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Transcript

Problem solving techniques as a learning strategy

What's a problem ????

Do you have any problem?

1. It's an opportunity for improvement.

2. A problem is the difference between your current state and your goal state.

Try to describe

1. Briefly, describe the problems on the pictures.

2. Propose solutions.

Problem solving technique

Some practical aspects

Problem exploration

1. Problem Exporation

a. State the problem. Include a written description of the problem in the clearest way it can be put.

b. Clarify the problem.

c. Explain the problem. Why is this a problem?

Goal Establishment

Consider ideal and practical goals.

What will the solution be like?

2. Goal establishment

3. Idea Generation

Use idea generation techniques (brainstorming, forced relationships, random stimulation, and so on). Generate a large number of ideas of all kinds so that you'll have a good selection to choose from, adapt, or stimulate other ideas.

4. Idea selection

1. Evaluate the Possibilities. Evaluate the collection of ideas and possible solutions and approaches.

2. Choose the Solution(s).

3. Select one or more solutions to try. In the evaluation state above, you should establish some rank ordering.

5. Implementation

The real test of an idea is to try it out. The key concept here is action.

Make adjustments or changes as needed during implementation. Remain flexible in this application phase.

6. Evaluation

Investigate to determine whether the solution(s) worked, and to what extent.

Remember that many solutions are better described as partially successful or partially unsuccessful, rather than as an either/or in a success/failure division.

Activity

Here you go some specific situations:

1. In groups of three people, follow the steps of problem solving techniques and propose solutions.

2. Each group will assess another group taking into account the next aspects: Grammar and vocabulary, pronunciation, problem solving techniques. They will provide a numeric grade in a form.

3. At the end of each presentation the teacher will give you the feedback.

G6

G1

G4

A mother thinks that a child at the community recreation center is bullying her child, but

the coaches and center staff have never seen it happen.

Cecile is studying English and computer technology at the local community college, and

she wants to get work experience that can go on her resume. She can’t work full time and

go to school, and the part-time jobs she has found are all in food service. She doesn’t

think they’d be helpful on her resume. She’s having a hard time figuring out what to do.

Ahmed started his job two weeks ago. He works as a ticket collector in the movie theater. He is on

time every day. He wears neat clothes. He checks the tickets carefully. But he cannot always understand

what the manager says. He is also very shy. He doesn't like to ask, "Could you repeat those instructions,

please?" Sometimes he makes mistakes.

Assessor: group #2

G2

It’s Monday night and the library is closed. Sam’s books were due on Monday, and the

return slot is backed up with books.

Situations

Assessor: group #3

Assessor: group #5

Assessor: group #1

G5

G3

Tat Sun’s street has a pothole that is gradually increasing in size. He’s unsure of what to do

about it.

Assessor: Group #4

Let's work together!!!

Fatimah recently moved to Tulsa, and she’s new to the bus system. She has been waiting

at the bus stop, on a busy street, for an hour for a bus that is supposed to come twice an

hour. It’s getting dark and it looks like it may rain. She’s not sure what to do.

Assessor: group #6

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