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Inbound logistics-Reduces damage,offer high quality products
Operations-Flexibility,variety,appearance,pre-mature failure,quick response,low defect rate and conformance to technicality.
Outbound logistics-Effective handling,timely delivery,effective processing,flexible deliveries
Marketing and Sales-Relation(Suppliers,customers),Brand awareness,Wider sales coverage,coordination (product, research,market department)
Services-superiority,assistance and maintenance
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New product ,Innovation integration,parented technology.
Extensive data base development ,Deeper customer insights,
Rewards for creativity and maximizing productivity,personnel training
Reliable transportation,procure high quality materials and replacement parts.
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Values:
Drivers:
• Organizational policies
• Integration
• Timing
• Economies of scale
• Linkages
• Interrelationships
• Capacity utilization
• Learning and Spillover
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Cost Advantage-
• The company may lose its vision and overall strategy by dividing operations into different activities.
• Dividing the operations into primary and support activities may not be separable due to increased complexity.
• The division process can be time consuming and finding the required information can also be difficult.
• Effective value chain implementation does not only require familiarity but detailed expertise.
• Ford may find it difficult to get required information if its Business Information System is not structured accordingly.