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HR Help Desk

Personnel

Recruitment

Training and Development

Staff Care

Letters

Letters

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Salary Certificate

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Embassy Letters

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Employment Confirmation

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Bank account opening

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Employment Experience Letter

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Income Tax Letter

Leave Management

Leave Management

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Leave balance confirmation

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Leave Request Template

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Leave Tracker Template

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Overtime request Template

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CTO Calculation

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Maternity Leaves

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Unpaid Leave Process

Health Insurance

Health Insurance

Chronic Medication requests

Request for pregnancy forms

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Request for health insurance forms

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Request for dependent enrollment

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GIG clinic inquiries

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Health insurance coverage inquiries

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Medical Cases waiting period inquiries

General Inquires

General Inquires

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Social Security inquiries

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Payroll payments

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Transportation related questions

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Internal Regulations & Accompanying notes questions

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Questions on HR policies and regulations

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Internal Transfer & Acting up policy questions

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Childcare allowance questions

Performance Management

Performance Management

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Performance Management Templates

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Three month induction check list request & Support

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Performance Management Guidelines & Manual request

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Performance Management support request

Recruitment - Hiring Manager

Hiring Managers

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Recruitment Requests

Inquires about Recruitment Process

Recruitment Process

o SUM

o Advertisement

o Long-list

o Shortlist

o Test

o Interview Schedule

o Job Offer

o Starting Date

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Candidate Feedback

Recruitment - Candidate Inquiries

Candidate Inquiries

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Job Opening Inquiries

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Job Opening Inquiries

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Tests

Interview Feedback Inquires

o Shortlist Feedback

o 1st Interview Feedback

o 2nd Interview Feedback

Feedback

Staff Inquires

Staff Inquires

Induction

External Training

Training Schedule

Performance Management Training

Annual Training Calendar

Kaya

Leadership and management Training

In house Training

Training Needs

Training Complaints

Other inquiries

Lina Managers Inquires

Line Manager

Induction

Training Calendar

Training Schedule

Training Needs

Complaints

Other inquiries

Summary

The helpdesk we believe will make us more efficient and timely in terms of how we deal with queries – so for example in the past when you sent an email to an HR staff member who was out of office, often it did not get dealt with until that staff member returned. The helpdesk will ensure your query goes to someone who is available to answer in a more timely manner.

It was also allow us to track the number of queries that each HR staff member is handling so if for example we see one staff member with a high number of queries we can ensure new queries go to staff members who are handling less.

Please note that the above does not mean that you cannot come directly to the HR office when you need HR support or when you have a more confidential question, this is simply a complementary service.

Email: hr@nrc.jo

Mobile: : 0779833338

Summary

Product 1

Staff Inquires

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Releases

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Resources

Needed

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ROI

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