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executive support system
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EXECUTIVE SUPPORT SYSTEM
DEFINITION
INTRO
Executive Support System
An Executive Support System
(ESS) is software that allows
users to transform enterprise
data into quickly accessible
and executive-level reports such as those used by billing, accounting and staffing departments.
An ESS enhances decision making for executives.
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FUNCTION
ADVANTAGES
DISADVANTAGES
FUNCTION
• Easy for upper-level executives to use, extensive computer experience is not required in operations
• Provides strong drill-down capabilities to better analyze the given information.
• Information that is provided is better understood
• EIS provides timely delivery of information. Management can make decisions promptly.
• Improves tracking information
• Offers efficiency to decision makers
• System dependent
• Limited functionality, by design
• Information overload for some managers
• Benefits hard to quantify
• High implementation costs
• Excessive cost for small company
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FUNCTION OF ESS
ESS Executive Support System IS that
supports top management in unstuctured decision making
And also helps senior executives to:
Monitor and analyze organizational
performance in order to identify
opportunities and weaknesses relevant for improvement of the organization, and its efficiency and effectiveness
Develop business intelligence on
competitors,future opportunities, and
trends in order to define organizational