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Engagement Plan Solution

Whiz Dynamics

& IBM

Main objectives regarding the client

- Car functionality

- Credibility regain

- Compliance with the deadline

- Back-up plan

- Multiple testing

- Ride-Sharing Partnerships ( Uber & Bolt )

Client Objectives

Main objectives regarding the engagement

Engagement Objectives

- Long-term Collaboration

- Reputation & Networking

- Financial benefits

- Professional Development of the employees

Issues

Issues

Control loss of the onboard computer

" While there was no apparent danger to the public based on the vehicle’s failure to perform, the fact that technicians appeared, at times, to have no control over the actual moving vehicle, including the onboard computer, caused great concern to attendees and investors at the event "

The lack of control over the moving vehicle and its onboard computer may have been the result of a cyber-attack.

Do the logs show any sign of a security breach?

How efficient are the protective systems?

Was there any external access to the core of the application?

Lack of a back-up plan/fail-safe procedure

" Based on the actions taken by the technicians and the reaction of high-level executives in attendance, Whiz Dynamics had no backup plan or fail-safe procedure for recovering control of the car in this type of situation."

The lack of a back-up plan may have been caused by the team’s overestimated trust in their solution.

Were the test results accurate enough?

Was the possibility of failure taken into consideration?

Bad Reputation

The company lost its reputation due to the safety concerns raised by the failure of the demo run.

Did the company try to clarify the situation?

Did the company reassure the public that they will do their best to fix the issue?

Insufficient Testing

The lack of testing was the main cause of the control loss of the onboard computer.

What kind of tests were performed to make sure the demonstration will go accordingly? Were they complex enough?

Was the machine tested in various scenarios?

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