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ISSA's 2020 International Journey

Planned

China CMI

& CIMS

Middle East CMI & CIMS

Africa Workshops

Pulire Forum

AU Purchases

Market Entry Service

Restoration Verification

Australia Expo

Actual

The Best Laid Plans

2020: A Year of New Launches

  • Australia: Q1-2 INCLEAN magazines & SRCP verification

  • China: Q2 Intended CIMS and CMI launch

  • Africa: Q1-2 Ghana & Nigeria workshops

  • Middle East: Q2 CIMS push

  • Global: Q2 Market Entry Service

  • EU: Q2 Innovation & IoT reports

Q3 Next Gen conference

F2F

Moves Online

F2F Moves Online

  • Korean Youtube cleaning & disinfecting course

  • Chinese WeChat webinars

  • Virtual Peer Exchanges for Europe/Mid-East

  • Virtual Town Halls by region

  • Intnl Webinar Series: incl. Product Claims, Hand Hygiene Science, Pure Water, Robotics.
  • July 29: Supplier Post-Crisis Sales Generation

  • Virtual version of F2F certificate courses

  • CMI Basics converted to metric/intnl. and added to ISSA on-demand library

Events Changed

Event Adjustments

  • African Workshops moved to September
  • Australian Exhibition moved to March 2021
  • EU Next Gen Conference moved to June 2021

  • Pulire Forum moved to virtual, www.forumpulire.it
  • 2 hrs am/pm... 4 days... Oct. 13-14, 20-21
  • Ted Talk quality presentations
  • Virtual exhibition with 3D stand capabilities
  • Private online meeting spaces

  • ISSA/Informa Global exhibition expansion delayed
  • Launching ISSA Biorisk Symposium (China, India, SE Asia...)

New Tools

Strengthening Member Value

Filling the pipeline for recovery and stabalization phases

Market Entry Virtual

Value of Clean Update

Workloading Calculator

Confidence Clean Paper

New Global ROI Data

Updated for global use: Metric and Daily Frequencies

Retooled to set up virtual prospect meetings.

Advocating for Rational & Responsible Cleaning Tactics

Crisis Management

Thought Leader Series

FM/BSC Reopening Tips

EU research report on

lessons learned

Q3-4 Addressing long-term implications from COVID-19

  • How to adjust scope of work
  • How to vett disinfecting
  • How FMs & BSCs can work together

YTD Results

Year To Date Results

Making Lemonade out of Pandemic Lemons

New Members

Prospects

Education

Up

5 paid workshops

in last month

80-600

per event

"ISSA has stepped up for our industry when local groups have not, and we value the ongoing resources you are delivering, which made joining an easy decision."

UK/I: 4x goal

"We dropped membership due to a perception of lack of local value. But, because of your renewed efforts to professionalize the industry during COVID we are happy to rejoin ISSA."

45%+ are prospects

3 new courses created

3X inc. incoming calls

Africa: 4x goal

Korea & China F2F courses resuming

MidEast: 1.2x goal

More than 500 KC scholarships and free LMS are prospects

Oceania: 2x in last mo.

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