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Transcript

The Good, the Bad & the Ugly

User Experience

Episode II

GBUX 0

Thursday, September 2, 2021

GBUX 0

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Panagiotis

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Personal experience from visiting places and experiencing waiting systems and functional devices.

Panagiotis

Where did you come up with them?

Theme park (Legoland), North Grounds gym, and at home observing dinner guests using my silverware.

Why did you come up with them?

They indicate a user experience of everyday habits and artifacts that most times we don't think about.

What did you come up with?

Meet your professor!

I am

RULES:

1. Start your introduction with "I am"

2. Make it interesting/surprising

I am from Lesbos!

I am...

I am a social change advocate...

AND student engagement advocate!

I am...

SOCIAL EVENT

Let's grab lunch together next week and talk about this opportunity... and life!

Watch out for an announcement

(and respond, if interested)

Self-Growth

Identify and redefine the values that will help you reach an important short-term goal

Theme & Scope

(Excite you about) Creating and modeling the world you want to live in

Change Making

Japanese Tea House

Setting

Morven Farms

I am a father...

Sappho and Alcaeus of Mytilene

Alkaios of C'ville!

I am...

Let's get to meet each other better!

When: Sunday 5-7 pm

Where: My place

How: Register via sign up on my door

RSVP: Friday EOB!

I am a visionary (wannabe) artist!

I am...

I follow what I preach!

The Good

Legoland theme park

The Good

Waiting line was much more pleasant by having Legos in the middle of the long queue; waiting was so much more fun!

The Bad

Table knife by AMC

Most people try to cut using this side

The Bad

High aesthetics but poor cognitive affordance indicating the cutting side

The Ugly

Faucet in North Grounds Rec Center

Need to pull the whole knob despite the shape

The Ugly

Misleading physical affordance (need to pull up the whole knob); poor aesthetics and outdated design

GBUX 7

Thursday, February 24, 2022

GBUX 7

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Tiara

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about things at home that frequently bothered me, and things that I liked.

Tiara

Where did you come up with them?

In my bed, when I was about to fall asleep.

Why did you come up with them?

I thought these were each good examples for their categories.

What did you come up with?

I am...

a cross-stitcher

I am

The Good

Smart Light Switch

[product/system title]Rock Sox Front Fork

The Good

High learnability, attractiveness and understandability. Easy to use

[rationale]The Fox Front

The Bad

Bella Waffle Iron

[product/system title]Rock Sox Front Fork

The Bad

It has a low operability and consistency, and isn't good at error prevention. Moderate satisfaction

[rationale]The Fox Front

The Ugly

PDR Website

[product/system title]Rock Sox Front Fork

The Ugly

Difficult to navigate, moderate learnability, low memorability, aesthetics and efficiency

[rationale]The Fox Front

Elena

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I notice details regarding the good and/or bad of the designs while using them.

Elena

Where did you come up with them?

Wherever I need to use the designs (e.g. libraries, home)

Why did you come up with them?

I believe they are great examples for each category (good, bad, and ugly) with justified reasons.

What did you come up with?

I like...

photography

I am

The Good

CapCut Video Editor

[product/system title]Rock Sox Front Fork

The Good

This app is straightforward and has easy operability. I can film anything on my phone and just import and edit them anywhere. If you’re new to the app, the tutorials walk you through the basic functions, enabling easy learnability.

[rationale]The Fox Front

The Bad

UVA New Printing System

[product/system title]Rock Sox Front Fork

The Bad

The system has very low operability and efficiency; students have to download a certificate on their laptop/phone, enter eservices login info, find the printer in document, ...

[rationale]The Fox Front

The Ugly

Popeyes App

[product/system title]Rock Sox Front Fork

The Ugly

This app has poor operability and user satisfaction because of its glitch when performing actions. Also, there is no robustness because users are not supported.

[rationale]The Fox Front

Deianira

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I tried to think of extreme examples in my life for each of the three categories.

Deianira

Where did you come up with them?

Sitting in my dorm room and analyzing things I use semi often.

Why did you come up with them?

I thought they would be interesting examples that no one else has done before.

What did you come up with?

I am...

