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6
Operations Management and
Rail Engineering In Malaysia
Student Affairs and Alumni Unit
19 July 2022
Presented by
Ir. Dr. Mohd Firdaus Mohamad Idris, P.Tech, PMP, M.I.E.M
PhD Mechanical Engineering, UiTM
M.Eng Management (Mechanical), UiTM
B.Eng (Electrical), UTM
Project Management Professional, PMI, USA
Corporate Member, The Institution of Engineers, Malaysia (IEM)
Member, Board of Engineers Malaysia (BEM)
Member, Malaysia Board of Technilogy (MBOT)
Intro
"The only thing constant in life is change" Heraclitus
Are you ready?
Bullet Train Thinking
OSAKA to TOKYO
320 Miles (515 KM)
The Japanese government had wanted to develop a fast train to decrease travel times and improve the economy.
They issued a challenge for engineers to achieve 65, then 75 mph, eventually succeeding with the bullet train in 1964 with an average speed of 120 mph (193kmh).
That achievement was critical to
Japanese economic growth well into
the 80s and beyond.
The Philosophy
(D. Bokhari 2019)
https://www.meaningfulhq.com/smarter-faster-better-goals.html
https://www.theguardian.com/lifeandstyle/2016/mar/27/think-big-tasks-ambitions-creativity-smarter-faster-better-charles-duhigg
Opportunity
Rail Transportation System always been a nation back bone that moves the people, economy and the country as one. Railway is about the public and nation.
Rail is vital
for the UK economy.
Not only does it get us from A to B, but it
supports jobs across the country.
(RIA UK, 2019)
Railway Industry Association UK
Malaysia Transport Infrastructure & Facilities
has continued to be developed over the years
From the statistic there has been significant increase in Railway Industry
Malaysia Urban Rail
Length of
Urban
Rail
1995 - None
2016 - 221 KM
Improving Connectivity & to reduce carbon footprint for betterment of the society
NATIONAL TRANSPORT POLICY 2019 - 2030
(MOT, 2019)
Malaysia Railway Project Owner and Cost
What Next
Asset Owners and Train Operating Companies
Asset Owners and TOCs
MIGHT, Malaysian Rail Supporting Industry Roadmap 2030. MALAYSIA: Malaysian Industry-Government Group for High Technology, 2014.
Total Government Investment for Acquisition Cost
Total Government Investment
N. B. M. Khalil. (2017) Techies. TECHIES.
The Structure of Railway Industry in Malaysia
The Structure
of Railway Industry
MIGHT, Malaysian Rail Supporting Industry Roadmap 2030. MALAYSIA: Malaysian Industry-Government Group for High Technology, 2014.
Klang Valley Integrated Rail System
Existing Network
Skeneur. (2021, May 17, 2021). Kuala Lumpur Sentral Station Map. Available: https://www.klsentral.info/kl-sentral-station-map/
Society
"A large group of people who live together in an organized way, making decisions about how to do things and sharing the work that needs to be done."
https://dictionary.cambridge.org/dictionary/english/society
Society
Needs
https://www.nst.com.my/news/2017/03/216733/society-demands-more-our-universities
Industry & Society
What Operations Management is all about?
Operations management is the administration of business practices to create the highest level of efficiency possible within an organization.
(Kenton, 2019)
Goods
or
Services
Output
For railway Players, our service is vital in moving people from one point to another point and for economy growth. Same goes to other industry players,
you are contributing to society in your unique ways.
SUSTAINABLE SOCIETY
Balance on intellectual, technology, society and nature
SUSTAINABLE SOCIETY
For instance, by introducing a new product, is not just about making profit, but it also has to contribute to the betterment of the society and at the same time preserve the nature.
We aim at creating a society where we can resolve various social challenges by incorporating the innovations of the fourth industrial revolution (e.g. IoT, big data, artificial intelligence (AI), robot, and the sharing economy) into every industry and social life. By doing so the society of the future will be one in which new values and services are created continuously, making people’s lives more conformable and sustainable.
https://www.japan.go.jp/abenomics/_userdata/abenomics/pdf/society_5.0.pdf
Operations Management
What is OM
What Is Operations Management (Cont) ?
Operations management is the administration of business practices to create the highest level of efficiency possible within an organization.
(Kenton, 2019)
(Stuvera, 2018)
Organizing to Produce Goods and Services
To create goods and services, all organizations perform three functions .
Functions
Marketing
Finance /accounting
Production / operations
which generates the demand
which creates, produces, and delivers the product.
Tracks how well the organization is doing, pays the bills, and collects the money
Goods
Tangible -
Can be stored - Physical Shape -
Services
- Intangible
- Cannot be stored
- No Physical Shape
Goods Vs Services
These functions are the necessary ingredients for OM, not only for production or Services but also for an organization’s survival.
(Heizer, Render, & Munson, 2015)
Example
Why Study OM?
