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Methods

Mindful Spaces

Productive Minds

Project Overview

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99 10 45

Juggle or Balance?

Agenda

About us

Project Overview

Our Story

Future Dream

Idea

Our journey from ECO-OP Warriors to Productive Minds

Highest cause for concern 3rd- 30th September,

followed by poor quality and foreign objects

Productive

Minds

How We Became Productive Minds

The Question...

"To what extent can mental health impact on absence and can a focus on colleague's wellbeing affect this"

Belbin's Team Roles

Belbin, 1981

Team Profile

Plant

Resource Investigator

Co-ordinator

Shaper

Monitor Evaluator

Team worker

Implementer

Complete finisher

Specialist

Toby

Toni

Glen

Adam

Reece

Spencer

Adeel

Lily

Adeel

Research Lead

Stakeholder manager

Project support officer

Quality control

Analyst

Research Lead

IT Lead

Project Manager

IT Lead

Meet The Great Team

Theory

Setting ourselves up for success

Foundations of a successful team

Understand potential limitations of a virtual team

Profile team members

Transition in our mind-set

Defining clear roles and responsibilities

Time management

Tools and processes

Trust

Communication channels

“Building trusting relationships can be difficult in traditional face-to-face teams. Needless to say, it represents a greater challenge in the virtual context”(Gignac 2004,pg 62)

Create a plan

Wellington 2012 pg 32-43

Project Management

  • Governance/Guardrails

  • Risk Management

  • Set Backs

P4CM Coop

Stakeholders 

“Stakeholder management leads to higher levels of organizational performance”

(Freeman, R, Edward et al 2010 pg. 100)

Our Stakeholder Management

How we identified our stakeholders

HR

Keith Halliwell

Rebecca Kijko

Store Colleagues

Other Tutors

Sarah Kelly

The stakeholder management process

(Worsley:2019;pg.19)

The Newsletter

Reflection

Gibbs 1998 model in conjunction with Schon (2017)

High Workload

Wellbeing

Stress

Workplace aggressions/conflict

Social burden on employee

  • Good mental wellbeing?
  • Build relationship with others
  • Work productively
  • Adapt to change
  • Decline in mental wellbeing
  • Problems at work
  • Stress
  • Combat poor mental health
  • Physical health
  • Set goals
  • Relaxing, thoughtful

Anxiety/ Depression

Sick/ Leave business

Costs to re-employ

Mind, 2020

Accessible

Method of Research Data - Survey

Why Survey?

Simple

Reliable

Straight to the Point

How

  • Careful research into effective questions and layout​ - "Primary and Secondary Research"

  • Mindful of how personal the questions should be​ ​

  • Survey was accessible through a link or paper version ​

  • 4 week period for completion

Types of Questions in Survey

  • Mental wellbeing oriented

  • Sensitive​

  • Specific​

  • Designed to get a wide range of data​

  • Job roles​

  • Cross section (job/personal)​

  • Simple​

Limitations

The main factors​

  • Colleagues unaware​

  • Colleagues uninterested ​

  • Surveys going missing

  • Not everyone being comfortable with online survey

  • Confusion at some questions​

Mindful Space Pilot

Take a moment Refocus Feel Better

  • What our Mindful Space looks like

  • 28 pilot stores, why?

  • Pilot set up – November 2019

Mindful Space Pilot

Take a moment Refocus Feel Better

  • Pilots live

  • Woosah Kit feedback

  • Reflections

Findings & Analysis

Survey Results

Digital survey accessible through store tablet and PC

Audience (600 colleagues from 6 different areas)

Completion rate of 36% vs business standard of 20%

Over 217 surveys completed

Findings & Analysis

Survey completion 46% management, 54% CTM

25 stores with only 1 response

30% unaware of information available on mental health

127 colleagues feel mental health information available is sufficient

155 colleagues (76%) feel that we will listen to their concerns

Engagement

Trust

Results

Information on Mental Health

Lessons

Tuckmans

A performing team

Tuckman, 1965

D.I.S.C

'D'

Dominance

Recommendations

  • Avoid Key seasons

  • More time to implement with SM

  • Make the Mindful Space more visual

There is a need for wellbeing areas within stores.

Recommendations and Next Steps

Armstrong, 2010

Three Takeaways . . .

Summary

It’s okay to discuss the elephant in the room

You are the only person who can control your brain

You’ll never make anyone’s mental health worse by asking about it

Q & A

Any

Questions

Q&A

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