A Digital Artist

I am

The Good

Fidget Dice: Fidget Cube

[product/system title]Rock Sox Front Fork

The Good

High Aesthetics, nice galaxy pattern. High Learnability, knew how to use it day one, High Satisfaction, makes me incredibly happy

[rationale]The Fox Front

The Bad

Toastmaster Toaster

[product/system title]Rock Sox Front Fork

The Bad

Decent aesthetics, not too crowded, poor learnability took forever to learn the dials does not matter. Poor Satisifaction, it burns my bread.

[rationale]The Fox Front

The Ugly

Nail Stamping Kit

[product/system title]Rock Sox Front Fork

The Ugly

Poor learnability, Need to look up a YouTube video to use it. Poor Operability just did not work. Poor Satisifaction caused many headaches.

[rationale]The Fox Front

Keltoum

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I've been thinking about the GBUX for a while and I've been thinking about the appeal and functionality of apps as I used them

Keltoum

Where did you come up with them?

All these apps are on my phone and I've had to use them recently or frequently this semester

Why did you come up with them?

To show the class and possibly relate with others who've encountered the same issues as me

What did you come up with?

I am...

a pen and paint artist

I am

The Good

Facetime: Share My Screen

[product/system title]Rock Sox Front Fork

The Good

Being able to view your friend’s screen saves time as there is no need to take up memory with screen records and screenshots. It’s convenient, useful and the information they wish to share is accessible.

[rationale]The Fox Front

The Bad

Xfinity

[product/system title]Rock Sox Front Fork

The Bad

There is no ease of use, it’s inefficient, and findability is lacking. It also is extremely unsatisfying having to download 7 different apps for one service.

[rationale]The Fox Front

The Ugly

Charlottesville SPOT app

[product/system title]Rock Sox Front Fork

The Ugly

The application isn’t as desirable because it doesn’t provide a timer for how long is left until the bus arrives. The aesthetics is lacking and it doesn’t look visually appealing. For someone in a rush, it’s frustrating and its operability needs improvement

[rationale]The Fox Front

Nikita

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Based it off everyday items from my life.

Nikita

Where did you come up with them?

The items that are in my room and in my apartment.

Why did you come up with them?

For the 'good' items that I was able to use the second I got it, and for 'the bad/the ugly' things that took me a while to figure out how to use.

What did you come up with?

I am...

a tennis player

I am

The Good

Extension Cord

[product/system title]Rock Sox Front Fork

The Good

It has high functionality can hold multiple charge ports, and is small and convenient to use. Easy learnability because it's literally an outlet.

[rationale]The Fox Front

The Bad

target lamp

[product/system title]Rock Sox Front Fork

The Bad

This lamp had low learnability, because there was no clear on button. It also has inconsistent functionality because it'll take a long time for it to turn on.

[rationale]The Fox Front

The Ugly

EMACS

[product/system title]Rock Sox Front Fork

The Ugly

CS 2150 recommends using EMACs. It's difficult to use because the icons hard to understand causing low learnability. There are no colors and is just ugly to use

[rationale]The Fox Front

GBUX 8

Tuesday March 1, 2022

GBUX 8

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Jordyn Anthony

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about things that I use frequently and how I felt about their designs.

Jordyn

Where did you come up with them?

I just let the GBUX requirements sit in the back of my mind for a while, and I noticed that these 3 examples fit the categories while I was using them.

Why did you come up with them?

They were products with which I feel familiar and have frequent interactions.

What did you come up with?

I am...

a crow-lover

I am

The Good

Microsoft To-Do

[product/system title]Rock Sox Front Fork

The Good

[rationale]The Fox Front

High learnability, High efficiency, Great error recovery

The Bad

Tire Pressure Display in Car

[product/system title]Rock Sox Front Fork

The Bad

High attractiveness, Low efficiency, Average memorability

The Ugly

Dehumidifier

[product/system title]Rock Sox Front Fork

The Ugly

Bad understandability, Bad operability, Poor aesthetics

Reem

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I spent some time pondering the three design examples and eventually found them as I went about my day.

Reem

Where did you come up with them?

Two of them I use daily, so I came up with them in my apartment. The last one that I came up with during a group meeting in Rice Hall.

Why did you come up with them?

They either brought me a lot of frustration, were 'good enough' , or were really great design examples.

What did you come up with?

I am a...

Plant Lover

I am

The Good

Gourmia Air Fryer

[product/system title]Rock Sox Front Fork

The Good

It has high learnability with a display that will provide you with directions to take. It also has high reliability and consistency, making it a great kitchen appliance. Lastly, it has high flexibility, with options to bake, broil, fry, or just keep food warm.

