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Courtyard By Marriott

Hong Kong Shatin

Presented by

17051944A Pang Wan Dorcas

17029974A Wong King Hei, Kingsley

17011577A Chan Tsz Ying, Ashley

17028652A Mak Man Wai, Sarah

17084963A Choi Man Ho, Tom

Place

your logo here

INTRODUCTION

INTRODUCTION

Customers' background

Champion Rowing Club

  • 3-days intensive training in June 2018
  • Regatta will be held in July
  • Private rowing team of 8 members, with 4 males and 4 females
  • 2 coaches will come along

Customers' background

Marriott International

Name, Title

Marriott International Background

  • Largest global lodging company
  • Headquarter is in Washington, D.C
  • Founded in 1927
  • Owns 5,726 hotels in total
  • Owns 30 renowned hotel brands in 122 countries
  • Employed more than 300,000 people worldwide

  • 10 brands in Hong Kong
  • 2 Courtyard by Marriott in Hong Kong

- Courtyard by Marriot Hong Kong

- Courtyard by Marriot Hong Kong Shatin

Courtyard by Marriott Hong Kong Shatin

BACKGROUND

Courtyard by Marriott Hong Kong Shatin

  • Start running in Feb 2013
  • Four-stars hotel
  • Largest number of rooms in the company’s Asian Pacific region business (524 rooms)
  • 30 storeys
  • Certificate of Excellent in 2017 by Trip Advisor

MAP OF HOTEL

LOCATION

  • 5-minutes walk to jogging and cycling trails near Shing Mun River
  • 5-minutes walk to the MTR Shek Mun Station
  • 10-minutes ride to Shatin Sports Ground
  • 10-minutes ride to Shatin Rowing Centre
  • 15-minutes ride to New Town Plaza by MTR
  • 15-minutes walk to Jockey Club Shek Mun Rowing Centre

FACILITIES AND SERVICES

SERVICES AND FACILITIES

FACILITIES

FACILITIES

Restaurants and Meeting Rooms

  • LEVELthirty Lounge & Bar
  • MoMo Cafe
  • Lobby Lounge

  • 8 Event Rooms
  • Grand Ballroom
  • Business Centre
  • Podium Garden

FACILITIES

Health Related Facilities

  • 24 hours gym room
  • Sauna Rooms
  • Steam Chamber
  • Outdoor Swimming pool(Opens from April to October)

SERVICES

SERVICES

  • Check-in time: 2:00 PM
  • Check-out time: 12:00 PM
  • Morning call service

  • Free shuttle bus to Shatin sports ground, Jockey Club Rowing Centre, Shatin Rowing Centre
  • Car rental
  • Parking

  • Comlimentary in-room high speed

Wi-Fi service

  • Laundry and dry-cleaning service (50%-off discount)

  • Mobile check- in

ROOMS CATEGORIES

Three rooms categories:

  • Deluxe Rooms ($ 2100 for two nights)
  • Premier Rooms ($ 2400 for two nights)
  • Executive Rooms ($ 2800 for two nights)

ROOMS CATEGORIES

DELUXE ROOMS &

PREMIER ROOMS

  • Room size at 291 sqft

  • Premier room with river view on high floor

  • With one king-sized bed or two double bed

  • Connecting rooms are available

  • Complimentary in-room wifi

  • Room service is available

  • Room Amenities:

-Bathroom Amenitites (Extra)

-Mini bar (Complimentary energy bars and fruits)

-Mini refregirator (Store energy drinks)

EXECUTIVE ROOMS

  • Excutive Lounge access, which is located on the top floor
  • Lounge services included:

- Complimentary breakfast

- Complimentary non-alcoholic beverages

- One meeting room

EXECUTIVE ROOMS

FOOD & BEVERAGE SERVICES

  • Athletes need healthy meals to have enough energy for training

e.g. salads, low-fat items, fruits

  • keep low body fat level to maintain a good power-weight ratio

FOOD & BEVERAGE SERVICES

BREAKFAST

  • Enjoy healthy and international buffet breakfast

widely at MoMo Cafe

  • Gain sufficient energy right from the start of the day

LUNCH

Outdoor Training

  • Takeaway lunch box can be arranged for instead of regular meeting package lunch inside hotel
  • Provide energy drinks

Dinner

DINNER

After training

  • Tailor-made special menu can be arranged to fulfill your special dietary preference

LOYALTY PROGRAMME

MARRIOTT REWARDS® MEMBER RATES

MARRIOTT REWARDS® MEMBER RATES

How it works?

  • Accumulate points by enjoying service or booking rooms under Marriott Hotels

Benefits

  • Available globally at all hotels that participate in Marriott Rewards
  • Receive best rate when book directly through Marriott

COMPARISON

LOWER SPENDING

LOWER SPENDING

  • In-house facilities are free of charge except meeting rooms

  • Competible Accommodation fee

e.g Early-bird discount

GUARANTEE PROFESSIONAL SERVICE QUALITY

  • All staff are trained by Marriott

  • Promote different customer service guildlines

CLOSEST LOCATION TO ROWING CENTRE

  • 15 minutes walking distance

  • No transportation cost is needed

CLOSEST LOCATION TO ROWING CENTRE

NEWLY- OPENED HOTEL IN SHATIN

  • Start Operating In 2013

  • Awarded “Opening Hotel of The Year 2013” by Marriott International

  • Latest Facilities

NEWLY- OPENED HOTEL IN SHATIN

SUMMARY OF OUR SPECIAL OFFERS

ROOM PACKAGE

Assuming four twins rooms and two single rooms

ROOM PACKAGE

DINING CHOICES

  • International buffet at Momo cafe

  • Special meals according to your dietary preference

  • Takeaway lunchbox for outdoor training

DINING CHOICES

ADDITIONAL BENEFITS

  • Complimentary mini bar

  • Complimentary shuttle bus service

  • Extra bathroom amenities

  • Laundry service with discount

REFERENCES

Courtyard By Marriott Hong Kong Sha Tin - the Award of "opening Hotel of the Year" (2014). Mice Biz. Retrieved March 19, 2018 from http://mice.scmp.com/articles/mice-news/courtyard-marriott-hong-kong-sha-tin-award-opening-hotel-year

Centre & Facilities, Sha Tin Rowing Centre. (n.d.). The Hong Kong, China Rowing

Association. Retrieved March 10, 2018 from

http://www.rowing.org.hk/centre-facilities/

Fitness. (n.d.) Marriott International. Retrieved March 10, 2018 from

http://www.marriott.com/hotels/hotel-information/

fitness-center/hkgst-courtyard-hong-kong-sha-tin//

Marriott Rewards. (n.d.). Marriott International. Retrieved March 17, 2018 from

http://www.marriott.com/rewards/rewards-program.mi

Fitness. (n.d.) Marriott International. Retrieved March 10, 2018 from

http://www.marriott.com/hotels/hotel-information/

fitness-center/hkgst-courtyard-hong-kong-sha-tin//

Rowing - Guidelines to a Healthful Diet (2017). Retrieved March 18, 2018

from, Hong Kong Sports Institute Web site:

https://www.hksi.org.hk/news-publications/scientific-publications/

education-pamphlets/sport-nutrition-education-series/

guidelines-to-a-healthful-diet-rowing

Rooms. (n.d.).Marriott International. Retrieved March 10, 2018 from

http://www.marriott.com/hotels/hotel-rooms/

hkgst-courtyard-hong-kong-sha-tin/

A

Q

&

For any enquiries, feel free to contact us via wkhkingsley@courtyard-marriot.com.hk

Q&A

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