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OFCOM
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OFCOM
what is OFCOM
Ofcom is the communications regulator in the UK. They regulate the TV, radio and video-on-demand sectors, fixed-line telecoms (phones), mobiles and postal services, plus the airwaves over which wireless devices operate.
what is OFCOM
Who funds OFCOM
OFCOM is funded by fees from industry for regulating broadcasting and communications network, and grant-in-aid from the government.Ofcom was established as a body corporate by the Office of Communications Act 2002. Ofcom operates under a number of Acts of Parliament and other legislation.
What they do
What they do
The UK has a wide range of electronic communications services, including high-speed services such as broadband;
a wide range of high-quality television and radio programmes are provided, appealing to a range of tastes and interests;
television and radio services are provided by a range of different organisations;
people who watch television and listen to the radio are protected from harmful or offensive material;people are protected from being treated unfairly in television and radio programmes, and from having their privacy invaded;
viewers of video on demand services are protected from harmful content;
a universal postal service is provided in the UK - this means a six days a week, universally priced delivery and collection service across the country; and
the radio spectrum (the airwaves used by everyone from taxi firms and boat owners, to mobile-phone companies and broadcasters) is used in the most effective way.
What they dont do
We are not responsible for regulating:
disputes between you and your telecoms provider;
premium-rate services, including mobile-phone text services and ringtones;
the content of television and radio adverts;
the BBC World Service;
the BBC TV licence fee;
post offices; or
newspapers and magazines.
Case study
Complainant: Ofcom own-initiative investigation
Investigation against: British Telecommunications plc
Case opened: 6 November 2017
Issue: Whether BT has contravened the requirements in section 135 of the Communications Act 2003 relating to the provision of information to Ofcom
Relevant Instrument: Section 135 of the Communications Act 2003
Ofcom has opened an investigation into whether BT failed to provide accurate and complete information to Ofcom in response to a statutory information request issued under section 135 of the Communications Act 2003 as part of the ongoing Wholesale Local Access market review.
Case Leader: Menachem Grunewald (Menachem.Grunewald@ofcom.org.uk)
Case Reference: CW/01208/09/17