[rationale]The Fox Front

The Bad

Desk Lamp

[product/system title]Rock Sox Front Fork

The Bad

Low satisfaction, light is dim and lamp is hot to the touch; overheats very quickly. Moderate attractiveness, nice color, basic design

[rationale]The Fox Front

The Ugly

CAT Voice App

[product/system title]Rock Sox Front Fork

The Ugly

Inefficient; cannot perform task without downloading a PDF from the CAT Bus website to find the 5 digit stop number. It also has poor aesthetics and low understandability; once you provide it the 5-digit stop number, the results are very confusing to interpret.

[rationale]The Fox Front

Kevin

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I was thinking of things that I used on a daily basis and how I felt about them convenience wise.

Kevin

Where did you come up with them?

I mostly found these items around my apartment or in my room

Why did you come up with them?

I hope to find some other classmates who have the same items as me and the same issues.

What did you come up with?

I am...

the owner of two dogs

I am

The Good

Anne Pro 2

[product/system title]Rock Sox Front Fork

The Good

Excellent learnability, Flexibility, and operability

High satisfaction

[rationale]The Fox Front

The Bad

Washer and Dryer Unit

[product/system title]Rock Sox Front Fork

The Bad

Poor operability and satisfaction

moderate usefulness and consistency

[rationale]The Fox Front

The Ugly

Apartment Blinds

[product/system title]Rock Sox Front Fork

The Ugly

Low operability and usefulness

Poor aesthetics

[rationale]The Fox Front

Youness

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Based on my everyday life

Youness

Where did you come up with them?

I interact with them in my everyday life, whether in my class or my apartment.

Why did you come up with them?

I thought that someone would benefit from my experience.

What did you come up with?

I am...

Passionate about cooking

I am

The Good

Apple Watch

[product/system title]Rock Sox Front Fork

The Good

High learn-ability, this Apple Watch is straightforward to use. usefulness, High and low heart rate notifications. The fitness feature tracks all my movements throughout the day, encouraging me to meet my fitness goals. High accuracy, it tells me how many hours I slept.

[rationale]The Fox Front

The Bad

Virtual-box

[product/system title]Rock Sox Front Fork

The Bad

Poor usefulness, this is one of the worst things that I have ever used. Less efficient and Poor satisfaction, A computer needs to be powerful enough to support it; otherwise, it will cause stability issues in the performance. It takes too much time to load; sometimes, it won’t open.

[rationale]The Fox Front

The Ugly

Chair

[product/system title]Rock Sox Front Fork

The Ugly

Poor aesthetics, it does not look great. And it’s not comfortable. It is not stable if you sit on it for sometimes you will feel the pain. It keeps moving. Low quality, it does not have arms.

[rationale]The Fox Front

Hannah Han

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I went about my normal, every-day life and tried to notice whenever I felt satisfied/frustrated using something

Hannah

Where did you come up with them?

Inspiration came unexpectedly during the day, either in the classroom or at my apartment

Why did you come up with them?

I wanted to share examples that I thought were interesting and some-what unique to me

What did you come up with?

I am...

a cosplayer

I am

The Good

ThermoFlask Water Bottle

[product/system title]Rock Sox Front Fork

The Good

High usefulness, High satisfaction, Very robust, Good aesthetics

[rationale]The Fox Front

The Bad

Women's North Face Borealis Backpack

[product/system title]Rock Sox Front Fork

The Bad

Poor ease of use, Poor satisfaction, Poor usefulness, Good aesthetics and robustness

[rationale]The Fox Front

The Ugly

UVA Online Parking portal

[product/system title]Rock Sox Front Fork

The Ugly

Very poor findability, error prevention, operability, efficiency and aesthetics

[rationale]The Fox Front

GBUX 9

Thursday, March 3, 2022

GBUX 9

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Janai

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

These are objects I use very frequently. When I consider the "good", "bad", and "ugly" technology experiences, these immediately come to mind.

Janai

Where did you come up with them?

I came up with Goodnotes during class, the straightener when cleaning my room, and the toilet when ranting with a friend.

Why did you come up with them?

I believe my choice s are all relevant examples of the best and the worst technological advancements and I want to see if others agree..

What did you come up with?

I am...

