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KBC

Danyal Ahmed

Updated Jan. 18, 2021

Transcript

Our Strategic Approach

KBC Consulting Proposal

Ottawa, Ontario, Canada

January 06, 2021

Our Client of Honour

A Everest Locksmith & Family

Ottawa, Ontario, Canada

Knowledge Based Consulting (KBC) is an Agile Consulting Boutique, offering Professional Services (PS) specializing in:

1. Strategic Management Consulting

2. Digital Transformation Solutions

3. Resource Staffing Services

KBC Team Overview

Our highlighted KBC Resources:

Sarjun Gharib

Founder at Knowledge-Based Consulting Inc.

Sarjun Gharib

Sarjun Gharib is a versatile professional, federal Government of Canada (GC) secret cleared, Scrum Certified Business Consultant with over a decade of experience specialized in Business Analysis, Digital Strategy, Product Management, Design Thinking, Economic & Digital Policy, User Research, Predictive Analysis, Financial Analysis, Forecasting, and Planning using Quantitative & Qualitative methods on successful projects for multiple GC departments across the National Capital Region.

Louay AlNaddaf

Executive Advisor at Knowledge Based Consulting Inc.

Louay AlNaddaf

Louay Al Naddaf is a Trusted Advisor with more than 15 years of management, development, and change consulting experience in the areas of tourism, real estate, health, and insurance industries. Responsibilities encompassed a wide diversity including country and sector planning, concept development, feasibility studies to financial management activities in over 15 countries in the Middle East. Strong leadership and entrepreneurial skills gained through the establishment and management of successful consulting firms.

OUR STRATEGIC COMPREHENSIVE APPROACH

Our team at KBC will support you with our strategic comprehensive approach by:

Analyzing the market and the industry
Analyzing the A Everest Locksmith operations and strategies
Define the best strategic directions
Define a detailed implementation plan
Implement the actions planned
Digital Transformation: Use of Technology as a Strategic Advantage

OUR SERVICES

Strategic Management Consulting

Our modern solutions are Agile and based on 15 years of experience from the Canadian Public Service and Industries dominated by small to medium enterprises

Digital Transformation Solutions

At KBC, our unique approach will effectively improve your ability to design and deliver the best digital products and services. Our team of experts will help you in three phases: Set-Up, Launch, and Scale

Resource Staffing Services

Once your team has developed a successful management strategy, it's time to put it to work.

However, a great strategy means nothing without the right people in your organization. KBC offers a suite of Resource Staffing Services focused on providing successful incumbents on a contract basis to the public and private sectors

LIST OF CONSULTING PROJECTS

Industrial Projects

National, Sectors and Regional Planning

Developments and Sectors

The 10th and 11th National Five Years Action Plan in Syria
A Tourism Master Plan for City of Hail in the Kingdom of Saudi Arabia.
A Tourism Master Plan for Damascus City
Sustainable Tourism Development Strategy in Syria
Tourism Policy formulation for the old city of Aleppo “A development project managed by GTZ”
Legal Assessment of the Draft Financial & Contractual Systems of the Syrian Tourism Board
Syria health sector development strategy “An EU Project”
Tartous Seafront Attraction and entertainment concept
A concept study for the industrial park in Idleb Syria
Overall Policy Framework for Industrial Private Sector Development
Training in Management
NGO’s planning training

Feasibility Study for White Cement Factory
Feasibility study for Afieh concerning new production lines of Jam and Cheese
Feasibility study and prospectus of IPO of Solidarity Alliance Venture (SAV) insurance company
Feasibility Study The National Syrian Insurance Company (NSIC)
Concept and feasibility study for Health TPA in Syria
Concept and feasibility study for Car TPA in Syria
Restructuring of the Syrian Red Crescent
Launching and Establishing the Syrian Environment Association in Damascus
Comprehensive development project in the Syrian coastal area using cow farming and dairy products
Reengineering a local land transportation company
Studies for the new Duty-Free-Shops in Syria
Study concerning the Orbit Satellite TV and Radio Network Representation in Syria

