resources needed to be successful in Sales Development Role
Resources
CRM, Salesforce, Sales navigator, LinkedIn, Zoom Info
What support do I need from your manager to successful?
Support
1. Clear guidelines
2. Guidence
3. Trust