A Cheerleader

I am

The Good

GoodNotes 5

[product/system title]Rock Sox Front Fork

The Good

Has High Understandability because it is easy to use. High Consistency because it works without internet. Also, High Usefulness because I do not need paper

[rationale]The Fox Front

The Bad

HSI Straightener

[product/system title]Rock Sox Front Fork

The Bad

Has High Operability, but Poor understandability, and Poor error prevention due to the placement of the temperature knob

[rationale]The Fox Front

The Ugly

Automatic Toilets

[product/system title]Rock Sox Front Fork

The Ugly

This has poor Aesthetics, poor understandability because no button, and low consistency because it does not always flush.

[rationale]The Fox Front

Kevin

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

They are things I noticed while using them daily

Kevin

Where did you come up with them?

They are things in my apartment that I always use

Why did you come up with them?

I believe they represent each of the three

categories well

What did you come up with?

I like cats and cooking

I am

The Good

UGREEN USB hub switch

[product/system title]Rock Sox Front Fork

The Good

High Attractiveness, small and minimal design

High Learnability, literally only one button

High Understandability, light indicator

for which system it is directing

[rationale]The Fx Front

The Bad

[product/system title]Rock Sox Front Fork

ELYONA Wireless Charging Wood Desk Lamp

The Bad

Low Understandability, need the light to be on to charge???

Low Operability, the lamp adjustment is very limited

[rationale]The Fox Front

The Ugly

[product/system title]Rock Sox Front Fork

Kirkland organic extra virgin olive oil

The Ugly

Low Operability, the opening is way too wide, hard to control how much oil comes out

Low Aesthetics, the bottle looks clunky, and unappealing

[rationale]The Fox Front

Student

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I looked for the products I use the most and tried to evaluate their designs.

Alisha

Where did you come up with them?

They were all products I use daily or were in my apartment, so I came across them a lot.

Why did you come up with them?

Many of these designs had aspects worth evaluating as it said something about the product as a whole.

What did you come up with?

I like...

edm

I am

The Good

Revlon blow dryer brush

[product/system title]Rock Sox Front Fork

The Good

It is easy to use because its design makes it intuitive with high learn-ability. The controls are somewhat hidden, giving it an appealing aesthetic. High learnability, high attractiveness, high understandability

[rationale]The Fox Front

The Bad

Stick on shelves

[product/system title]Rock Sox Front Fork

The Bad

While they appear simple and easy to use, the adhesives are not strong enough so they do not stick to the wall and therefore cannot hold anything. It does not fulfill its intended function.

Low functionality, and not aesthetically pleasing with its simple design.

Low understandability and functionality

[rationale]The Fox Front

The Ugly

SoundCloud App

[product/system title]Rock Sox Front Fork

The Ugly

The app is not visually appealing because of the way it is designed. The buttons and tabs are often misleading making it difficult to learn. The functions do work, but the aesthetic when playing music is not appealing, making the design visually unappealing. Low attractiveness and operability.

[rationale]The Fox Front

Yejung

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

Decided to center these examples around one of my hobbies.

Yejung

Where did you come up with them?

By thinking about some of the resources I've used or websites I've accessed.

Why did you come up with them?

I've run across very different designs and it affected how easily I was able to obtain information about keyboards.

What did you come up with?

I am...

a custom mechanical keyboard enthusiast

I am

The Good

keeb.gg

[product/system title]Rock Sox Front Fork

The Good

High ease of use, very easy and simple to navigate.

High findability, easy to understand filters to use.

High satisfaction, shows products quickly and overall, clean looking website.

[rationale]The Fox Front

The Bad

lucky cat switch opener

[product/system title]Rock Sox Front Fork

The Bad

High aesthetics, pretty color and quality material.

Low usefulness, doesn't do its job well.

Low efficiency, when it works, it takes awhile to do so.

[rationale]The Fox Front

The Ugly

geekhack

[product/system title]Rock Sox Front Fork

The Ugly

Low aesthetics, doesn't have very pleasing color or font choices.

Low accessibility, difficult to navigate and small tabs.

Low desirability, clicking and viewing through the links gets overwhelming.

[rationale]The Fox Front

Student

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

These are things that I notice I either enjoy using or have frustration using.

Karragan

Where did you come up with them?

There are all things in my home

Why did you come up with them?

