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Homeless Patient Protocol

Engaging Homeless Individuals in the Hospital

HOMELESSNESS

As of January 2017, 17 out of 10,000 people across the United States are experiencing homelessness on any given night. Of this homeless population:

  • 67% are single adults, most of whom are homeless for brief periods

  • 24% are considered chronically homeless, a 27% decrease since 2007 (attributed to outreach/engagement and permanent supportive housing)

  • 25% suffer from some form of severe mental illness (compared with 6% of the general population)

HOMELESSNESS

Statistics from the National Alliance to End Homelessness and the National Coalition for the Homeless

FELICIA

Felicia, 26, was working at a local grocery store and living with her mother and stepfather up until one month ago. After a devastating argument, Felicia found herself kicked out of her mother's home with nowhere to go. Felicia quickly got a spot at a homeless shelter, but has had difficulty sleeping, traveling to and from work, and dealing with anxiety around her situation. She's not sure how much longer she'll be able to keep this up.

FELICIA

MARK

Mark, 56, got laid off in 2010 after working for the same company for 12 years. Unable to find another job and dealing with a medical emergency, he soon found himself in debt, evicted, and homeless. Mark initially tried going to a few homeless shelters, but had poor experiences and ended up back on the street. He now lives in the woods around Pittsburgh and has turned to alcohol to cope with his situation.

MARK

BOB

Bob, 37, experienced significant childhood trauma. Diagnosed with bipolar disorder and schizophrenia in his early twenties, Bob has had difficulty holding down a job and maintaining stable housing, mostly moving from couch surfing to the street to shelter and back. With this history of trauma and lack of stability, Bob struggles to manage his mental illness and finds it hard to focus on anything beyond making it through the day.

BOB

A person-centered, community-based, trauma-informed community health and wellness provider

Serving in the tradition of the Sisters of Mercy, we offer help—and hope—to some of our community's most vulnerable populations: people experiencing physical and behavioral health challenges, intellectual disabilities, homelessness, abuse, and other forms of trauma

PITTSBURGH MERCY

OUR MISSION

To provide health care and social services to those experiencing homelessness, meeting individuals where they are

Operation Safety Net

Street Outreach

We visit people experiencing homelessness in Allegheny County in camps and alleys, under bridges and overpasses, in other places they call "home," and in the hospital

Food, water, socks, basic medical care, and referrals to housing (Allegheny Link), healthcare, and other human services

By meeting basic human needs, developing trust, and fostering deep, personal connections, we help those we serve to find solutions to other problems that affect their quality of life

Medical Services

Medical

  • Clinical Outreach: "house calls" on the street, at the Winter Shelter, and to the newly housed
  • Hospital consults
  • Urgent care at Wellspring Drop-In Center
  • Mobile Medical Unit
  • Pittsburgh Mercy's Family Health Center

Shelter

Winter Weather Shelter

Partnership with Department of Human Services

November 15 - March 15, 7pm - 7am

Men's: Smithfield United Church of Christ

Women's: Undisclosed (Call Allegheny Link)

Year-Round Low-Barrier Shelter

Partnership with Department of Human Services

Opening Spring 2019

Wellspring Drop-In Center

Wellspring

Day program for adults (age 18 and up)

Monday - Friday, 10am - 4pm

  • Mail services
  • Shower facilities
  • Hot meal served 12:30pm
  • Resource coordination and referrals to other community resources
  • Recovery group programming
  • Urgent medical care (Thursday)
  • Open art studio (Friday)

Housing Programs

Housing

In addition to care management, benefits coordination, partnerships with the Allegheny Link, and connection to Pittsburgh Mercy behavioral, mental, and physical health services:

Healthy Housing Outreach (H2O): behavioral health services and supports to chronically homeless individuals, families, youth, and veterans

Trail Lane Apartments

Permanent Supportive Housing

On-site staff 24/7

Generations

Permanent Supportive Housing

On-site staff Mon - Fri, 9am - 5pm

WHAT YOU CAN DO

Emergency Shelter List

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