We study OM for four reasons:
To understand what operations managers do
Regardless of your job in an organization, you can perform better if you understand what operations managers do. In addition, understanding OM will help you explore the numerous and lucrative career opportunities in the field.
It is integrally related to all the other business functions
All organizations market (sell), finance (account), and produce (operate), and it is important to know how the OM activity functions. Therefore, we study how people organize themselves for productive enterprise .
Why Study OM
We want to know how goods and services are produced
The production function is the segment of our society that creates the products and services we use.
We study OM because it is such a costly part of an organization
A large percentage of the revenue of most firms is spent in the OM function. Indeed, OM provides a major opportunity for an organization to improve its profitability and enhance its service to society.
Significant Events in OM
Significant Events in Operations Management
(Heizer, Render, & Munson, 2015)
10 Strategic Operations Management Decisions
1. Product design
To design and produce products and services with outstanding quality and inherent customer value.
2. Quality management
To attain the exceptional value that is consistent with company mission by close attention to design, supply chain, production, and field service opportunities.
3. Process and capacity strategy
To determine, design, and develop the production process with low-cost product, high quality, and a good quality of work life.
4. Location strategy
To locate, design, and build efficient and economical facilities that will yield high value to the company, its employees, and the community.
5. Layout strategy
Sustainable layout and work methods, production effectiveness and efficiency
6. Human resources and job design
To provide a good quality of work life, with well-designed, safe, rewarding jobs, and stable employment
7. Supply chain management
To collaborate with suppliers to develop innovative products from stable, effective, and efficient sources of supply.
8. Inventory management
To achieve low investment in inventory consistent with high customer service levels and high facility utilization.
9. Scheduling
To achieve high levels of throughput and timely customer delivery through effective scheduling.
10. Maintenance
To achieve high utilization of facilities and equipment by effective preventive maintenance and prompt repair of facilities and equipment.
Ten Strategic OM
Decisions
7. Supply Chain Management
Power Conversion (Traction)
France
Auxiliary Power Unit
United Kingdom
Power Collector Assembly
Canada
Coupler
Germany
Air Conditioning
Turkey
Other Parts
Others Country
Certifications
RAIL OPERATION & MAINTENANCE
Example of
Operations Hours & Level of Service
Operation Hours
O&M
Operation
Power System
Maintenance
Develop & Implement Maintenance works for electrical system
Power System
Maintenance
- Maintain the electrical based subsystems required to run train on track safely at minimal service interruption occurrence
- Plan, coordinate and control budget in the provisioning of Preventive/Corrective Maintenance works in a timely manner to meet the operation KPI’s
- Plan and managing workforce requirement
for inspection, corrective and preventive maintenance
- Plan and coordinate major maintenance works under wayside power to enhance the system useful life
- Do improvement works to comply with regulatory requirement such as EC and DOSH etc to ensure safety of personnel and train assets at all times
Signaling & Communication
Maintenance
Develop & Implement Maintenance works for wayside electronic and communication system
Signaling & Communication
Maintenance
- Maintain the electronic based subsystems required to run train on track safely at minimal service interruption occurrence
- Plan, coordinate and control budget
in the provisioning of Preventive/Corrective Maintenance works in a timely manner to
meet the operation KPI’s
- Plan and managing workforce requirement
for inspection, corrective and preventive maintenance
- Plan and coordinate major maintenance works under wayside electronic to enhance
the system useful life
- Comply with regulatory requirement
such as EC and DOSH etc
Track Network Maintenance
Develop & Implement Maintenance works for guide way elements
Track Network Maintenance
- Plan and managing workforce requirement
for inspection, corrective and preventive maintenance
Plan, coordinate and control budget
in the provisioning of Preventive/Corrective Maintenance
- Grinder Machine
used for running rail re profile.
- Hi – rail Truck
- used for staff mobilize and towing maintenance wagon.
- Portable Grinder Machine
- used for stringent area especially at turn-out.
- Switch Machine
- used for train direction arrangement/ divert to right or left
Rolling Stock Maintenance
Develop & Implement Maintenance works for vehicle /rolling stock
Rolling Stock Maintenance
- Provide effective maintenance of trains
workshop mechineries and test equipments to meet availability and reliability requirements for Trains Operation (LRT, MRT, HSR and others).
- Perform maintenance strategy
corrective maintenance strategy
preventive maintenance strategy
and overhauling maintenance strategy
- Performed up to 3rd level maintenance
(components level) for each train’s subsystem (with the availability of subsystem test equipment).
- Provide emergency response
& logistic support
during emergency / system failure.
Rolling Stock Sub-Systems and Components
The System
N. B. M. Khalil. (2017) Techies. TECHIES.
Rolling
Stock Components
Other
F. Dinmohammadi and B. Alkali, "A risk-based model for inspection and maintenance of railway rolling stock," in Risk, Reliability and Safety: Innovating Theory and Practice, 2016, pp. 1165-1172.