I wanted to share things that I have trouble with or don't have trouble with and examine good and bads things of each for me to learn about UX and design.

What did you come up with?

I am...

an aspiring powerlifter

I am

The Good

Yeti coffee tumbler

[product/system title]Rock Sox Front Fork

The Good

This Yeti bottle has high learnability, usability, and asthetics

[rationale]The Fox Front

The Bad

Motion sensor trash can

[product/system title]Rock Sox Front Fork

The Bad

High learnability

Low satisfaction

Low operability

[rationale]The Fox Front

The Ugly

Prezi

[product/system title]Rock Sox Front Fork

The Ugly

Low satisfaction, low consistency, low ease of use

[rationale]The Fox Front

GBUX 10

Tuesday, March 15, 2022

GBUX 10

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Megan

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about the products that I use on a daily basis and these ones came to mind as positive/negative

Megan

Where did you come up with them?

I thought of all of these in my apartment

Why did you come up with them?

I have solid opinions about all 3 products

What did you come up with?

I am...

Half-Serbian

I am

The Good

Rice Cooker

[product/system title]Rock Sox Front Fork

The Good

good aesthetics, high usability and learnability, high consistency and efficiency

[rationale]The Fox Front

The Bad

CEFC Rohs Projector

[product/system title]Rock Sox Front Fork

The Bad

aesthetically pleasing, but limited functionality and learnability, low consistency and prone to errors, it is also inefficient

[rationale]The Fox Front

The Ugly

ITCU mobile banking app

[product/system title]Rock Sox Front Fork

The Ugly

poor aesthetics, awful usability and functionality. prone to errors, low efficiency, ultimately low satisfaction

[rationale]The Fox Front

Wamia

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with these by thinking about the devices/programs that I have used in my life that have either brought me great satisfaction or great frustration

Wamia

Where did you come up with them?

I came up with Wordle while doing the Wordle with my friends; the polaroid camera while I was on vacation taking a bunch of photos; and PASCO while I was in physics lab.

Why did you come up with them?

I thought these three really show the range in UX design and suggest the importance of UX decisions

What did you come up with?

I am...

a hiker

I am

The Good

Wordle

[product/system title]Rock Sox Front Fork

High learnability: easy to catch on, very straightforward directions

High satisfaction: Very fun and has good sharing features

High aesthetics: sleek and simple design

The Good

[rationale]The Fox Front

The Bad

Instax 8 Polaroid Camera

[product/system title]Rock Sox Front Fork

The Bad

Low consistency: Never know what the photos will turn out like until they develop

High aesthetics: sleek design

Mid learnability: easy to take photos, not easy to take good photos

[rationale]The Fox Front

The Ugly

PASCO Capstone

[product/system title]Rock Sox Front Fork

The Ugly

Low consistency: often doesn't work until you restart the program

Low findability: lots of useless buttons that makes it hard to find what you need

Low efficiency: have to manually click and follow cart for every second of

video analysis

[rationale]The Fox Front

Tho

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with these items by just using them everyday and analyzed how it feels to use each item

Tho

Where did you come up with them?

I came up with these from things I use daily like my car or my smartphone.

Why did you come up with them?

I think it would be interesting to evaluate the designs of items that I use everyday.

What did you come up with?

I am...

an Osu! player

I am

The Good

Retro Music Player App

[product/system title]Rock Sox Front Fork

The Good

High Attractiveness: variety of different designs to choose from, also offers minimalist design

High Understandability: Gives subtext of what each setting has and offers a first time tutorial

Ease of Use: Easy to navigate different tabs

[rationale]The Fox Front

The Bad

Phantasy Star Online 2 Menu System

[product/system title]Rock Sox Front Fork

The Bad

Low Learnability and Usability: Trying to do anything in the game requires a minimum of going through at least 2 different menus

Good Aesthetics: The game looks in terms of graphics pretty good for considering its age

[rationale]The Fox Front

The Ugly

Toyota Venza Infotainment System

[product/system title]Rock Sox Front Fork

The Ugly

Low Ease of Use: Capacitive buttons that offers no feedback. Lack of dial knobs to adjust temperature/volume

Poor Aesthetics: Screen has giant bezels and shows fingerprints Start engine button is in an awkward spot

Poor Operability: Sometimes the system completely freezes

[rationale]The Fox Front

Katie

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with these items by searching around my home and evaluating the objects or interfaces I use often to see how they fulfill basic user experience characteristics.

