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Transactional Process Improvement

TRANSACTIONAL AREAS

WHY FOCUS ON TRANSACTIONAL?

1

TPI?

Revenue Generation

  • Marking Lead Generation

  • Sales Lead Generation

  • Inside Sales Lead Generation

  • Funnel Management

  • Sales Quote Generation

  • Order Entry

  • Product Development

  • Product Launch

Revenue Generation

Service Oriented

Service Oriented

  • Order Fulfillment Invoicing

  • Returns / Exchanges

  • Warranty & Repairs Credits

  • Accounts Receivable & Payable

People Oriented

People Management

  • Employee Recruitment

  • New Hire On-Boarding

  • Employee Training

  • Termination

  • Compliance

BENEFITS OF A TPI KAIZEN

2

Benefits

TPI Kaizen Process

3

TPI Kaizen Process

Process Flow Objectives

4

Flow Objectives & 8 Wastes

8 Wastes

8 Backoffice Wastes

PROCESS FLOW KEY

5

Simple & Powerful Tool

Current vs Future

Current vs Future

Impact Effort

Matrix

6

Takeaways

To Remember

  • Every Process can be Improved

  • Eliminate Waste is Key to Simplify our Current State

  • TPI Kaizen is a Muscle that Needs to be Exercised

  • It is all about Speed
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