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HFB

PERSONAL COMMITMENT

HFP

HEB WAY

PFR

ACTIVITIES

GOALS

HEART FOR PEOPLE

HEART FOR PEOPLE

  • Communicate- to listen, to tailor to the customer, to deliver

  • Relationship building-put yourself in the customers shoes.

  • Service mentality- being understanding, anticipating and having resolutions ready.

  • Mutual trust- empowering partners making them feel protected.

HEAD FOR BUSINESS

  • Knowledge- technical advancement, and expertise

  • Making effective choices- by over-viewing what needs to be done and by prioritizing

  • Decision making

  • Making a plan to achieve a goal.

HEAD FOR BUSINESS

PASSION FOR RESULTS

PASSION FOR RESULTS

  • Developing- engage yourself to learn new things

  • have a drive- getting out there to inspire other partners to get the job done!!!

  • we learn through mistakes too!!!

  • REPETITION IS KEY!!!

ACTIVITIES

ACTIVITIES

Activity 1

ACTIVITY 1

HEART FOR PEOPLE -

Talking to Christian one of our cashiers in the front end

Activity 2

ACTIVITY 2

Passion for results-

Talking to Nohemi, one of our bookkeepers.

Activity 3

HEAD FOR BUSINESS-

Talking to Frida one of our cashiers in the front end.

ACTIVITY 3

GOALS

GOALS

Next career step goals-

  • corporate internship
  • HEB scholarship
  • CDS ( pre-SORM)

GOAL 1

Long term career goal-

To be a part of the marketing team in corporate after receiving my masters in marketing.

GOAL 2

Personal commitment

PERSONAL COMMITMENT

head for business

1

passion for results

2

heart for people

3

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