Katie

Where did you come up with them?

I came up with these at my apartment, specifically in my living room, kitchen, and bedroom.

Why did you come up with them?

I thought that by thinking of pros and cons about these objects or interfaces I could improve my own understanding of user experience.

What did you come up with?

I am...

a foodie

I am

The Good

Camelbak Tumbler

[product/system title]Rock Sox Front Fork

The Good

High usefulness: ideal for packing a medium sized cup of liquid to drink on the go

High learnability: the protruding lip of the cap indicates that it can be popped off and the slider is built with a ridge to push against on one vertical

High error prevention: the underside has a silicone patch so that the cup doesn’t slide around on a table, the slider clicks audibly into place when opening and closing, the wider top barrier on the cap prevents you from pushing the lid in too far

High aesthetics: the design is sleek and minimal with clean lines and a pleasing white color that matches almost anything

[rationale]The Fox Front

The Bad

Water Fountain

[product/system title]Rock Sox Front Fork

The Bad

High aesthetics: it’s super cute with a flower fountain on top, an appealing blue and white color scheme, and a matching complementary mat

Low operability: system will just stop working sometimes and the only workaround is to take things apart and putting it back together or turning it on and off

Low flexibility: there is only one way to interact with the system, which is to drink the water as is. There is no way to change the water flow level or adjust the fountain

Low feedback: it does not tell you when the water is running low or indicate when the filters need to be changed

[rationale]The Fox Front

High usefulness: our cat is able to drink flowing water which cats are attracted to

The Ugly

Mini Rice Cooker

[product/system title]Rock Sox Front Fork

The Ugly

High learnability: there is only one button to push down to start the rice cooker and an easy to read and understand indicator.

Low aesthetics: the rice cooker is small, black and unadorned with any cute designs or colors. The actual rice pot is exposed around the edges which can get dirty and doesn’t match with the rest of the pot.

Low feedback: there is no way to see how much longer the rice needs to cook

Low satisfaction: rice easily dries out because there is no air tight seal

[rationale]The Fox Front

Ben

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I looked at the things I tend to use each day.

Ben

Where did you come up with them?

I used things that I have lying around in my apartment.

Why did you come up with them?

I am very familiar with all three of these products.

What did you come up with?

I am...

A dog person

I am

The Good

Stagg Kettle

[product/system title]Rock Sox Front Fork

The Good

This product has high usability and high learnability with there being only one button. It has good aesthetics,

and the temperature reading

provides simple feedback.

[rationale]The Fox Front

The Bad

HP Envy Printer

[product/system title]Rock Sox Front Fork

The Bad

This printer has decent aesthetics but awful usability since the touchscreen is not responsive and the menu is overly complex. It also has poor consistency and error prevention because the paper constantly jams and it disconnects from the internet.

[rationale]The Fox Front

The Ugly

Five Guys App

[product/system title]Rock Sox Front Fork

The Ugly

This app has poor aesthetics, it has not been updated for many years. The app has bad usability because it constantly freezes and loads, and poor operability since many features like Apple pay and order tracking are missing.

[rationale]The Fox Front

GBUX 11

Thursday, March 17, 2022

GBUX 11

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Keyan

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I walk through my room first and then think about what I usually use in my routine life.

Keyan

Where did you come up with them?

I come up with them at my room or on the internet.

Why did you come up with them?

I come up with them because their usability impressed me. (either in the good way or bad way)

What did you come up with?

I am...

musician

I am

The Good

Soundcore speaker

[product/system title]Rock Sox Front Fork

The Good

High aesthetics: the design is pleasingly simple all black.

High learnability: the buttons are all on the side of the speakers. It's really intuitive to use.

High usability: It's compatible with blue tooth connection and aux cords.

[rationale]The Fox Front

The Bad

Hair Curler

[product/system title]Rock Sox Front Fork

The Bad

High aesthetics: Clean white color with some pink. The design is simple and pleasant.

Low learnability: The design is very vague about how to use it.

Low usability: It's able to roll automatically, but that function always mess up.

[rationale]The Fox Front

The Ugly

CS 2150 Website

[product/system title]Rock Sox Front Fork

The Ugly

Low aesthetics: All the contents are gather together. There's no design.

