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GSS
Group Support Systems
Why Corteva Needs A GSS
Business
Issues
- They hold countless face-to-face meetings and video conferences every day, ranging from two to hundreds of participants
- Most collaborative discussions are led and dominated by select speakers, senior employees, and/or designated project leaders (limiting the number of opinions/ideas being considered)
- Many projects are highly technical and complicated in nature, making a diversity of viewpoints or 'schools of thought' incredibly valuable, but often underutilized
Minimum GSS Features (1)
Features (I)
- Has an easy-to-use system interface, making it accessible to everyone
- Allows for a candid and anonymous exchange of ideas
- Facilitates and improves interpersonal/intergroup communications (giving an equal platform for everyone to provide input)
- Increases group cohesiveness, productivity and effectiveness
Minimum GSS Features (2)
Features (II)
- Causes fewer distractions, lowers costs, saves time, and decreases the frequency of in-person meetings
- Automatically stores action plans, transcripts, and records of past meetings/brainstorming sessions
- Can provide some much needed structure and focus to otherwise chaotic/aimless/unproductive group discussions
GSS vs. DSS: Differences
GSS v. DSS
- GSS focuses on the collaborative group dynamic (providing digital communication functionalities and a cooperative environment), while DSS focuses on the executive/individual decision-maker.
- DSS performs data-driven/statistical/cost-benefit analyses in order to simplify company decision-making, while GSS is more akin to a corporate discussion board or collaborative mind-mapping solution
- GSS tends to rely on network connectivity and remote accessibility, in order to serve its purpose, while DSS is typically accessed locally, via a secure company intranet/individual workstations
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