Concept development for Doreen Project in Damascus Suburb “200,000 Sq Metter Satellite City”
Concept development for Maaloula Project in Damascus Suburb “6,000,000 Sq Metter Satellite City”
Concept development for Zara Project in Homs Suburb “16,000,000 Sq Metter Satellite City”
Concept development of a Mixed Used real estate development project in Damascus – Amman Highway
Concept development and Feasibility Study for two Second House projects in Aleppo.
Concept development and feasibility study for Antradus, Tartous “Porto Tartus”
Concept development and Feasibility study for Alfadel Resort and residential complex, Tartous
Feasibility study for Kempinski Hotel in Damascus
Feasibility Study and concept development for Sheraton /Four Points Hotel in Homes
Establishing Real Estate Development Company
Feasibility Study about Establishing a Hard Rock Café Franchise in Damascus
Concept and feasibility study for a group of restaurants in Lattakia “View”
Real Study about the Real Estate and Antiques E-Auction
Estate Training for leading brokerage firm in UAE
The concept and feasibility study of establishing a Wind Farm as a Power Generating Station
Consultant of the Syrian Engineers Syndicate for their tourism resort’s Lawadasia in Lattakia at the planning and construction phases
A comparative approach concerning tourist apartments and commercial centers in Damascus
Feasibility Study Four stars resort in Tartous-Syria
Concept and feasibility study of AL-Euphrates University
Concept and Feasibility Study Saidnaya University
Feasibility Study for Sarouja four star hotel
Concept study for a Mall and Cinema Complex
Development Study for the First Department Store in Syria
Concept study and feasibility of IMAR Medical Centre

Tourism and Real Estate

SOME OF THE KEY CUSTOMERS

Introduction

Constitute between 60 and 70% of small firms across most countries
Even higher in developing countries
A great variety of types and business models employed
The key characteristic is their endurance
However, just a small number survive to the 2nd generation and beyond
Exemplary examples become multinationals

Definitions

Family Business

No universal definition!
Definitions are crucial for conducting research
To compare studies particularly between countries
Important to governments, so they can support the growth and development of family businesses given their economic contribution
Research with clear goals attracts funding
The consensus that a universal definition difficult to achieve particularly across countries
Due to country differences like laws & regulations
General agreement that the following dimensions set family businesses apart from non-family businesses
Ownership (major stakeholders)
Management (TMT)
Board-membership (family control board membership)
Family can be an all-embracing term
Immediate family, extended family, and family by marriage

GLOBAL SIGNIFICANCE

Many multinationals began or still are family businesses!
Entrepreneurial flair and innovation facilitated growth and global expansion
For example Bosch, BMW, Hyundai, Samsung, Fiat, Tata etc.
University of St. Gallen, Switzerland
Global Family Index – Largest 500 family businesses
Account for $U.S. 6.5 trillion in annual sales

ESSENTIAL CHARACTERISTICS

Possess unique merits and disadvantages

Merits:

Family reliance when first established common
Business advice
Low or zero interest rates

Disadvantages:

Family interference

The most significant issues faced are family relationships, company culture, and succession planning

FAMILY RELATIONSHIPS

The influence of family relationships on family businesses
Nepotism
Nonfamily dissatisfaction and go elsewhere
The link between performance and compensation lost
Incompetent family members are not dismissed!
Family rivalry
The glass ceiling for female family members
Difficulty in managing multiple roles
Parent vs Professional manager roles
Different styles of behavior required
Too much family involvement!
Increases the probability of disagreements
Succession delays
Husband and wife rivalries
Ownership and control
Over time family ownership can reduce and nonfamily management control can increase as family firms grow
Despite diminishing family ownership and control over time, it is common for the family name and key individuals to be retained.