Low usability: Because it's a different website, it increases more confusions. Students have to use Collab, this website, and Gradescope for different class information.

Low learnability: The functions are not intuitive because there are so many words and information.

[rationale]The Fox Front

Jared

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

My examples came from personal experience with everyday products and common systems

Jared

Where did you come up with them?

My apartment and desktop applications

Why did you come up with them?

They displayed elements of the UX so fundamental in our day-to-day that we only ever notice at failure

What did you come up with?

I am...

an Ethiopian-American

I am

The Good

Amazon Fire Remote

[product/system title]Rock Sox Front Fork

The Good

High learnability due to only most-used buttons with recognizable symbols. Simple and curved design adds to feel/aesthetic

[rationale]The Fox Front

The Bad

Slack

[product/system title]Rock Sox Front Fork

The Bad

Overcomplicated to learn; notifications set to muted during evening; difficult to navigate channels and workspace; carried by aesthetic layout

[rationale]The Fox Front

The Ugly

Kenmore Kitchen Set

[product/system title]Rock Sox Front Fork

The Ugly

Aesthetic: greases easily, quickly dulls

Usability: stove tops were quick to tilt

Learnability: cannot determine temperature from knobs, cannot intuitively change clock

[rationale]The Fox Front

William

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I went about my day as usual and paid more attention to the things I used and how I used them.

William

Where did you come up with them?

My apartment and web applications

Why did you come up with them?

They show how it becomes harder to notice UX flaws in designs when we are accustomed to them

What did you come up with?

I am...

a Fly Fisherman

I am

The Good

NutriBullet Blender

[product/system title]Rock Sox Front Fork

The Good

Visibility: All controls are in one place, labeled, and clear

Simplicity: The process is as simple as turning it on and choosing a setting

Feedback: Each button has a light indicating the status of the blender

[rationale]The Fox Front

The Bad

Discord

[product/system title]Rock Sox Front Fork

The Bad

Learnability: The interface can be intimidating for new users

Visibility: Information is cluttered and notifications are hard to find

Operability: Cannot collapse groups of rooms if there are new messages

[rationale]The Fox Front

The Ugly

Mac Chess Application

[product/system title]Rock Sox Front Fork

The Ugly

Visibility: Controls are hidden in top menus

Attractiveness: Grey background, tile texture is the same image shifted

[rationale]The Fox Front

Victor

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought back on products that I use frequently, or thought back to the last product that I felt frustrated with or was surprisingly delighted with.

Victor

Where did you come up with them?

I like to use my classmate's presentations for inspiration and came up with them after lectures

Why did you come up with them?

I have previously been frustrated by these design examples, while I use Instagram consistently

What did you come up with?

I am...

from Los Angeles

I am

The Good

Instagram

[product/system title]Rock Sox Front Fork

The Good

High learnability, desirability, and satisfaction. Minimal, simple aesthetics, incredibly efficient design, and high ease of use.

[rationale]The Fox Front

The Bad

SIS

[product/system title]Rock Sox Front Fork

The Bad

Low findability leading to low efficiency, inconsistent robustness, low understandability and learnability

[rationale]The Fox Front

The Ugly

Lambeth's Desk

[product/system title]Rock Sox Front Fork

The Ugly

Low ease of use, poor aesthetics, low operability (inconvenient overhead board, pullout tray, and side-section).

[rationale]The Fox Front

Student

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

[Type response here]

Student

Where did you come up with them?

[Type response here]

Why did you come up with them?

[Type response here]

What did you come up with?

I am...

[surprising-unique]

I am

The Good

[Design title]

[product/system title]Rock Sox Front Fork

The Good

[Rationale using appropriate language]

[rationale]The Fox Front

The Bad

[Design title]

[product/system title]Rock Sox Front Fork

The Bad

[Rationale using appropriate language]

[rationale]The Fox Front

The Ugly

[Design title]

[product/system title]Rock Sox Front Fork

The Ugly

[Rationale using appropriate language]

[rationale]The Fox Front

GBUX 12

Thursday March 31, 2022

GBUX 12

Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.

Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.

Think in terms of:

Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,

error prevention, metaphors,

affordances, etc.

Tracy

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

These are products and applications I use on an everyday basis

Tracy

Where did you come up with them?

Products I have around my room and apps on my phone

Why did you come up with them?

These are some things I use often, so they stand out to more

What did you come up with?

