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DESIGNED Cisco Webex Teams | Prezi Video
1
Update
Dec 2020
Agenda
Introduction
Agenda
Changing Workforce
Transformation
Human Centered Employee Experience
Solution
Changing Workforce
The workforce is increasingly global and mobile
Workforce
Value drivers include agility: Improve, time to market, productivity, process and efficiency
Attract & retain talent: Engagement, retention, attracting the best talent
Customer connected: customer effort score, NPS, new digital channels
mobile
Mobility
90% of organizations will offer mobility to workers by 2020.
Mobile
Agile
Employee experience
84% of HR respondents say they need to rethink their workforce experience to improve productivity.
Agile
Agile teams
By 2024, teams will rapidly form
and disband putting a premium
on workforce agility and fluidity.
Technology
Technology
Because transformation does not come from technology alone, it requires people as well.
People are the cornerstone of Workplace Transformation and so much of the focus until now has been on digitizing processes and democratizing access to information.
Transformation
People are disconnected from each other and their work
- 34 different apps
- Globally dispersed
- Disparate technologies
Transformation
Human
Centered
We must take a human centric approach to transforming the workplace.
Human Centered
Companies that focus on great employee experiences see:
- 25% increased profits
- 2x customer satisfaction
- 2x innovation