A form of assisted negotiation that uses a third party (mediator)
Mediator assists disputants in negotiating a resolution to their conflict
Neutral does not take sides
Neutral does not make decision
aka ASSISTED NEGOTIATION
Neutral helps with resolution of the conflict
Disputants retain the power to settle (or not)
Neutral's primary role is to faciliate effective resolution
Neutral attempts to minimize the distance between the disputants positions and tries to create an overlap
"Reality testing"
SETTLEMENT CONFERNCING
FACILIATION
CONCILIATION
COLLABORATIVE LAW
Labor relations
Employment
Civil litigation (state and federal court systems)
Private & court-connected divorce & child custody
Special education disputes
Neighborhood disputes
International diversity disputes
Consumer/merchant grievances
Public & private schools
PURPOSE: RAPID, INEXPENSIVE DIVERSION OF CASES FROM COURT
APPROACH: NARROW, EVALUATIVE
TYPICAL APPLICATIONS: COURT-CONNECTED MEDIATION, INCREASINGLY RARE
PURPOSE: GET A COMPROMISE
APPROACH: NARROW, EVALUATIVE
TYPICAL APPLICATION: TORT AND CONTRACT CASES
Purpose: promote empowerment and recognition among and between disputants
Approach: very broad, very facilitative
Typical applications: community; occasional other applications; US Postal Service applies approach in employment mediation
Purpose: deconstruct and revise internal
narratives of conflict
Approach: very broad, very facilitative
Typical applications: community; occasional other applications; very rare in US currently
NECESSARY PARTICIPANT
BENEFITS OF DIRECT INVOLEMENT
BEFORE MEDIATION
DURING MEDIATION
AT MEDIATION SESSION
IN PLACE OF DISPUTANT
AFTER MEDIATION
ESSENTIAL - Legal advice on impact of settlement
IMPORTANT - BATNA clarification/informed consent
Explaining how mediation works
SOMETIMES USFULL: Giving support in a session
BATNA – instilling doubt
Taking over the mediation
Adversarial posturing
Using as a discovery device
INITIAL CONTACTI
INTRODUCTORY STAGE
ISSUE CLARIFICATION
PRODUCTIVE STAGE
AGREEMENT CONSUMATION
DEBRIFING & REFERRAL