I am...

traditional dancer

I am

The Good

Squishmallows

[product/system title]Rock Sox Front Fork

The Good

High desirability: very desirable brand for looks and feel

High robustness: Can go through a lot still look nice

High flexibility: Can have many uses

[rationale]The Fox Front

The Bad

TMY Mini Projector

[product/system title]Rock Sox Front Fork

The Bad

Low satisfaction: Loud and very blurry even when focus is adjusted

Nice aesthetics: sleek simple design

[rationale]The Fox Front

The Ugly

W2W App

[product/system title]Rock Sox Front Fork

The Ugly

Low aesthetics: ugly and lists everywhere

Low learnability: No tutorial, intimidating for first time users

Low desirability: makes scheduling work less desirable

[rationale]The Fox Front

Sam

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

All three of these are text editors/IDEs I have used in the past

Sam

Where did you come up with them?

These are apps on my laptop

Why did you come up with them?

I've used a lot of different tools to write code and they vary widely in usability

What did you come up with?

I am...

an avid reader

I am

The Good

VS Code

[product/system title]Rock Sox Front Fork

The Good

High attractiveness: sleek color scheme

High consistency: several tabs at the top are consistent with MS Office, etc.

Moderate simplicity: basic features are very straightforward

[rationale]The Fox Front

The Bad

Nano

[product/system title]Rock Sox Front Fork

The Bad

High learnability: offers help tool and shows all shortcuts, also high simplicity

Low efficiency and satisfaction: tasks take many steps to perform

[rationale]The Fox Front

The Ugly

Vim

[product/system title]Rock Sox Front Fork

The Ugly

Extremely low learnability: literally no buttons or prompts by default

Low consistency: all features are accessed by unique keyboard shortcuts

Low memorability

[rationale]The Fox Front

Annie

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I thought about different items that I use or see everyday.

Annie

Where did you come up with them?

These items are located in my apartment's kitchen and bedroom.

Why did you come up with them?

Since I use these items often, I have noticed good and bad things about using them over time.

What did you come up with?

I am...

currently a big fan of k-dramas

I am

The Good

Oil Diffuser

[product/system title]Rock Sox Front Fork

The Good

It has high aesthetics, high learnability, high satisfaction, good feedback

[rationale]The Fox Front

The Bad

Kettle

[product/system title]Rock Sox Front Fork

The Bad

It has high aesthetics, good consistency, high ease of use, decent feedback

[rationale]The Fox Front

The Ugly

Food Steamer

[product/system title]Rock Sox Front Fork

The Ugly

It has low aesthetics, low consistency, and poor error prevention

[rationale]The Fox Front

Ryan

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

I came up with these items because they were pertaining to my hobby of music.

Ryan

Where did you come up with them?

I came up with them in my room when I was just looking around and items that I use everyday.

Why did you come up with them?

Some of the items I’ve been meaning to improve so identifying some negatives of the user experience was easy for me. It also helps me look for specific areas of improvements I can look for when I go out and buy an upgrade.

What did you come up with?

I am...

a fan of music

I am

The Good

Pioneer DDJ-400

[product/system title]Rock Sox Front Fork

The Good

High Learnabiltiy, Usabiltiy, and Satisfaction

[rationale]The Fox Front

The Bad

Pioneer VSX-5600

[product/system title]Rock Sox Front Fork

The Bad

High Operability, Medium Usability, Low Aesthetics

[rationale]The Fox Front

The Ugly

Popsky Vinyl Player

[product/system title]Rock Sox Front Fork

The Ugly

Low Ease of Use, Low Consistency, Low Robustness, Medium Aesthetics

[rationale]The Fox Front

Student

Tell us a little bit about your thought process in identifying these design examples:

How did you come up with them?

[Type response here]

Student

Where did you come up with them?

[Type response here]

Why did you come up with them?

[Type response here]

What did you come up with?

I am...

[surprising-unique]

I am

The Good

[Design title]

[product/system title]Rock Sox Front Fork

The Good

[Rationale using appropriate language]

[rationale]The Fox Front

The Bad

[Design title]

[product/system title]Rock Sox Front Fork

The Bad

[Rationale using appropriate language]

[rationale]The Fox Front

The Ugly

[Design title]

[product/system title]Rock Sox Front Fork

The Ugly

[Rationale using appropriate language]

[rationale]The Fox Front

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