COMPANY CULTURE

Common values and principles that positively guide management and employee behavior
Endows family firms with key advantages
“Sense of future”
Judicious and long-term view
Often better prepared to survive downturns
Founder’s entrepreneurial flair inspires and motivates
The base of knowledge, skills, and contacts
Reputation

SUCCESSION PLANNING

Practical Considerations

Experienced mentors are useful to guide the successor
The successor needs to stay close to the firm’s customer base
Successor requires relevant training and experience
Succession planning guides are available from:
Government agencies such as Scotland’s “Business Gateway” service

Typical Succession Advice

Do not underestimate the time and effort required
Plan proactively and early
Involve appropriate family and business colleagues
Make use of external assistance offered by government agencies
Establish a training process for the Next Generation
Succession planning is particularly important for family businesses with investors
Investors don’t like uncertainty
Investors want a clear understanding of where the family business is going

Identifying and developing potential candidates to fill important positions
Increase the availability of experienced & skilled employees
Caused by retirement, death, ill-health, or the pursuit of other opportunities
Critical to all businesses, not just family businesses
Approaches for ensuring the transfer of ownership between generations
Appointment of a single heir – “the crown prince”
“Sibling partnership”
“Cousin consortium”
“Stop-gap manager”
Appointment of professional management
Management buyout

Succession Difficulties

Next-generation have different ambitions
No capable heir apparent exists within the family
Founder/owners do not want to relinquish control
Sibling rivalry (News Corporation)
Owners ignore the need for a successor
This is a widespread problem
Successor fails to make decisions or take responsibility

Definitions and Risks

Locksmith Industry Fundamentals

Industry Definition: Locksmiths repair and open locks; make keys; change locks and safe combinations, and install and repair safes.

Locksmithing is the science and art of making and defeating locks.

Locksmithing is a traditional trade and in most countries requires completion of an apprenticeship. The level of formal education required varies from country to country, from a simple training certificate awarded by an employer to a full diploma from an engineering college (such as in Australia) in addition to time spent working as an apprentice.

In terms of physical security, a locksmith's work frequently involves making a determination of the level of risk to an individual or institution and then recommending and implementing appropriate combinations of equipment and policies to create "security layers" which exceed the reasonable gain to an intruder or attacker. The more different security layers are implemented, the more the requirement for additional skills and knowledge, and tools to defeat them all. But because each layer comes at an expense to the customer, the application of appropriate levels without exceeding reasonable costs to the customer is often very important and requires a skilled and knowledgeable locksmith to determine.

There are hazards to working as a locksmith. One of those is competition from scammers.

What does a locksmith do?

Cut and copy keys for homes or businesses
Repair broke or damaged locks on motor vehicles
Supply, fit, or replace locks on UPVC doors and windows
Specify, supply, and install electronic access control systems, preventing unauthorized entry to domestic or commercial properties
Repair or reprogram remote key-fobs that are damaged (including the provision of emergency roadside assistance)
Install, open, repair, or remove safes and security cabinets
Provide advice to a range of people on how to keep themselves and their possessions safe
Maintain records of locks, keys, and other work you complete

Related skills to industry professionals

Ability to understand technical plans
Administration
Attention to detail
Communication
Customer Service
Interpersonal Skills
Mechanical Knowledge
Patience
Problem-solving
Technical Ability
Related Subjects
Design Technology
Math Skills

Strategic options

Strategic comprehensive approach

1. Analyzing the market and the industry

2. Analyzing the company operation and strategy

3. Define the best strategic directions

4. Detailed implementation plan

5. Implement the action planed

6. Technology as strategic advantages

OUR BUDGETING CONCEPT

Consultant to provide a lumpsum of estimated fees for each phase of the work which evolve to reach more advanced phases and new consulting budget

Client to provide time, industry data, corporate data, and expertise to help the consultant to provide suitable advice and to be able to draw comprehensive strategic directions.

Both the client and the consultant should have a long term commitment to this option

References & attachments

Associated Locksmiths of America, Inc
Master Locksmith Association of Australia
Master Locksmith Association
https://www.aloa.org/legislation/pdfs/Locksmiths-Lobby-for-Licensing.pdf