Train and Station Management
Coordinate, Supervise, Monitor train movement and Monitor Train Resources
Train and Station Management
- 1st Level Response
- Customer Service
- Ticket Sales
- Coordination and Activity
- Station Equipment and Facilities Check
- Crowd Management
- Emergency Response
Operation
Control Centre
Management
Coordinate, Supervise and Control Train Movement
Operation Control Centre Management
- Control and Monitor Train Movement
- Control and Monitor Power Supply Distribution
- Defect System Equipment Management
- Coordination and Activity
- As a communication Centre
- Network Security Control
Strategic
Strategic
Supply Chain Management
Management of
Supply Chain Activity
Supply Chain Management
- Ordering Activity
Material Registration, Material Classification, Material Types, Requisition
- Receiving
Delivery Order, Physical item vs Documentation, Goods Receipts, Technical Inspection
- Storing
Packaging and labeling, Bin and Storage Location
- Issuing
Maintenance Request, Stock Availability, Goods Issue Note
- Logistic
Stock Transfer
Supply Chain for Rolling Stock
The Chain
T. G. Tendayi and C. J. Fourie, "A lean maintenance supply chain framework for rolling stock maintenance: A case study," in The 42nd International Conference on Computers and Industrial Engineering (CIE42), Cape Town, South Africa, 2012: Citeseer.
Managing Revenue Services
Managing and Optimizes Automatic Fare Collection System
Managing Revenue Services
- AFC Operations
- Revenue and Ridership
- Software Maintenance
- Field Maintenance
Managing Staff Competency
Managing and providing training to meet organizational objective
Managing Staff Competency
- Operation and Maintenance System Training
- Leadership
- Safety Training
- Consultancy
- Professional Skill Development
- Apprenticeship
Project Management
Initiating, Planning, Executing, Monitoring and Control, Closing
Project Management
- Planning Resources
- Setup Project Team
- Manage Project Team
- Monitor Project Progress
- Deliver the Deliverable
Strategic
(Shared Services)
Others
- Finance Department
- Legal Department
- Corporate Communication Department
- Facilities Management
- Etc
Technology
In Rail?
Technology
In Rail?
Autonomous
System | Automatic Train Control
Driverless Train proven to be more reliable and safer. Besides that enable more flexibly of fleet deployment at any given time.
BIG Data | Change
In Maintenance
Moving From 2F to 2P Concept
2F is about Fail and Fix approach.
Due to Big Data, we are moving to 2P;
Predict and Prevent approach by using Machine Learning.
Internet of Things | Supply Chain Management
Digitization, Smart Partnering
Internet of Things enable us to work globally at Real Time.
London, Hongkong, and Singapore are very much advance in educating their citizens to appreciate the public service.
Colourless Public Transport
Public Transport should not have any social barrier.
Common Ticketing System
One ticketing system for all services
Transit Oriented Development
To channel up Property industry in Malaysia into new dimension.
In Progress
Easy and Convenience
(Might, 2018)
With the introduction of TOD Concept; Developers could work together with transportation stakeholders to ventured into developing properties that serves as neighborhood center which has accessibility to residential, workplace, recreation, restaurants, market and event bank and post office.
(Might, 2018)
FUTURE RAIL
TECHNOLOGY
Future Rail Tech
According to Arup, This is the future Rail Technology; So what are the technologies to become dominant in the Railway Market;
(Arup, 2019)
ADVANCES
IN NANOTECHNOLOGY
Advance Nano Tech
lead to
new materials that are
lighter,
stronger
and greener.
VIRTUAL SHOPPING MALL
VIRTUAL
will become more common especially
in METRO STATION
ENERGY FROM FOOTFALL
ENERGY
A unique method on harnessing renewable energy;
Electricity from footstep will be used on site or fed into the grid.
People not only going for their daily commute,
People will be creating for cleaner energy environment
TICKETLESS TECHNOLOGY
TICKETLESS
could decrease travel time and to cultivate the good
behavior.
MONITORING DRONES TECHNOLOGY
MONITORING DRONES
Using Drones for Monitoring Purposes.
For instance, Dutch Railway using Drones with Infrared Sensor to Monitor Track condition.
8 Future Trends Identified
MOBILITY TRENDS
AND IMPLICATIONS
NATIONAL TRANSPORT POLICY
2019 - 2030
Mobility Trends
(MOT, 2019)
With all of the available technology which I have presented to you, these are 8 future trends that have been identified in National Transport Policy that we need to face off as challenges.
A few like aging population, increasing urbanization and Advance in Real-Time Information?
Having said that, I leave all of the challenges for us to think about and come up with a viable solution for the sake of our society.
Collaboration and Networking
I would greatly appreciate it if you kindly give me some feedback on this "Knowledge Sharing Session" for Continuous Improvement
The End
whitespaceconsultancy@yahoo.com